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    Nursing home · FORT WASHINGTON, PA

    WILLOWBROOKE CTSKDCARECTR AT FORTWASHINGTONESTATES

    735 SUSQUEHANNA ROAD, FORT WASHINGTON, PA 19034

    CMS certification number: 395496 · Updated October 1, 2026

    Request care assistance2155428110Directions

    At a glance

    Official CMS profile

    CMS overall rating

    5 / 5

    Certified beds

    9

    Residents / day

    5.1

    Ownership

    Non profit - Corporation

    Facility information

    Certification
    Medicare
    Ownership
    Non profit - Corporation
    County
    Montgomery
    Certified beds
    9
    Average residents per day
    5.1
    First certified
    December 4, 1980

    CMS quality ratings

    Overall
    5 / 5
    Health inspections
    5 / 5
    Staffing
    5 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Montgomery, Pennsylvania. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    5.00
    County peers
    3.39
    n=57
    State peers
    3.02

    Nurse hours / resident / day

    This home
    5.50
    County peers
    4.03
    n=57
    State peers
    3.89
    n=639

    Weekend nurse hours / resident / day

    This home
    4.94
    County peers
    3.66
    n=57
    State peers
    3.52
    n=639

    Nursing staff turnover (%)

    This home
    54.50
    County peers
    44.36
    n=52
    State peers
    44.57
    n=611

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 10.2% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 54.5% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    7
    Health citations
    1
    Resident measures
    17
    Ownership records
    58
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    5.50049
    Reported RN Staffing Hours per Resident per Day
    1.93717
    Reported LPN Staffing Hours per Resident per Day
    1.11790
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.44543
    Total number of nurse staff hours per resident per day on the weekend
    4.93823
    Registered Nurse hours per resident per day on the weekend
    1.63446
    Reported Physical Therapist Staffing Hours per Resident Per Day
    2.25680
    Total nursing staff turnover
    54.5
    Registered Nurse turnover
    Not reported
    Number of administrators who have left the nursing home
    Not reported
    Chain Name
    ACTS RETIREMENT-LIFE COMMUNITIES
    Number of Facilities in Chain
    27
    Chain Average Overall 5-star Rating
    4.9
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    PA
    Urban
    Y
    Chain ID
    9
    Latitude
    40.1564
    Location
    735 SUSQUEHANNA ROAD,FORT WASHINGTON,PA,19034
    ZIP Code
    19034
    City/Town
    FORT WASHINGTON
    Longitude
    -75.192
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    ACTS RETIREMENT-LIFE COMMUNITIES
    County/Parish
    Montgomery
    Provider Name
    WILLOWBROOKE CTSKDCARECTR AT FORTWASHINGTONESTATES
    Provider Type
    Medicare
    Overall Rating
    5
    Ownership Type
    Non profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    5
    Provider Address
    735 SUSQUEHANNA ROAD
    Telephone Number
    2155428110
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    ACTS RETIREMENT-LIFE COMMUNITIES INC
    Long-Stay QM Rating
    Not reported
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.20974
    Chain Average QM Rating
    4.5
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    5
    Number of Certified Beds
    9
    Provider SSA County Code
    560
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    Not reported
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    2
    Nursing Case-Mix Index Ratio
    0.85782
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    54.5
    Chain Average Staffing Rating
    4.9
    Number of Facilities in Chain
    27
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    395496
    Administrator turnover footnote
    27
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    0
    Registered Nurse turnover footnote
    27
    Total Weighted Health Survey Score
    1.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    5.1
    Chain Average Overall 5-star Rating
    4.9
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    4
    Continuing Care Retirement Community
    Y
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    4.6
    Rating Cycle 1 Health Deficiency Score
    0
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    0
    Rating Cycle 2/3 Health Deficiency Score
    4
    Rating Cycle 1 Standard Survey Health Date
    2026-02-05
    Rating Cycle 2 Standard Health Survey Date
    2025-02-27
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    2.24054
    Case-Mix RN Staffing Hours per Resident per Day
    0.59330
    Reported RN Staffing Hours per Resident per Day
    1.93717
    Adjusted LPN Staffing Hours per Resident per Day
    1.29296
    Case-Mix LPN Staffing Hours per Resident per Day
    0.73932
    Reported LPN Staffing Hours per Resident per Day
    1.11790
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    0
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    1
    Rating Cycle 1 Number of Standard Health Deficiencies
    0
    Rating Cycle 2 Number of Standard Health Deficiencies
    1
    Reported Licensed Staffing Hours per Resident per Day
    3.05506
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.82839
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.01360
    Number of administrators who have left the nursing home
    Not reported
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.44543
    Adjusted Total Nurse Staffing Hours per Resident per Day
    6.36189
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.34621
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    5.50049
    Registered Nurse hours per resident per day on the weekend
    1.63446
    Date First Approved to Provide Medicare and Medicaid Services
    1980-12-04
    Reported Physical Therapist Staffing Hours per Resident Per Day
    2.25680
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    5.71158
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    2.94491
    Total number of nurse staff hours per resident per day on the weekend
    4.93823

    COMMUNITY EXPERIENCE

    Reviews of WILLOWBROOKE CTSKDCARECTR AT FORTWASHINGTONESTATES

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026