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    Nursing home · WILLARD, MO

    WILLARD CARE CENTER

    400 WEST WALNUT LANE, WILLARD, MO 65781

    CMS certification number: 265455 · Updated October 1, 2026

    CMS overall rating

    2 / 5

    Certified beds

    66

    Residents / day

    54.6

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Greene
    Certified beds
    66
    Average residents per day
    54.6
    First certified
    June 6, 1991

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    3 / 5
    Staffing
    2 / 5
    Quality measures
    1 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Greene, Missouri. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    3.15
    n=20
    State peers
    2.62

    Nurse hours / resident / day

    This home
    2.95
    County peers
    3.63
    n=20
    State peers
    3.40
    n=475

    Weekend nurse hours / resident / day

    This home
    2.34
    County peers
    3.12
    n=20
    State peers
    2.96
    n=475

    Nursing staff turnover (%)

    This home
    69.80
    County peers
    53.73
    n=20
    State peers
    56.91
    n=425

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 20.7% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 69.8% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    4
    Health citations
    33
    Resident measures
    17
    Ownership records
    4
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    2.94678
    Reported RN Staffing Hours per Resident per Day
    0.51975
    Reported LPN Staffing Hours per Resident per Day
    0.21047
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.21657
    Total number of nurse staff hours per resident per day on the weekend
    2.33729
    Registered Nurse hours per resident per day on the weekend
    0.42994
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00257
    Total nursing staff turnover
    69.8
    Registered Nurse turnover
    33.3
    Number of administrators who have left the nursing home
    0
    Chain Name
    JAMES & JUDY LINCOLN
    Number of Facilities in Chain
    55
    Chain Average Overall 5-star Rating
    2.6
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    MO
    Urban
    Y
    Chain ID
    290
    Latitude
    37.301
    Location
    400 WEST WALNUT LANE,WILLARD,MO,65781
    ZIP Code
    65781
    City/Town
    WILLARD
    Longitude
    -93.44
    QM Rating
    1
    Abuse Icon
    N
    Chain Name
    JAMES & JUDY LINCOLN
    County/Parish
    Greene
    Provider Name
    WILLARD CARE CENTER
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    2
    Provider Address
    400 WEST WALNUT LANE
    Telephone Number
    4177423593
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    N & R OF WILLARD LLC
    Long-Stay QM Rating
    2
    High Performing Icon
    N
    Short-Stay QM Rating
    1
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.24574
    Chain Average QM Rating
    2.7
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    3
    Number of Certified Beds
    66
    Provider SSA County Code
    380
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    33.3
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.88335
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    69.8
    Chain Average Staffing Rating
    2.3
    Number of Facilities in Chain
    55
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    265455
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    88
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    78.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    54.6
    Chain Average Overall 5-star Rating
    2.6
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    48
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.7
    Rating Cycle 1 Health Deficiency Score
    88
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    48
    Rating Cycle 1 Standard Survey Health Date
    2026-04-10
    Rating Cycle 2 Standard Health Survey Date
    2024-05-21
    Rating Cycle 2/3 Number of Health Revisits
    0
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.58377
    Case-Mix RN Staffing Hours per Resident per Day
    0.61096
    Reported RN Staffing Hours per Resident per Day
    0.51975
    Adjusted LPN Staffing Hours per Resident per Day
    0.23639
    Case-Mix LPN Staffing Hours per Resident per Day
    0.76132
    Reported LPN Staffing Hours per Resident per Day
    0.21047
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    15
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    10
    Rating Cycle 1 Number of Standard Health Deficiencies
    13
    Rating Cycle 2 Number of Standard Health Deficiencies
    0
    Reported Licensed Staffing Hours per Resident per Day
    0.73021
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    2
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.48959
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.07353
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.21657
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.30975
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.44581
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    10
    Reported Total Nurse Staffing Hours per Resident per Day
    2.94678
    Registered Nurse hours per resident per day on the weekend
    0.42994
    Date First Approved to Provide Medicare and Medicaid Services
    1991-06-06
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00257
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.62518
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.03256
    Total number of nurse staff hours per resident per day on the weekend
    2.33729

    COMMUNITY EXPERIENCE

    Reviews of WILLARD CARE CENTER

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

    Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.

    Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026