NursingHomes.io
    Back to listings
    Nursing home · DALE, IN

    WILLOWDALE VILLAGE

    404 W WILLOW RD, DALE, IN 47523

    CMS certification number: 155363 · Updated October 1, 2026

    Request care assistance8129374489Directions

    At a glance

    Official CMS profile

    CMS overall rating

    5 / 5

    Certified beds

    50

    Residents / day

    28.5

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Spencer
    Certified beds
    50
    Average residents per day
    28.5
    First certified
    July 2, 1990

    CMS quality ratings

    Overall
    5 / 5
    Health inspections
    5 / 5
    Staffing
    4 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Spencer, Indiana. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    5.00
    County peers
    1.00
    n=1
    State peers
    3.20

    Nurse hours / resident / day

    This home
    3.62
    County peers
    3.26
    n=2
    State peers
    3.73
    n=502

    Weekend nurse hours / resident / day

    This home
    2.98
    County peers
    2.82
    n=2
    State peers
    3.26
    n=502

    Nursing staff turnover (%)

    This home
    45.50
    County peers
    32.40
    n=1
    State peers
    45.88
    n=480

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 17.5% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 45.5% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    7
    Health citations
    6
    Resident measures
    17
    Ownership records
    21
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.61725
    Reported RN Staffing Hours per Resident per Day
    1.13542
    Reported LPN Staffing Hours per Resident per Day
    0.55487
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.92697
    Total number of nurse staff hours per resident per day on the weekend
    2.98333
    Registered Nurse hours per resident per day on the weekend
    0.79247
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.03055
    Total nursing staff turnover
    45.5
    Registered Nurse turnover
    0.0
    Number of administrators who have left the nursing home
    1
    Chain Name
    AMERICAN SENIOR COMMUNITIES
    Number of Facilities in Chain
    90
    Chain Average Overall 5-star Rating
    3.9
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    IN
    Urban
    N
    Chain ID
    33
    Latitude
    38.1759
    Location
    404 W WILLOW RD,DALE,IN,47523
    ZIP Code
    47523
    City/Town
    DALE
    Longitude
    -86.992
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    AMERICAN SENIOR COMMUNITIES
    County/Parish
    Spencer
    Provider Name
    WILLOWDALE VILLAGE
    Provider Type
    Medicare and Medicaid
    Overall Rating
    5
    Ownership Type
    For profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    404 W WILLOW RD
    Telephone Number
    8129374489
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    THE HEALTH AND HOSPITAL CORPORATION OF MARION COUNTY
    Long-Stay QM Rating
    5
    High Performing Icon
    Y
    Short-Stay QM Rating
    Not reported
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.47608
    Chain Average QM Rating
    4.7
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    5
    Number of Certified Beds
    50
    Provider SSA County Code
    730
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    0.0
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.04668
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    45.5
    Chain Average Staffing Rating
    2.4
    Number of Facilities in Chain
    90
    Short-Stay QM Rating Footnote
    2
    CMS Certification Number (CCN)
    155363
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    4
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    6.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    28.5
    Chain Average Overall 5-star Rating
    3.9
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    12
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    3.3
    Rating Cycle 1 Health Deficiency Score
    4
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    12
    Rating Cycle 1 Standard Survey Health Date
    2026-02-13
    Rating Cycle 2 Standard Health Survey Date
    2024-12-16
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    1.07627
    Case-Mix RN Staffing Hours per Resident per Day
    0.72392
    Reported RN Staffing Hours per Resident per Day
    1.13542
    Adjusted LPN Staffing Hours per Resident per Day
    0.52596
    Case-Mix LPN Staffing Hours per Resident per Day
    0.90209
    Reported LPN Staffing Hours per Resident per Day
    0.55487
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    1
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    2
    Rating Cycle 1 Number of Standard Health Deficiencies
    1
    Rating Cycle 2 Number of Standard Health Deficiencies
    2
    Reported Licensed Staffing Hours per Resident per Day
    1.69028
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.82659
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.45692
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.92697
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.42882
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.08293
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    3.61725
    Registered Nurse hours per resident per day on the weekend
    0.79247
    Date First Approved to Provide Medicare and Medicaid Services
    1990-07-02
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.03055
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.82793
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.59327
    Total number of nurse staff hours per resident per day on the weekend
    2.98333

    COMMUNITY EXPERIENCE

    Reviews of WILLOWDALE VILLAGE

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

    Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.

    Find Google reviewsFind Yelp reviewsFind Reddit discussions

    Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.

    Apply for work at this facility

    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026