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    Nursing home · WILLIAMS BAY, WI

    WILLIAMS BAY HEALTH SERVICES

    146 CLOVER ST, WILLIAMS BAY, WI 53191

    CMS certification number: 525346 · Updated October 1, 2026

    CMS overall rating

    1 / 5

    Certified beds

    50

    Residents / day

    33.3

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Walworth
    Certified beds
    50
    Average residents per day
    33.3
    First certified
    January 1, 1984

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    3 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Walworth, Wisconsin. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    3.17
    n=6
    State peers
    3.08

    Nurse hours / resident / day

    This home
    3.51
    County peers
    4.35
    n=6
    State peers
    4.25
    n=312

    Weekend nurse hours / resident / day

    This home
    3.18
    County peers
    3.72
    n=6
    State peers
    3.75
    n=312

    Nursing staff turnover (%)

    This home
    47.10
    County peers
    49.32
    n=6
    State peers
    46.66
    n=314

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 9.4% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 47.1% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    24
    Health citations
    32
    Resident measures
    17
    Ownership records
    40
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.51121
    Reported RN Staffing Hours per Resident per Day
    1.08614
    Reported LPN Staffing Hours per Resident per Day
    0.42471
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.00036
    Total number of nurse staff hours per resident per day on the weekend
    3.17960
    Registered Nurse hours per resident per day on the weekend
    0.65935
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02939
    Total nursing staff turnover
    47.1
    Registered Nurse turnover
    42.9
    Number of administrators who have left the nursing home
    0
    Chain Name
    NORTH SHORE HEALTHCARE
    Number of Facilities in Chain
    57
    Chain Average Overall 5-star Rating
    2.8
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    WI
    Urban
    N
    Chain ID
    377
    Latitude
    42.5793
    Location
    146 CLOVER ST,WILLIAMS BAY,WI,53191
    ZIP Code
    53191
    City/Town
    WILLIAMS BAY
    Longitude
    -88.545
    QM Rating
    3
    Abuse Icon
    N
    Chain Name
    NORTH SHORE HEALTHCARE
    County/Parish
    Walworth
    Provider Name
    WILLIAMS BAY HEALTH SERVICES
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    146 CLOVER ST
    Telephone Number
    2622456400
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    NSH WILLIAMS BAY LLC
    Long-Stay QM Rating
    3
    High Performing Icon
    N
    Short-Stay QM Rating
    3
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.41322
    Chain Average QM Rating
    2.8
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    50
    Provider SSA County Code
    630
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    42.9
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.00210
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    47.1
    Chain Average Staffing Rating
    3.5
    Number of Facilities in Chain
    57
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    525346
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    247
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    199.250
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    33.3
    Chain Average Overall 5-star Rating
    2.8
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    56
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.9
    Rating Cycle 1 Health Deficiency Score
    247
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    56
    Rating Cycle 1 Standard Survey Health Date
    2026-06-03
    Rating Cycle 2 Standard Health Survey Date
    2025-03-27
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    1.07535
    Case-Mix RN Staffing Hours per Resident per Day
    0.69309
    Reported RN Staffing Hours per Resident per Day
    1.08614
    Adjusted LPN Staffing Hours per Resident per Day
    0.42050
    Case-Mix LPN Staffing Hours per Resident per Day
    0.86367
    Reported LPN Staffing Hours per Resident per Day
    0.42471
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    28
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    4
    Rating Cycle 1 Number of Standard Health Deficiencies
    27
    Rating Cycle 2 Number of Standard Health Deficiencies
    4
    Reported Licensed Staffing Hours per Resident per Day
    1.51085
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    4
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.98050
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.35229
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.00036
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.47635
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.90905
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    3.51121
    Registered Nurse hours per resident per day on the weekend
    0.65935
    Date First Approved to Provide Medicare and Medicaid Services
    1984-01-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02939
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.14803
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.44025
    Total number of nurse staff hours per resident per day on the weekend
    3.17960

    COMMUNITY EXPERIENCE

    Reviews of WILLIAMS BAY HEALTH SERVICES

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

    Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.

    Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.

    Apply for work at this facility

    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026