At a glance
Official CMS profileCMS overall rating
4 / 5
Certified beds
126
Residents / day
120
Ownership
For profit - Corporation
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Corporation
- County
- Sacramento
- Certified beds
- 126
- Average residents per day
- 120
- First certified
- October 17, 1973
CMS quality ratings
- Overall
- 4 / 5
- Health inspections
- 3 / 5
- Staffing
- 3 / 5
- Quality measures
- 5 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Sacramento, California. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 4.00 | 3.33 (n=36) | 3.21 |
| Nurse hours / resident / day | 3.97 | 4.38 (n=35) | 4.54 (n=1138) |
| Weekend nurse hours / resident / day | 3.73 | 3.95 (n=35) | 4.10 (n=1138) |
| Nursing staff turnover (%) | 31.80 | 34.24 (n=33) | 36.56 (n=1011) |
CMS overall rating / 5
- This home
- 4.00
- County peers
- 3.33
- n=36
- State peers
- 3.21
Nurse hours / resident / day
- This home
- 3.97
- County peers
- 4.38
- n=35
- State peers
- 4.54
- n=1138
Weekend nurse hours / resident / day
- This home
- 3.73
- County peers
- 3.95
- n=35
- State peers
- 4.10
- n=1138
Nursing staff turnover (%)
- This home
- 31.80
- County peers
- 34.24
- n=33
- State peers
- 36.56
- n=1011
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 5.9% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 31.8% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 33
- Health citations
- 66
- Resident measures
- 17
- Ownership records
- 8
- Penalties
- 0
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.96668
- Reported RN Staffing Hours per Resident per Day
- 0.47515
- Reported LPN Staffing Hours per Resident per Day
- 1.05893
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.43261
- Total number of nurse staff hours per resident per day on the weekend
- 3.73247
- Registered Nurse hours per resident per day on the weekend
- 0.41000
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.06338
- Total nursing staff turnover
- 31.8
- Registered Nurse turnover
- 46.7
- Number of administrators who have left the nursing home
- 0
- Chain Name
- PACS GROUP
- Number of Facilities in Chain
- 277
- Chain Average Overall 5-star Rating
- 3.0
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- CA
- Urban
- Y
- Chain ID
- 690
- Latitude
- 38.629
- Location
- 3529 Walnut Avenue,Carmichael,CA,95608
- ZIP Code
- 95608
- City/Town
- Carmichael
- Longitude
- -121.35
- QM Rating
- 5
- Abuse Icon
- N
- Chain Name
- PACS GROUP
- County/Parish
- Sacramento
- Provider Name
- Whitney Oaks Care Center
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 4
- Ownership Type
- For profit - Corporation
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 3
- Provider Address
- 3529 Walnut Avenue
- Telephone Number
- 9164888601
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- QUEEN ANN'S LACE HOLDINGS, LLC
- Long-Stay QM Rating
- 5
- High Performing Icon
- N
- Short-Stay QM Rating
- 4
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.43617
- Chain Average QM Rating
- 4.5
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 3
- Number of Certified Beds
- 126
- Provider SSA County Code
- 440
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 46.7
- Total Number of Penalties
- 0
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 1.01837
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 31.8
- Chain Average Staffing Rating
- 2.5
- Number of Facilities in Chain
- 277
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 056410
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 40
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 72.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 120.0
- Chain Average Overall 5-star Rating
- 3.0
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 168
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 2.5
- Rating Cycle 1 Health Deficiency Score
- 40
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 168
- Rating Cycle 1 Standard Survey Health Date
- 2026-09-02
- Rating Cycle 2 Standard Health Survey Date
- 2025-05-23
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.46291
- Case-Mix RN Staffing Hours per Resident per Day
- 0.70435
- Reported RN Staffing Hours per Resident per Day
- 0.47515
- Adjusted LPN Staffing Hours per Resident per Day
- 1.03166
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.87770
- Reported LPN Staffing Hours per Resident per Day
- 1.05893
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 8
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 30
- Rating Cycle 1 Number of Standard Health Deficiencies
- 3
- Rating Cycle 2 Number of Standard Health Deficiencies
- 15
- Reported Licensed Staffing Hours per Resident per Day
- 1.53407
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 5
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.36997
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.39049
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.43261
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 3.86454
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.97253
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 15
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.96668
- Registered Nurse hours per resident per day on the weekend
- 0.41000
- Date First Approved to Provide Medicare and Medicaid Services
- 1973-10-17
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.06338
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 3.63636
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.49611
- Total number of nurse staff hours per resident per day on the weekend
- 3.73247
COMMUNITY EXPERIENCE
Reviews of Whitney Oaks Care Center
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026