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    Nursing home · MIDDLETOWN, OH

    WILLOW KNOLL POST-ACUTE AND SENIOR LIVING

    4400 VANNEST AVENUE, MIDDLETOWN, OH 45042

    CMS certification number: 365648 · Updated October 1, 2026

    CMS overall rating

    3 / 5

    Certified beds

    58

    Residents / day

    53.4

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Butler
    Certified beds
    58
    Average residents per day
    53.4
    First certified
    February 8, 1985

    CMS quality ratings

    Overall
    3 / 5
    Health inspections
    4 / 5
    Staffing
    1 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Butler, Ohio. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    3.00
    County peers
    3.67
    n=24
    State peers
    3.24

    Nurse hours / resident / day

    This home
    3.32
    County peers
    3.87
    n=24
    State peers
    3.71
    n=913

    Weekend nurse hours / resident / day

    This home
    2.88
    County peers
    3.43
    n=24
    State peers
    3.29
    n=913

    Nursing staff turnover (%)

    This home
    50.00
    County peers
    49.75
    n=24
    State peers
    49.04
    n=892

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 13.3% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 50.0% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    46
    Health citations
    9
    Resident measures
    17
    Ownership records
    7
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.32310
    Reported RN Staffing Hours per Resident per Day
    0.12503
    Reported LPN Staffing Hours per Resident per Day
    1.28159
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.91648
    Total number of nurse staff hours per resident per day on the weekend
    2.88034
    Registered Nurse hours per resident per day on the weekend
    0.00511
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.01636
    Total nursing staff turnover
    50.0
    Registered Nurse turnover
    80.0
    Number of administrators who have left the nursing home
    0
    Chain Name
    PACS GROUP
    Number of Facilities in Chain
    277
    Chain Average Overall 5-star Rating
    3.0
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    OH
    Urban
    Y
    Chain ID
    690
    Latitude
    39.5399
    Location
    4400 VANNEST AVENUE,MIDDLETOWN,OH,45042
    ZIP Code
    45042
    City/Town
    MIDDLETOWN
    Longitude
    -84.353
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    PACS GROUP
    County/Parish
    Butler
    Provider Name
    WILLOW KNOLL POST-ACUTE AND SENIOR LIVING
    Provider Type
    Medicare and Medicaid
    Overall Rating
    3
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    1
    Provider Address
    4400 VANNEST AVENUE
    Telephone Number
    5134225600
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    MIDDLETOWN POST ACUTE LLC
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    3
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.67703
    Chain Average QM Rating
    4.5
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    4
    Number of Certified Beds
    58
    Provider SSA County Code
    080
    Staffing Rating Footnote
    24
    Number of Payment Denials
    0
    Registered Nurse turnover
    80.0
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.18917
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    50.0
    Chain Average Staffing Rating
    2.5
    Number of Facilities in Chain
    277
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    365648
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    28
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    21.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    53.4
    Chain Average Overall 5-star Rating
    3.0
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    0
    Continuing Care Retirement Community
    Y
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.5
    Rating Cycle 1 Health Deficiency Score
    28
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    0
    Rating Cycle 1 Standard Survey Health Date
    2025-12-05
    Rating Cycle 2 Standard Health Survey Date
    2024-08-22
    Rating Cycle 2/3 Number of Health Revisits
    0
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.10431
    Case-Mix RN Staffing Hours per Resident per Day
    0.82248
    Reported RN Staffing Hours per Resident per Day
    0.12503
    Adjusted LPN Staffing Hours per Resident per Day
    1.06926
    Case-Mix LPN Staffing Hours per Resident per Day
    1.02490
    Reported LPN Staffing Hours per Resident per Day
    1.28159
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    3
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    0
    Rating Cycle 1 Number of Standard Health Deficiencies
    2
    Rating Cycle 2 Number of Standard Health Deficiencies
    0
    Reported Licensed Staffing Hours per Resident per Day
    1.40662
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    2
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.59897
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.79140
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.91648
    Adjusted Total Nurse Staffing Hours per Resident per Day
    2.77255
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.63878
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    3.32310
    Registered Nurse hours per resident per day on the weekend
    0.00511
    Date First Approved to Provide Medicare and Medicaid Services
    1985-02-08
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.01636
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.40314
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    4.08246
    Total number of nurse staff hours per resident per day on the weekend
    2.88034

    COMMUNITY EXPERIENCE

    Reviews of WILLOW KNOLL POST-ACUTE AND SENIOR LIVING

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

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    Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.

    Apply for work at this facility

    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026