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    Nursing home · PHILADELPHIA, PA

    WILLOW TERRACE

    ONE PENN BOULEVARD, PHILADELPHIA, PA 19144

    CMS certification number: 396129 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance2159518500Directions

    At a glance

    Official CMS profile

    CMS overall rating

    2 / 5

    Certified beds

    174

    Residents / day

    166.7

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Philadelphia
    Certified beds
    174
    Average residents per day
    166.7
    First certified
    August 13, 2010

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    2 / 5
    Staffing
    3 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Philadelphia, Pennsylvania. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    3.07
    n=45
    State peers
    3.03

    Nurse hours / resident / day

    This home
    3.45
    County peers
    3.96
    n=44
    State peers
    3.90
    n=639

    Weekend nurse hours / resident / day

    This home
    3.10
    County peers
    3.59
    n=44
    State peers
    3.52
    n=639

    Nursing staff turnover (%)

    This home
    54.10
    County peers
    44.81
    n=42
    State peers
    44.57
    n=611

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 10.2% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 54.1% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    14
    Health citations
    60
    Resident measures
    17
    Ownership records
    5
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.45359
    Reported RN Staffing Hours per Resident per Day
    0.33917
    Reported LPN Staffing Hours per Resident per Day
    1.02465
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.08977
    Total number of nurse staff hours per resident per day on the weekend
    3.10276
    Registered Nurse hours per resident per day on the weekend
    0.24827
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.06960
    Total nursing staff turnover
    54.1
    Registered Nurse turnover
    28.6
    Number of administrators who have left the nursing home
    0
    Chain Name
    JONATHAN BLEIER
    Number of Facilities in Chain
    18
    Chain Average Overall 5-star Rating
    2.4
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    PA
    Urban
    Y
    Chain ID
    765
    Latitude
    40.0319
    Location
    ONE PENN BOULEVARD,PHILADELPHIA,PA,19144
    ZIP Code
    19144
    City/Town
    PHILADELPHIA
    Longitude
    -75.174
    QM Rating
    4
    Abuse Icon
    Y
    Chain Name
    JONATHAN BLEIER
    County/Parish
    Philadelphia
    Provider Name
    WILLOW TERRACE
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    For profit - Corporation
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    ONE PENN BOULEVARD
    Telephone Number
    2159518500
    Geocoding Footnote
    22
    QM Rating Footnote
    Not reported
    Legal Business Name
    WT OPERATING LLC
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    3
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.19251
    Chain Average QM Rating
    4.0
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    174
    Provider SSA County Code
    620
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    28.6
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.84560
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    54.1
    Chain Average Staffing Rating
    3.2
    Number of Facilities in Chain
    18
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    396129
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    9113.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    132
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    128.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    166.7
    Chain Average Overall 5-star Rating
    2.4
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    116
    Continuing Care Retirement Community
    Y
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.1
    Rating Cycle 1 Health Deficiency Score
    132
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    116
    Rating Cycle 1 Standard Survey Health Date
    2025-01-31
    Rating Cycle 2 Standard Health Survey Date
    2024-04-01
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.39796
    Case-Mix RN Staffing Hours per Resident per Day
    0.58485
    Reported RN Staffing Hours per Resident per Day
    0.33917
    Adjusted LPN Staffing Hours per Resident per Day
    1.20224
    Case-Mix LPN Staffing Hours per Resident per Day
    0.72879
    Reported LPN Staffing Hours per Resident per Day
    1.02465
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    28
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    20
    Rating Cycle 1 Number of Standard Health Deficiencies
    19
    Rating Cycle 2 Number of Standard Health Deficiencies
    11
    Reported Licensed Staffing Hours per Resident per Day
    1.36382
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    9
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.45196
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    1.98492
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.08977
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.05216
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.29855
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    20
    Reported Total Nurse Staffing Hours per Resident per Day
    3.45359
    Registered Nurse hours per resident per day on the weekend
    0.24827
    Date First Approved to Provide Medicare and Medicaid Services
    2010-08-13
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.06960
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.64052
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    2.90296
    Total number of nurse staff hours per resident per day on the weekend
    3.10276

    COMMUNITY EXPERIENCE

    Reviews of WILLOW TERRACE

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026