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    Nursing home · SOUTHAMPTON, PA

    WILLOWBROOKE COURT-SOUTHAMPTON

    238 STREET ROAD, SOUTHAMPTON, PA 18966

    CMS certification number: 395490 · Updated October 1, 2026

    Request care assistance2153642550Directions

    At a glance

    Official CMS profile

    CMS overall rating

    5 / 5

    Certified beds

    29

    Residents / day

    24

    Ownership

    Non profit - Corporation

    Facility information

    Certification
    Medicare
    Ownership
    Non profit - Corporation
    County
    Bucks
    Certified beds
    29
    Average residents per day
    24
    First certified
    December 19, 1980

    CMS quality ratings

    Overall
    5 / 5
    Health inspections
    5 / 5
    Staffing
    5 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Bucks, Pennsylvania. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    5.00
    County peers
    3.93
    n=28
    State peers
    3.02

    Nurse hours / resident / day

    This home
    3.88
    County peers
    4.10
    n=27
    State peers
    3.90
    n=639

    Weekend nurse hours / resident / day

    This home
    3.59
    County peers
    3.77
    n=27
    State peers
    3.52
    n=639

    Nursing staff turnover (%)

    This home
    12.50
    County peers
    41.29
    n=26
    State peers
    44.64
    n=611

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 7.6% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 12.5% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    11
    Health citations
    0
    Resident measures
    17
    Ownership records
    56
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.88193
    Reported RN Staffing Hours per Resident per Day
    1.49107
    Reported LPN Staffing Hours per Resident per Day
    0.37836
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.01251
    Total number of nurse staff hours per resident per day on the weekend
    3.58851
    Registered Nurse hours per resident per day on the weekend
    1.26440
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.38177
    Total nursing staff turnover
    12.5
    Registered Nurse turnover
    8.3
    Number of administrators who have left the nursing home
    0
    Chain Name
    ACTS RETIREMENT-LIFE COMMUNITIES
    Number of Facilities in Chain
    27
    Chain Average Overall 5-star Rating
    4.9
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    PA
    Urban
    Y
    Chain ID
    9
    Latitude
    40.1791
    Location
    238 STREET ROAD,SOUTHAMPTON,PA,18966
    ZIP Code
    18966
    City/Town
    SOUTHAMPTON
    Longitude
    -75.052
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    ACTS RETIREMENT-LIFE COMMUNITIES
    County/Parish
    Bucks
    Provider Name
    WILLOWBROOKE COURT-SOUTHAMPTON
    Provider Type
    Medicare
    Overall Rating
    5
    Ownership Type
    Non profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    5
    Provider Address
    238 STREET ROAD
    Telephone Number
    2153642550
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    ACTS RETIREMENT-LIFE COMMUNITIES INC
    Long-Stay QM Rating
    5
    High Performing Icon
    Y
    Short-Stay QM Rating
    5
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.12929
    Chain Average QM Rating
    4.5
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    5
    Number of Certified Beds
    29
    Provider SSA County Code
    140
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    8.3
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.80077
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    12.5
    Chain Average Staffing Rating
    4.9
    Number of Facilities in Chain
    27
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    395490
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    0
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    0.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    24.0
    Chain Average Overall 5-star Rating
    4.9
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    0
    Continuing Care Retirement Community
    Y
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    4.6
    Rating Cycle 1 Health Deficiency Score
    0
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    0
    Rating Cycle 2/3 Health Deficiency Score
    0
    Rating Cycle 1 Standard Survey Health Date
    2025-12-05
    Rating Cycle 2 Standard Health Survey Date
    2025-01-08
    Rating Cycle 2/3 Number of Health Revisits
    0
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    1.84742
    Case-Mix RN Staffing Hours per Resident per Day
    0.55385
    Reported RN Staffing Hours per Resident per Day
    1.49107
    Adjusted LPN Staffing Hours per Resident per Day
    0.46878
    Case-Mix LPN Staffing Hours per Resident per Day
    0.69016
    Reported LPN Staffing Hours per Resident per Day
    0.37836
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    0
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    0
    Rating Cycle 1 Number of Standard Health Deficiencies
    0
    Rating Cycle 2 Number of Standard Health Deficiencies
    0
    Reported Licensed Staffing Hours per Resident per Day
    1.86942
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.49348
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    1.87970
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.01251
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.80968
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.12370
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    3.88193
    Registered Nurse hours per resident per day on the weekend
    1.26440
    Date First Approved to Provide Medicare and Medicaid Services
    1980-12-19
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.38177
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    4.44614
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    2.74909
    Total number of nurse staff hours per resident per day on the weekend
    3.58851

    COMMUNITY EXPERIENCE

    Reviews of WILLOWBROOKE COURT-SOUTHAMPTON

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026