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    Nursing home · Tomball, TX

    Willow Creek Lodge

    11830 Northpointe Boulevard, Tomball, TX 77377

    CMS certification number: 676244 · Updated October 1, 2026

    Request care assistance2812059400Directions

    At a glance

    Official CMS profile

    CMS overall rating

    3 / 5

    Certified beds

    135

    Residents / day

    83.9

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Harris
    Certified beds
    135
    Average residents per day
    83.9
    First certified
    February 16, 2010

    CMS quality ratings

    Overall
    3 / 5
    Health inspections
    4 / 5
    Staffing
    1 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Harris, Texas. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    3.00
    County peers
    2.67
    n=94
    State peers
    2.75

    Nurse hours / resident / day

    This home
    3.28
    County peers
    3.61
    n=95
    State peers
    3.42
    n=1151

    Weekend nurse hours / resident / day

    This home
    2.93
    County peers
    3.19
    n=95
    State peers
    2.99
    n=1151

    Nursing staff turnover (%)

    This home
    55.80
    County peers
    52.27
    n=88
    State peers
    50.80
    n=1095

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 10.6% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 55.8% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    10
    Health citations
    21
    Resident measures
    17
    Ownership records
    15
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.27927
    Reported RN Staffing Hours per Resident per Day
    0.18794
    Reported LPN Staffing Hours per Resident per Day
    1.16495
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.92638
    Total number of nurse staff hours per resident per day on the weekend
    2.93075
    Registered Nurse hours per resident per day on the weekend
    0.08928
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.12602
    Total nursing staff turnover
    55.8
    Registered Nurse turnover
    77.8
    Number of administrators who have left the nursing home
    0
    Chain Name
    CROSS HEALTHCARE MANAGEMENT
    Number of Facilities in Chain
    6
    Chain Average Overall 5-star Rating
    2.7
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    TX
    Urban
    Y
    Chain ID
    751
    Latitude
    30.0284
    Location
    11830 Northpointe Boulevard,Tomball,TX,77377
    ZIP Code
    77377
    City/Town
    Tomball
    Longitude
    -95.639
    QM Rating
    3
    Abuse Icon
    N
    Chain Name
    CROSS HEALTHCARE MANAGEMENT
    County/Parish
    Harris
    Provider Name
    Willow Creek Lodge
    Provider Type
    Medicare and Medicaid
    Overall Rating
    3
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    1
    Provider Address
    11830 Northpointe Boulevard
    Telephone Number
    2812059400
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    WEST COKE COUNTY HOSPITAL DISTRICT
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    1
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.35125
    Chain Average QM Rating
    3.5
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    4
    Number of Certified Beds
    135
    Provider SSA County Code
    610
    Staffing Rating Footnote
    24
    Number of Payment Denials
    0
    Registered Nurse turnover
    77.8
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.95817
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    55.8
    Chain Average Staffing Rating
    1.5
    Number of Facilities in Chain
    6
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    676244
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    48
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    42.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    83.9
    Chain Average Overall 5-star Rating
    2.7
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    24
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    3.0
    Rating Cycle 1 Health Deficiency Score
    48
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    24
    Rating Cycle 1 Standard Survey Health Date
    2025-07-17
    Rating Cycle 2 Standard Health Survey Date
    2024-06-13
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.19461
    Case-Mix RN Staffing Hours per Resident per Day
    0.66270
    Reported RN Staffing Hours per Resident per Day
    0.18794
    Adjusted LPN Staffing Hours per Resident per Day
    1.20627
    Case-Mix LPN Staffing Hours per Resident per Day
    0.82581
    Reported LPN Staffing Hours per Resident per Day
    1.16495
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    11
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    3
    Rating Cycle 1 Number of Standard Health Deficiencies
    10
    Rating Cycle 2 Number of Standard Health Deficiencies
    3
    Reported Licensed Staffing Hours per Resident per Day
    1.35289
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    2
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.99471
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.24915
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.92638
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.39559
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.73766
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    3.27927
    Registered Nurse hours per resident per day on the weekend
    0.08928
    Date First Approved to Provide Medicare and Medicaid Services
    2010-02-16
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.12602
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.03471
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.28941
    Total number of nurse staff hours per resident per day on the weekend
    2.93075

    COMMUNITY EXPERIENCE

    Reviews of Willow Creek Lodge

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026