At a glance
Official CMS profileCMS overall rating
4 / 5
Certified beds
60
Residents / day
6.2
Ownership
Non profit - Corporation
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- Non profit - Corporation
- County
- Baldwin
- Certified beds
- 60
- Average residents per day
- 6.2
- First certified
- July 7, 1983
CMS quality ratings
- Overall
- 4 / 5
- Health inspections
- 3 / 5
- Staffing
- 5 / 5
- Quality measures
- 4 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Baldwin, Alabama. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 4.00 | 2.83 (n=6) | 3.02 |
| Nurse hours / resident / day | 5.18 | 3.86 (n=6) | 3.90 (n=220) |
| Weekend nurse hours / resident / day | 4.88 | 3.21 (n=6) | 3.26 (n=220) |
| Nursing staff turnover (%) | Not reported | 48.87 (n=6) | 46.83 (n=213) |
CMS overall rating / 5
- This home
- 4.00
- County peers
- 2.83
- n=6
- State peers
- 3.02
Nurse hours / resident / day
- This home
- 5.18
- County peers
- 3.86
- n=6
- State peers
- 3.90
- n=220
Weekend nurse hours / resident / day
- This home
- 4.88
- County peers
- 3.21
- n=6
- State peers
- 3.26
- n=220
Nursing staff turnover (%)
- This home
- Not reported
- County peers
- 48.87
- n=6
- State peers
- 46.83
- n=213
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 5.7% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- How do you retain nursing staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 8
- Health citations
- 10
- Resident measures
- 17
- Ownership records
- 47
- Penalties
- 0
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 5.17989
- Reported RN Staffing Hours per Resident per Day
- 1.51229
- Reported LPN Staffing Hours per Resident per Day
- 0.60116
- Reported Nurse Aide Staffing Hours per Resident per Day
- 3.06644
- Total number of nurse staff hours per resident per day on the weekend
- 4.88247
- Registered Nurse hours per resident per day on the weekend
- 1.32962
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.83116
- Total nursing staff turnover
- Not reported
- Registered Nurse turnover
- Not reported
- Number of administrators who have left the nursing home
- Not reported
- Chain Name
- ACTS RETIREMENT-LIFE COMMUNITIES
- Number of Facilities in Chain
- 27
- Chain Average Overall 5-star Rating
- 4.9
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- AL
- Urban
- Y
- Chain ID
- 9
- Latitude
- 30.6669
- Location
- 500 SPANISH FORT BLVD,SPANISH FORT,AL,36527
- ZIP Code
- 36527
- City/Town
- SPANISH FORT
- Longitude
- -87.917
- QM Rating
- 4
- Abuse Icon
- N
- Chain Name
- ACTS RETIREMENT-LIFE COMMUNITIES
- County/Parish
- Baldwin
- Provider Name
- WILLOWBROOKE CT SKILLED CARE CTR WESTMINSTER VLG
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 4
- Ownership Type
- Non profit - Corporation
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 5
- Provider Address
- 500 SPANISH FORT BLVD
- Telephone Number
- 2516267007
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- ACTS RETIREMENT-LIFE COMMUNITIES INC
- Long-Stay QM Rating
- Not reported
- High Performing Icon
- N
- Short-Stay QM Rating
- 4
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.24705
- Chain Average QM Rating
- 4.5
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 3
- Number of Certified Beds
- 60
- Provider SSA County Code
- 010
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- Not reported
- Total Number of Penalties
- 0
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- 2
- Nursing Case-Mix Index Ratio
- 0.88428
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- Not reported
- Chain Average Staffing Rating
- 4.9
- Number of Facilities in Chain
- 27
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 015381
- Administrator turnover footnote
- 27
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 16
- Registered Nurse turnover footnote
- 27
- Total Weighted Health Survey Score
- 16.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 6.2
- Chain Average Overall 5-star Rating
- 4.9
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 16
- Continuing Care Retirement Community
- Y
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- 27
- Chain Average Health Inspection Rating
- 4.6
- Rating Cycle 1 Health Deficiency Score
- 16
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 16
- Rating Cycle 1 Standard Survey Health Date
- 2021-04-08
- Rating Cycle 2 Standard Health Survey Date
- 2019-02-14
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 1.69678
- Case-Mix RN Staffing Hours per Resident per Day
- 0.61160
- Reported RN Staffing Hours per Resident per Day
- 1.51229
- Adjusted LPN Staffing Hours per Resident per Day
- 0.67450
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.76212
- Reported LPN Staffing Hours per Resident per Day
- 0.60116
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 1
- Most Recent Health Inspection More Than 2 Years Ago
- Y
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 1
- Rating Cycle 1 Number of Standard Health Deficiencies
- 1
- Rating Cycle 2 Number of Standard Health Deficiencies
- 1
- Reported Licensed Staffing Hours per Resident per Day
- 2.11345
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 0
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 3.44053
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.07571
- Number of administrators who have left the nursing home
- Not reported
- Reported Nurse Aide Staffing Hours per Resident per Day
- 3.06644
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 5.81181
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.44943
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 0
- Reported Total Nurse Staffing Hours per Resident per Day
- 5.17989
- Registered Nurse hours per resident per day on the weekend
- 1.32962
- Date First Approved to Provide Medicare and Medicaid Services
- 1983-07-07
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.83116
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 5.47810
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.03575
- Total number of nurse staff hours per resident per day on the weekend
- 4.88247
COMMUNITY EXPERIENCE
Reviews of WILLOWBROOKE CT SKILLED CARE CTR WESTMINSTER VLG
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026