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    Nursing home · KILGORE, TX

    WILLOW REHAB & NURSING

    1901 WHIPPOORWILL, KILGORE, TX 75662

    CMS certification number: 676007 · Updated October 1, 2026

    CMS overall rating

    2 / 5

    Certified beds

    118

    Residents / day

    87.5

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Gregg
    Certified beds
    118
    Average residents per day
    87.5
    First certified
    March 3, 2004

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    2 / 5
    Staffing
    3 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Gregg, Texas. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    2.09
    n=11
    State peers
    2.76

    Nurse hours / resident / day

    This home
    3.22
    County peers
    3.64
    n=11
    State peers
    3.42
    n=1151

    Weekend nurse hours / resident / day

    This home
    2.88
    County peers
    3.20
    n=11
    State peers
    2.99
    n=1151

    Nursing staff turnover (%)

    This home
    32.80
    County peers
    51.43
    n=11
    State peers
    50.82
    n=1095

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 10.6% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 32.8% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    8
    Health citations
    33
    Resident measures
    17
    Ownership records
    9
    Penalties
    2
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.22363
    Reported RN Staffing Hours per Resident per Day
    0.30996
    Reported LPN Staffing Hours per Resident per Day
    0.89052
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.02315
    Total number of nurse staff hours per resident per day on the weekend
    2.88100
    Registered Nurse hours per resident per day on the weekend
    0.21620
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.05720
    Total nursing staff turnover
    32.8
    Registered Nurse turnover
    20.0
    Number of administrators who have left the nursing home
    0
    Chain Name
    ADVANCED HEALTHCARE SOLUTIONS
    Number of Facilities in Chain
    28
    Chain Average Overall 5-star Rating
    3.0
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    TX
    Urban
    Y
    Chain ID
    13
    Latitude
    32.3707
    Location
    1901 WHIPPOORWILL,KILGORE,TX,75662
    ZIP Code
    75662
    City/Town
    KILGORE
    Longitude
    -94.86
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    ADVANCED HEALTHCARE SOLUTIONS
    County/Parish
    Gregg
    Provider Name
    WILLOW REHAB & NURSING
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    2
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    1901 WHIPPOORWILL
    Telephone Number
    9039837775
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    HAMILTON COUNTY HOSPITAL DISTRICT
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    3
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.27458
    Chain Average QM Rating
    3.8
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    118
    Provider SSA County Code
    570
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    20.0
    Total Number of Penalties
    2
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.90380
    Provider Resides in Hospital
    Y
    Total nursing staff turnover
    32.8
    Chain Average Staffing Rating
    2.1
    Number of Facilities in Chain
    28
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    676007
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    219229.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    24
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    102.500
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    87.5
    Chain Average Overall 5-star Rating
    3.0
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    338
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.9
    Rating Cycle 1 Health Deficiency Score
    24
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    338
    Rating Cycle 1 Standard Survey Health Date
    2026-04-01
    Rating Cycle 2 Standard Health Survey Date
    2025-01-30
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.34026
    Case-Mix RN Staffing Hours per Resident per Day
    0.62510
    Reported RN Staffing Hours per Resident per Day
    0.30996
    Adjusted LPN Staffing Hours per Resident per Day
    0.97757
    Case-Mix LPN Staffing Hours per Resident per Day
    0.77895
    Reported LPN Staffing Hours per Resident per Day
    0.89052
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    5
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    18
    Rating Cycle 1 Number of Standard Health Deficiencies
    5
    Rating Cycle 2 Number of Standard Health Deficiencies
    12
    Reported Licensed Staffing Hours per Resident per Day
    1.20048
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.22094
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.12153
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.02315
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.53878
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.52558
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    7
    Reported Total Nurse Staffing Hours per Resident per Day
    3.22363
    Registered Nurse hours per resident per day on the weekend
    0.21620
    Date First Approved to Provide Medicare and Medicaid Services
    2004-03-03
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.05720
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.16265
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.10276
    Total number of nurse staff hours per resident per day on the weekend
    2.88100

    COMMUNITY EXPERIENCE

    Reviews of WILLOW REHAB & NURSING

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

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    Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026