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    Nursing home · SAINT CHARLES, MO

    WINDSOR ESTATES OF ST CHARLES

    2150 WEST RANDOLPH STREET, SAINT CHARLES, MO 63301

    CMS certification number: 265518 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance6369464966Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    81

    Residents / day

    72.1

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    St. Charles
    Certified beds
    81
    Average residents per day
    72.1
    First certified
    December 3, 1992

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    1 / 5
    Quality measures
    2 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in St. Charles, Missouri. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    2.62
    n=13
    State peers
    2.62

    Nurse hours / resident / day

    This home
    3.56
    County peers
    4.18
    n=14
    State peers
    3.40
    n=475

    Weekend nurse hours / resident / day

    This home
    3.19
    County peers
    3.69
    n=14
    State peers
    2.96
    n=475

    Nursing staff turnover (%)

    This home
    71.40
    County peers
    58.07
    n=12
    State peers
    56.91
    n=425

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 10.2% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 71.4% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    41
    Health citations
    78
    Resident measures
    17
    Ownership records
    7
    Penalties
    7
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.55614
    Reported RN Staffing Hours per Resident per Day
    0.26151
    Reported LPN Staffing Hours per Resident per Day
    1.07746
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.21717
    Total number of nurse staff hours per resident per day on the weekend
    3.19169
    Registered Nurse hours per resident per day on the weekend
    0.22258
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02007
    Total nursing staff turnover
    71.4
    Registered Nurse turnover
    Not reported
    Number of administrators who have left the nursing home
    0
    Chain Name
    TUTERA SENIOR LIVING & HEALTH CARE
    Number of Facilities in Chain
    24
    Chain Average Overall 5-star Rating
    2.3
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    MO
    Urban
    Y
    Chain ID
    531
    Latitude
    38.7994
    Location
    2150 WEST RANDOLPH STREET,SAINT CHARLES,MO,63301
    ZIP Code
    63301
    City/Town
    SAINT CHARLES
    Longitude
    -90.487
    QM Rating
    2
    Abuse Icon
    Y
    Chain Name
    TUTERA SENIOR LIVING & HEALTH CARE
    County/Parish
    St. Charles
    Provider Name
    WINDSOR ESTATES OF ST CHARLES
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    5
    Processing Date
    2026-10-01
    Staffing Rating
    1
    Provider Address
    2150 WEST RANDOLPH STREET
    Telephone Number
    6369464966
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    ST CHARLES OPCO LLC
    Long-Stay QM Rating
    3
    High Performing Icon
    N
    Short-Stay QM Rating
    1
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.46646
    Chain Average QM Rating
    3.2
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    81
    Provider SSA County Code
    910
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    2
    Registered Nurse turnover
    Not reported
    Total Number of Penalties
    7
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.03986
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    71.4
    Chain Average Staffing Rating
    2.0
    Number of Facilities in Chain
    24
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    265518
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    278737.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    219
    Registered Nurse turnover footnote
    27
    Total Weighted Health Survey Score
    354.750
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    72.1
    Chain Average Overall 5-star Rating
    2.3
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    762
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    314
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.2
    Rating Cycle 1 Health Deficiency Score
    219
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    448
    Rating Cycle 1 Standard Survey Health Date
    2024-03-21
    Rating Cycle 2 Standard Health Survey Date
    2022-07-13
    Rating Cycle 2/3 Number of Health Revisits
    3
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.24951
    Case-Mix RN Staffing Hours per Resident per Day
    0.71921
    Reported RN Staffing Hours per Resident per Day
    0.26151
    Adjusted LPN Staffing Hours per Resident per Day
    1.02802
    Case-Mix LPN Staffing Hours per Resident per Day
    0.89621
    Reported LPN Staffing Hours per Resident per Day
    1.07746
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    17
    Most Recent Health Inspection More Than 2 Years Ago
    Y
    Rating Cycle 2/3 Total Number of Health Deficiencies
    44
    Rating Cycle 1 Number of Standard Health Deficiencies
    7
    Rating Cycle 2 Number of Standard Health Deficiencies
    20
    Reported Licensed Staffing Hours per Resident per Day
    1.33897
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    12
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.11545
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.44092
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.21717
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.39299
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.05634
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    24
    Reported Total Nurse Staffing Hours per Resident per Day
    3.55614
    Registered Nurse hours per resident per day on the weekend
    0.22258
    Date First Approved to Provide Medicare and Medicaid Services
    1992-12-03
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02007
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.04526
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.56987
    Total number of nurse staff hours per resident per day on the weekend
    3.19169

    COMMUNITY EXPERIENCE

    Reviews of WINDSOR ESTATES OF ST CHARLES

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026