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    Nursing home · MADRAS, OR

    WILLOW CREEK POST ACUTE

    175 NE 16TH STREET, MADRAS, OR 97741

    CMS certification number: 385181 · Updated October 1, 2026

    Request care assistance5414752273Directions

    At a glance

    Official CMS profile

    CMS overall rating

    4 / 5

    Certified beds

    20

    Residents / day

    17

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Jefferson
    Certified beds
    20
    Average residents per day
    17
    First certified
    May 19, 1988

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    5 / 5
    Staffing
    3 / 5
    Quality measures
    1 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Jefferson, Oregon. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    Not reported
    n=0
    State peers
    3.17

    Nurse hours / resident / day

    This home
    4.96
    County peers
    Not reported
    n=0
    State peers
    5.13
    n=113

    Weekend nurse hours / resident / day

    This home
    4.14
    County peers
    Not reported
    n=0
    State peers
    4.57
    n=113

    Nursing staff turnover (%)

    This home
    Not reported
    County peers
    Not reported
    n=0
    State peers
    43.48
    n=107

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 16.6% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • How do you retain nursing staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    21
    Health citations
    17
    Resident measures
    17
    Ownership records
    12
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.96019
    Reported RN Staffing Hours per Resident per Day
    0.78635
    Reported LPN Staffing Hours per Resident per Day
    0.65379
    Reported Nurse Aide Staffing Hours per Resident per Day
    3.52006
    Total number of nurse staff hours per resident per day on the weekend
    4.13543
    Registered Nurse hours per resident per day on the weekend
    0.74675
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.04618
    Total nursing staff turnover
    Not reported
    Registered Nurse turnover
    Not reported
    Number of administrators who have left the nursing home
    Not reported
    Chain Name
    KALESTA HEALTHCARE GROUP
    Number of Facilities in Chain
    19
    Chain Average Overall 5-star Rating
    2.6
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    OR
    Urban
    Y
    Chain ID
    297
    Latitude
    44.6385
    Location
    175 NE 16TH STREET,MADRAS,OR,97741
    ZIP Code
    97741
    City/Town
    MADRAS
    Longitude
    -121.12
    QM Rating
    1
    Abuse Icon
    N
    Chain Name
    KALESTA HEALTHCARE GROUP
    County/Parish
    Jefferson
    Provider Name
    WILLOW CREEK POST ACUTE
    Provider Type
    Medicare and Medicaid
    Overall Rating
    4
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    175 NE 16TH STREET
    Telephone Number
    5414752273
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    SAND HOLLOW, LLC
    Long-Stay QM Rating
    1
    High Performing Icon
    N
    Short-Stay QM Rating
    Not reported
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.58273
    Chain Average QM Rating
    4.1
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    5
    Number of Certified Beds
    20
    Provider SSA County Code
    150
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    Not reported
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.12230
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    Not reported
    Chain Average Staffing Rating
    3.0
    Number of Facilities in Chain
    19
    Short-Stay QM Rating Footnote
    2
    CMS Certification Number (CCN)
    385181
    Administrator turnover footnote
    26
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    0
    Registered Nurse turnover footnote
    26
    Total Weighted Health Survey Score
    7.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    17.0
    Chain Average Overall 5-star Rating
    2.6
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    28
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    26
    Chain Average Health Inspection Rating
    2.2
    Rating Cycle 1 Health Deficiency Score
    0
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    0
    Rating Cycle 2/3 Health Deficiency Score
    28
    Rating Cycle 1 Standard Survey Health Date
    2026-02-12
    Rating Cycle 2 Standard Health Survey Date
    2024-10-09
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.69516
    Case-Mix RN Staffing Hours per Resident per Day
    0.77623
    Reported RN Staffing Hours per Resident per Day
    0.78635
    Adjusted LPN Staffing Hours per Resident per Day
    0.57797
    Case-Mix LPN Staffing Hours per Resident per Day
    0.96727
    Reported LPN Staffing Hours per Resident per Day
    0.65379
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    0
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    3
    Rating Cycle 1 Number of Standard Health Deficiencies
    0
    Rating Cycle 2 Number of Standard Health Deficiencies
    2
    Reported Licensed Staffing Hours per Resident per Day
    1.44014
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    3.11186
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.63444
    Number of administrators who have left the nursing home
    Not reported
    Reported Nurse Aide Staffing Hours per Resident per Day
    3.52006
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.38499
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.37793
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    1
    Reported Total Nurse Staffing Hours per Resident per Day
    4.96019
    Registered Nurse hours per resident per day on the weekend
    0.74675
    Date First Approved to Provide Medicare and Medicaid Services
    1988-05-19
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.04618
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.65587
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.85289
    Total number of nurse staff hours per resident per day on the weekend
    4.13543

    COMMUNITY EXPERIENCE

    Reviews of WILLOW CREEK POST ACUTE

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026