At a glance
Official CMS profileCMS overall rating
2 / 5
Certified beds
118
Residents / day
87.5
Ownership
For profit - Limited Liability company
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Limited Liability company
- County
- Gregg
- Certified beds
- 118
- Average residents per day
- 87.5
- First certified
- March 3, 2004
CMS quality ratings
- Overall
- 2 / 5
- Health inspections
- 2 / 5
- Staffing
- 3 / 5
- Quality measures
- 4 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Gregg, Texas. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 2.00 | 2.09 (n=11) | 2.76 |
| Nurse hours / resident / day | 3.22 | 3.64 (n=11) | 3.42 (n=1151) |
| Weekend nurse hours / resident / day | 2.88 | 3.20 (n=11) | 2.99 (n=1151) |
| Nursing staff turnover (%) | 32.80 | 51.43 (n=11) | 50.82 (n=1095) |
CMS overall rating / 5
- This home
- 2.00
- County peers
- 2.09
- n=11
- State peers
- 2.76
Nurse hours / resident / day
- This home
- 3.22
- County peers
- 3.64
- n=11
- State peers
- 3.42
- n=1151
Weekend nurse hours / resident / day
- This home
- 2.88
- County peers
- 3.20
- n=11
- State peers
- 2.99
- n=1151
Nursing staff turnover (%)
- This home
- 32.80
- County peers
- 51.43
- n=11
- State peers
- 50.82
- n=1095
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 10.6% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 32.8% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 8
- Health citations
- 33
- Resident measures
- 17
- Ownership records
- 9
- Penalties
- 2
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.22363
- Reported RN Staffing Hours per Resident per Day
- 0.30996
- Reported LPN Staffing Hours per Resident per Day
- 0.89052
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.02315
- Total number of nurse staff hours per resident per day on the weekend
- 2.88100
- Registered Nurse hours per resident per day on the weekend
- 0.21620
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.05720
- Total nursing staff turnover
- 32.8
- Registered Nurse turnover
- 20.0
- Number of administrators who have left the nursing home
- 0
- Chain Name
- ADVANCED HEALTHCARE SOLUTIONS
- Number of Facilities in Chain
- 28
- Chain Average Overall 5-star Rating
- 3.0
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- TX
- Urban
- Y
- Chain ID
- 13
- Latitude
- 32.3707
- Location
- 1901 WHIPPOORWILL,KILGORE,TX,75662
- ZIP Code
- 75662
- City/Town
- KILGORE
- Longitude
- -94.86
- QM Rating
- 4
- Abuse Icon
- N
- Chain Name
- ADVANCED HEALTHCARE SOLUTIONS
- County/Parish
- Gregg
- Provider Name
- WILLOW REHAB & NURSING
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 2
- Ownership Type
- For profit - Limited Liability company
- Number of Fines
- 2
- Processing Date
- 2026-10-01
- Staffing Rating
- 3
- Provider Address
- 1901 WHIPPOORWILL
- Telephone Number
- 9039837775
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- HAMILTON COUNTY HOSPITAL DISTRICT
- Long-Stay QM Rating
- 5
- High Performing Icon
- N
- Short-Stay QM Rating
- 3
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.27458
- Chain Average QM Rating
- 3.8
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 2
- Number of Certified Beds
- 118
- Provider SSA County Code
- 570
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 20.0
- Total Number of Penalties
- 2
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.90380
- Provider Resides in Hospital
- Y
- Total nursing staff turnover
- 32.8
- Chain Average Staffing Rating
- 2.1
- Number of Facilities in Chain
- 28
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 676007
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 219229.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 24
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 102.500
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 87.5
- Chain Average Overall 5-star Rating
- 3.0
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 338
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 2.9
- Rating Cycle 1 Health Deficiency Score
- 24
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 338
- Rating Cycle 1 Standard Survey Health Date
- 2026-04-01
- Rating Cycle 2 Standard Health Survey Date
- 2025-01-30
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.34026
- Case-Mix RN Staffing Hours per Resident per Day
- 0.62510
- Reported RN Staffing Hours per Resident per Day
- 0.30996
- Adjusted LPN Staffing Hours per Resident per Day
- 0.97757
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.77895
- Reported LPN Staffing Hours per Resident per Day
- 0.89052
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 5
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 18
- Rating Cycle 1 Number of Standard Health Deficiencies
- 5
- Rating Cycle 2 Number of Standard Health Deficiencies
- 12
- Reported Licensed Staffing Hours per Resident per Day
- 1.20048
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 0
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.22094
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.12153
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.02315
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 3.53878
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.52558
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 7
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.22363
- Registered Nurse hours per resident per day on the weekend
- 0.21620
- Date First Approved to Provide Medicare and Medicaid Services
- 2004-03-03
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.05720
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 3.16265
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.10276
- Total number of nurse staff hours per resident per day on the weekend
- 2.88100
COMMUNITY EXPERIENCE
Reviews of WILLOW REHAB & NURSING
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026