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    Nursing home · Columbus, NC

    Willowbrooke Court SC Ctr at Tryon Estates

    619 Laurel Lake Drive, Columbus, NC 28722

    CMS certification number: 345459 · Updated October 1, 2026

    Request care assistance8288945500Directions

    At a glance

    Official CMS profile

    CMS overall rating

    5 / 5

    Certified beds

    16

    Residents / day

    7.3

    Ownership

    Non profit - Corporation

    Facility information

    Certification
    Medicare
    Ownership
    Non profit - Corporation
    County
    Polk
    Certified beds
    16
    Average residents per day
    7.3
    First certified
    June 3, 1994

    CMS quality ratings

    Overall
    5 / 5
    Health inspections
    5 / 5
    Staffing
    5 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Polk, North Carolina. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    5.00
    County peers
    2.00
    n=2
    State peers
    3.01

    Nurse hours / resident / day

    This home
    4.87
    County peers
    3.65
    n=2
    State peers
    3.87
    n=404

    Weekend nurse hours / resident / day

    This home
    4.35
    County peers
    3.14
    n=2
    State peers
    3.39
    n=404

    Nursing staff turnover (%)

    This home
    8.30
    County peers
    63.70
    n=2
    State peers
    48.79
    n=394

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 10.7% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 8.3% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    1
    Health citations
    1
    Resident measures
    17
    Ownership records
    55
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.87494
    Reported RN Staffing Hours per Resident per Day
    1.84667
    Reported LPN Staffing Hours per Resident per Day
    0.45808
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.57020
    Total number of nurse staff hours per resident per day on the weekend
    4.35231
    Registered Nurse hours per resident per day on the weekend
    1.27091
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.47062
    Total nursing staff turnover
    8.3
    Registered Nurse turnover
    0.0
    Number of administrators who have left the nursing home
    0
    Chain Name
    ACTS RETIREMENT-LIFE COMMUNITIES
    Number of Facilities in Chain
    27
    Chain Average Overall 5-star Rating
    4.9
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NC
    Urban
    N
    Chain ID
    9
    Latitude
    35.2356
    Location
    619 Laurel Lake Drive,Columbus,NC,28722
    ZIP Code
    28722
    City/Town
    Columbus
    Longitude
    -82.201
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    ACTS RETIREMENT-LIFE COMMUNITIES
    County/Parish
    Polk
    Provider Name
    Willowbrooke Court SC Ctr at Tryon Estates
    Provider Type
    Medicare
    Overall Rating
    5
    Ownership Type
    Non profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    5
    Provider Address
    619 Laurel Lake Drive
    Telephone Number
    8288945500
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    ACTS RETIREMENT-LIFE COMMUNITIES INC
    Long-Stay QM Rating
    Not reported
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.40584
    Chain Average QM Rating
    4.5
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    5
    Number of Certified Beds
    16
    Provider SSA County Code
    740
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    0.0
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    2
    Nursing Case-Mix Index Ratio
    0.99687
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    8.3
    Chain Average Staffing Rating
    4.9
    Number of Facilities in Chain
    27
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    345459
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    0
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    2.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    7.3
    Chain Average Overall 5-star Rating
    4.9
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    8
    Continuing Care Retirement Community
    Y
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    4.6
    Rating Cycle 1 Health Deficiency Score
    0
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    0
    Rating Cycle 2/3 Health Deficiency Score
    8
    Rating Cycle 1 Standard Survey Health Date
    2025-12-17
    Rating Cycle 2 Standard Health Survey Date
    2024-11-20
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    1.83792
    Case-Mix RN Staffing Hours per Resident per Day
    0.68948
    Reported RN Staffing Hours per Resident per Day
    1.84667
    Adjusted LPN Staffing Hours per Resident per Day
    0.45591
    Case-Mix LPN Staffing Hours per Resident per Day
    0.85917
    Reported LPN Staffing Hours per Resident per Day
    0.45808
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    0
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    1
    Rating Cycle 1 Number of Standard Health Deficiencies
    0
    Rating Cycle 2 Number of Standard Health Deficiencies
    1
    Reported Licensed Staffing Hours per Resident per Day
    2.30474
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.55802
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.34002
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.57020
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.85185
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.88866
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    4.87494
    Registered Nurse hours per resident per day on the weekend
    1.27091
    Date First Approved to Provide Medicare and Medicaid Services
    1994-06-03
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.47062
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    4.33170
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.42230
    Total number of nurse staff hours per resident per day on the weekend
    4.35231

    COMMUNITY EXPERIENCE

    Reviews of Willowbrooke Court SC Ctr at Tryon Estates

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026