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    Nursing home · MARION, AR

    WILLOWBEND HEALTH AND REHABILITATION, LLC

    830 CANAL STREET, MARION, AR 72364

    CMS certification number: 045412 · Updated October 1, 2026

    Request care assistance8707393268Directions

    At a glance

    Official CMS profile

    CMS overall rating

    2 / 5

    Certified beds

    140

    Residents / day

    111.3

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Crittenden
    Certified beds
    140
    Average residents per day
    111.3
    First certified
    April 30, 2006

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    1 / 5
    Staffing
    4 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Crittenden, Arkansas. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    2.50
    n=2
    State peers
    3.49

    Nurse hours / resident / day

    This home
    3.73
    County peers
    4.00
    n=2
    State peers
    4.08
    n=218

    Weekend nurse hours / resident / day

    This home
    2.99
    County peers
    3.45
    n=2
    State peers
    3.45
    n=218

    Nursing staff turnover (%)

    This home
    33.30
    County peers
    44.15
    n=2
    State peers
    49.08
    n=205

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 19.8% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 33.3% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    7
    Health citations
    24
    Resident measures
    17
    Ownership records
    6
    Penalties
    3
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.73451
    Reported RN Staffing Hours per Resident per Day
    0.58544
    Reported LPN Staffing Hours per Resident per Day
    0.64294
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.50613
    Total number of nurse staff hours per resident per day on the weekend
    2.99362
    Registered Nurse hours per resident per day on the weekend
    0.25717
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.03381
    Total nursing staff turnover
    33.3
    Registered Nurse turnover
    27.3
    Number of administrators who have left the nursing home
    0
    Chain Name
    SOUTHERN ADMINISTRATIVE SERVICES
    Number of Facilities in Chain
    35
    Chain Average Overall 5-star Rating
    3.9
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    AR
    Urban
    Y
    Chain ID
    480
    Latitude
    35.2
    Location
    830 CANAL STREET,MARION,AR,72364
    ZIP Code
    72364
    City/Town
    MARION
    Longitude
    -90.209
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    SOUTHERN ADMINISTRATIVE SERVICES
    County/Parish
    Crittenden
    Provider Name
    WILLOWBEND HEALTH AND REHABILITATION, LLC
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    2
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    830 CANAL STREET
    Telephone Number
    8707393268
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    WILLOWBEND HEALTH AND REHABILITATION, LLC
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    5
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.20046
    Chain Average QM Rating
    4.7
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    140
    Provider SSA County Code
    170
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    1
    Registered Nurse turnover
    27.3
    Total Number of Penalties
    3
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.85124
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    33.3
    Chain Average Staffing Rating
    3.9
    Number of Facilities in Chain
    35
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    045412
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    30771.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    44
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    69.750
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    111.3
    Chain Average Overall 5-star Rating
    3.9
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    147
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    3.3
    Rating Cycle 1 Health Deficiency Score
    44
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    147
    Rating Cycle 1 Standard Survey Health Date
    2026-08-05
    Rating Cycle 2 Standard Health Survey Date
    2025-02-06
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.68236
    Case-Mix RN Staffing Hours per Resident per Day
    0.58875
    Reported RN Staffing Hours per Resident per Day
    0.58544
    Adjusted LPN Staffing Hours per Resident per Day
    0.74938
    Case-Mix LPN Staffing Hours per Resident per Day
    0.73365
    Reported LPN Staffing Hours per Resident per Day
    0.64294
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    7
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    9
    Rating Cycle 1 Number of Standard Health Deficiencies
    6
    Rating Cycle 2 Number of Standard Health Deficiencies
    7
    Reported Licensed Staffing Hours per Resident per Day
    1.22838
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    1
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.92100
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    1.99815
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.50613
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.35274
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.32055
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    5
    Reported Total Nurse Staffing Hours per Resident per Day
    3.73451
    Registered Nurse hours per resident per day on the weekend
    0.25717
    Date First Approved to Provide Medicare and Medicaid Services
    2006-04-30
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.03381
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.48920
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    2.92232
    Total number of nurse staff hours per resident per day on the weekend
    2.99362

    COMMUNITY EXPERIENCE

    Reviews of WILLOWBEND HEALTH AND REHABILITATION, LLC

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026