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    Nursing home · NORTH WILKESBORO, NC

    WILKES REGIONAL MEDICAL CTR SN

    1370 WEST D STREET, NORTH WILKESBORO, NC 28659

    CMS certification number: 345386 · Updated October 1, 2026

    Request care assistance3366518100Directions

    At a glance

    Official CMS profile

    CMS overall rating

    4 / 5

    Certified beds

    10

    Residents / day

    7

    Ownership

    Non profit - Other

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Non profit - Other
    County
    Wilkes
    Certified beds
    10
    Average residents per day
    7
    First certified
    July 9, 1991

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    3 / 5
    Staffing
    5 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Wilkes, North Carolina. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    1.67
    n=3
    State peers
    3.01

    Nurse hours / resident / day

    This home
    7.89
    County peers
    3.20
    n=2
    State peers
    3.86
    n=404

    Weekend nurse hours / resident / day

    This home
    6.43
    County peers
    2.81
    n=2
    State peers
    3.39
    n=404

    Nursing staff turnover (%)

    This home
    25.00
    County peers
    31.93
    n=3
    State peers
    48.74
    n=394

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 18.5% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 25.0% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    3
    Health citations
    15
    Resident measures
    17
    Ownership records
    20
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    7.89273
    Reported RN Staffing Hours per Resident per Day
    4.00853
    Reported LPN Staffing Hours per Resident per Day
    0.68167
    Reported Nurse Aide Staffing Hours per Resident per Day
    3.20253
    Total number of nurse staff hours per resident per day on the weekend
    6.43077
    Registered Nurse hours per resident per day on the weekend
    2.65879
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.84202
    Total nursing staff turnover
    25.0
    Registered Nurse turnover
    16.7
    Number of administrators who have left the nursing home
    Not reported
    Chain Name
    ATRIUM HEALTH
    Number of Facilities in Chain
    6
    Chain Average Overall 5-star Rating
    4.0
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    None
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NC
    Urban
    N
    Chain ID
    55
    Latitude
    36.1583
    Location
    1370 WEST D STREET,NORTH WILKESBORO,NC,28659
    ZIP Code
    28659
    City/Town
    NORTH WILKESBORO
    Longitude
    -81.158
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    ATRIUM HEALTH
    County/Parish
    Wilkes
    Provider Name
    WILKES REGIONAL MEDICAL CTR SN
    Provider Type
    Medicare and Medicaid
    Overall Rating
    4
    Ownership Type
    Non profit - Other
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    5
    Provider Address
    1370 WEST D STREET
    Telephone Number
    3366518100
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    WRMC HOSPITAL OPERATING CORPORATION
    Long-Stay QM Rating
    Not reported
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.49707
    Chain Average QM Rating
    3.8
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    3
    Number of Certified Beds
    10
    Provider SSA County Code
    960
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    16.7
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    2
    Nursing Case-Mix Index Ratio
    1.06156
    Provider Resides in Hospital
    Y
    Total nursing staff turnover
    25.0
    Chain Average Staffing Rating
    2.8
    Number of Facilities in Chain
    6
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    345386
    Administrator turnover footnote
    26
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    4
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    21.000
    With a Resident and Family Council
    None
    Average Number of Residents per Day
    7.0
    Chain Average Overall 5-star Rating
    4.0
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    72
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    3.3
    Rating Cycle 1 Health Deficiency Score
    4
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    72
    Rating Cycle 1 Standard Survey Health Date
    2026-07-16
    Rating Cycle 2 Standard Health Survey Date
    2025-04-23
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    3.74643
    Case-Mix RN Staffing Hours per Resident per Day
    0.73422
    Reported RN Staffing Hours per Resident per Day
    4.00853
    Adjusted LPN Staffing Hours per Resident per Day
    0.63710
    Case-Mix LPN Staffing Hours per Resident per Day
    0.91492
    Reported LPN Staffing Hours per Resident per Day
    0.68167
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    1
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    11
    Rating Cycle 1 Number of Standard Health Deficiencies
    1
    Rating Cycle 2 Number of Standard Health Deficiencies
    11
    Reported Licensed Staffing Hours per Resident per Day
    4.69021
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.99313
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.49186
    Number of administrators who have left the nursing home
    Not reported
    Reported Nurse Aide Staffing Hours per Resident per Day
    3.20253
    Adjusted Total Nurse Staffing Hours per Resident per Day
    7.37667
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.14100
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    7.89273
    Registered Nurse hours per resident per day on the weekend
    2.65879
    Date First Approved to Provide Medicare and Medicaid Services
    1991-07-09
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.84202
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    6.01029
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.64438
    Total number of nurse staff hours per resident per day on the weekend
    6.43077

    COMMUNITY EXPERIENCE

    Reviews of WILKES REGIONAL MEDICAL CTR SN

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026