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    Nursing home · EUCLID, OH

    WILLOWS HEALTH AND REHAB CTR

    1500 E 191ST ST, EUCLID, OH 44117

    CMS certification number: 365670 · Updated October 1, 2026

    CMS overall rating

    4 / 5

    Certified beds

    75

    Residents / day

    61.9

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Cuyahoga
    Certified beds
    75
    Average residents per day
    61.9
    First certified
    February 18, 1986

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    3 / 5
    Staffing
    2 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Cuyahoga, Ohio. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    3.06
    n=90
    State peers
    3.24

    Nurse hours / resident / day

    This home
    3.53
    County peers
    3.84
    n=90
    State peers
    3.71
    n=913

    Weekend nurse hours / resident / day

    This home
    3.15
    County peers
    3.39
    n=90
    State peers
    3.29
    n=913

    Nursing staff turnover (%)

    This home
    45.50
    County peers
    54.08
    n=88
    State peers
    49.04
    n=892

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 10.6% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 45.5% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    36
    Health citations
    25
    Resident measures
    17
    Ownership records
    23
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.52779
    Reported RN Staffing Hours per Resident per Day
    0.40052
    Reported LPN Staffing Hours per Resident per Day
    1.05779
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.06947
    Total number of nurse staff hours per resident per day on the weekend
    3.15400
    Registered Nurse hours per resident per day on the weekend
    0.23452
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02495
    Total nursing staff turnover
    45.5
    Registered Nurse turnover
    42.9
    Number of administrators who have left the nursing home
    0
    Chain Name
    SABER HEALTHCARE GROUP
    Number of Facilities in Chain
    126
    Chain Average Overall 5-star Rating
    3.0
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Both
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    OH
    Urban
    Y
    Chain ID
    461
    Latitude
    41.5615
    Location
    1500 E 191ST ST,EUCLID,OH,44117
    ZIP Code
    44117
    City/Town
    EUCLID
    Longitude
    -81.55
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    SABER HEALTHCARE GROUP
    County/Parish
    Cuyahoga
    Provider Name
    WILLOWS HEALTH AND REHAB CTR
    Provider Type
    Medicare and Medicaid
    Overall Rating
    4
    Ownership Type
    For profit - Corporation
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    2
    Provider Address
    1500 E 191ST ST
    Telephone Number
    2164868880
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    INDIAN HILLS HEALTHCARE GROUP, INC.
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.55110
    Chain Average QM Rating
    4.3
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    3
    Number of Certified Beds
    75
    Provider SSA County Code
    170
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    42.9
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.09987
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    45.5
    Chain Average Staffing Rating
    2.2
    Number of Facilities in Chain
    126
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    365670
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    39683.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    36
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    58.000
    With a Resident and Family Council
    Both
    Average Number of Residents per Day
    61.9
    Chain Average Overall 5-star Rating
    3.0
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    124
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.7
    Rating Cycle 1 Health Deficiency Score
    36
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    124
    Rating Cycle 1 Standard Survey Health Date
    2024-05-23
    Rating Cycle 2 Standard Health Survey Date
    2022-05-09
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.36130
    Case-Mix RN Staffing Hours per Resident per Day
    0.76071
    Reported RN Staffing Hours per Resident per Day
    0.40052
    Adjusted LPN Staffing Hours per Resident per Day
    0.95420
    Case-Mix LPN Staffing Hours per Resident per Day
    0.94794
    Reported LPN Staffing Hours per Resident per Day
    1.05779
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    4
    Most Recent Health Inspection More Than 2 Years Ago
    Y
    Rating Cycle 2/3 Total Number of Health Deficiencies
    15
    Rating Cycle 1 Number of Standard Health Deficiencies
    4
    Rating Cycle 2 Number of Standard Health Deficiencies
    15
    Reported Licensed Staffing Hours per Resident per Day
    1.45832
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.86679
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.58179
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.06947
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.18228
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.29044
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    3.52779
    Registered Nurse hours per resident per day on the weekend
    0.23452
    Date First Approved to Provide Medicare and Medicaid Services
    1986-02-18
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02495
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.84510
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.77590
    Total number of nurse staff hours per resident per day on the weekend
    3.15400

    COMMUNITY EXPERIENCE

    Reviews of WILLOWS HEALTH AND REHAB CTR

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

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    Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026