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    Nursing home · CONCORD, CA

    WILLOW PASS HEALTHCARE CENTER

    3318 WILLOW PASS ROAD, CONCORD, CA 94519

    CMS certification number: 055241 · Updated October 1, 2026

    Request care assistance9256899222Directions

    At a glance

    Official CMS profile

    CMS overall rating

    3 / 5

    Certified beds

    81

    Residents / day

    78.4

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Contra Costa
    Certified beds
    81
    Average residents per day
    78.4
    First certified
    January 1, 1967

    CMS quality ratings

    Overall
    3 / 5
    Health inspections
    2 / 5
    Staffing
    4 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Contra Costa, California. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    3.00
    County peers
    3.69
    n=29
    State peers
    3.21

    Nurse hours / resident / day

    This home
    3.94
    County peers
    4.40
    n=29
    State peers
    4.54
    n=1138

    Weekend nurse hours / resident / day

    This home
    3.72
    County peers
    3.96
    n=29
    State peers
    4.10
    n=1138

    Nursing staff turnover (%)

    This home
    44.90
    County peers
    34.59
    n=27
    State peers
    36.55
    n=1011

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 5.6% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 44.9% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    48
    Health citations
    49
    Resident measures
    17
    Ownership records
    38
    Penalties
    2
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.94312
    Reported RN Staffing Hours per Resident per Day
    0.61471
    Reported LPN Staffing Hours per Resident per Day
    0.81019
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.51822
    Total number of nurse staff hours per resident per day on the weekend
    3.72348
    Registered Nurse hours per resident per day on the weekend
    0.44148
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02425
    Total nursing staff turnover
    44.9
    Registered Nurse turnover
    33.3
    Number of administrators who have left the nursing home
    0
    Chain Name
    PRATAP PODDATOORI
    Number of Facilities in Chain
    6
    Chain Average Overall 5-star Rating
    3.7
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    CA
    Urban
    Y
    Chain ID
    847
    Latitude
    37.9825
    Location
    3318 WILLOW PASS ROAD,CONCORD,CA,94519
    ZIP Code
    94519
    City/Town
    CONCORD
    Longitude
    -122.02
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    PRATAP PODDATOORI
    County/Parish
    Contra Costa
    Provider Name
    WILLOW PASS HEALTHCARE CENTER
    Provider Type
    Medicare and Medicaid
    Overall Rating
    3
    Ownership Type
    For profit - Corporation
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    3318 WILLOW PASS ROAD
    Telephone Number
    9256899222
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    WILLOW PASS HEALTH CARE CENTER INC
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    Not reported
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.29257
    Chain Average QM Rating
    4.2
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    81
    Provider SSA County Code
    060
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    1
    Registered Nurse turnover
    33.3
    Total Number of Penalties
    2
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.91655
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    44.9
    Chain Average Staffing Rating
    4.2
    Number of Facilities in Chain
    6
    Short-Stay QM Rating Footnote
    2
    CMS Certification Number (CCN)
    055241
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    45702.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    124
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    131.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    78.4
    Chain Average Overall 5-star Rating
    3.7
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    152
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    3.2
    Rating Cycle 1 Health Deficiency Score
    124
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    152
    Rating Cycle 1 Standard Survey Health Date
    2022-10-14
    Rating Cycle 2 Standard Health Survey Date
    2020-02-07
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.66541
    Case-Mix RN Staffing Hours per Resident per Day
    0.63392
    Reported RN Staffing Hours per Resident per Day
    0.61471
    Adjusted LPN Staffing Hours per Resident per Day
    0.87702
    Case-Mix LPN Staffing Hours per Resident per Day
    0.78994
    Reported LPN Staffing Hours per Resident per Day
    0.81019
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    23
    Most Recent Health Inspection More Than 2 Years Ago
    Y
    Rating Cycle 2/3 Total Number of Health Deficiencies
    19
    Rating Cycle 1 Number of Standard Health Deficiencies
    19
    Rating Cycle 2 Number of Standard Health Deficiencies
    13
    Reported Licensed Staffing Hours per Resident per Day
    1.42490
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    4
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.72592
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.15148
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.51822
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.26835
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.57535
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    6
    Reported Total Nurse Staffing Hours per Resident per Day
    3.94312
    Registered Nurse hours per resident per day on the weekend
    0.44148
    Date First Approved to Provide Medicare and Medicaid Services
    1967-01-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02425
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    4.03060
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.14656
    Total number of nurse staff hours per resident per day on the weekend
    3.72348

    COMMUNITY EXPERIENCE

    Reviews of WILLOW PASS HEALTHCARE CENTER

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026