At a glance
Official CMS profileCMS overall rating
2 / 5
Certified beds
95
Residents / day
43.3
Ownership
For profit - Corporation
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Corporation
- County
- Grayson
- Certified beds
- 95
- Average residents per day
- 43.3
- First certified
- December 12, 2000
CMS quality ratings
- Overall
- 2 / 5
- Health inspections
- 3 / 5
- Staffing
- 1 / 5
- Quality measures
- 2 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Grayson, Texas. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 2.00 | 2.10 (n=10) | 2.76 |
| Nurse hours / resident / day | 2.96 | 3.28 (n=10) | 3.42 (n=1151) |
| Weekend nurse hours / resident / day | 2.58 | 2.86 (n=10) | 2.99 (n=1151) |
| Nursing staff turnover (%) | 67.30 | 63.21 (n=10) | 50.79 (n=1095) |
CMS overall rating / 5
- This home
- 2.00
- County peers
- 2.10
- n=10
- State peers
- 2.76
Nurse hours / resident / day
- This home
- 2.96
- County peers
- 3.28
- n=10
- State peers
- 3.42
- n=1151
Weekend nurse hours / resident / day
- This home
- 2.58
- County peers
- 2.86
- n=10
- State peers
- 2.99
- n=1151
Nursing staff turnover (%)
- This home
- 67.30
- County peers
- 63.21
- n=10
- State peers
- 50.79
- n=1095
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 12.8% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 67.3% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 12
- Health citations
- 21
- Resident measures
- 17
- Ownership records
- 21
- Penalties
- 2
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 2.95813
- Reported RN Staffing Hours per Resident per Day
- 0.58933
- Reported LPN Staffing Hours per Resident per Day
- 0.70510
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.66370
- Total number of nurse staff hours per resident per day on the weekend
- 2.58082
- Registered Nurse hours per resident per day on the weekend
- 0.43101
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.01400
- Total nursing staff turnover
- 67.3
- Registered Nurse turnover
- 75.0
- Number of administrators who have left the nursing home
- 0
- Chain Name
- CREATIVE SOLUTIONS IN HEALTHCARE
- Number of Facilities in Chain
- 150
- Chain Average Overall 5-star Rating
- 2.3
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- TX
- Urban
- Y
- Chain ID
- 169
- Latitude
- 33.649
- Location
- 1204 Sherman Dr,Whitesboro,TX,76273
- ZIP Code
- 76273
- City/Town
- Whitesboro
- Longitude
- -96.89
- QM Rating
- 2
- Abuse Icon
- N
- Chain Name
- CREATIVE SOLUTIONS IN HEALTHCARE
- County/Parish
- Grayson
- Provider Name
- Whitesboro Health and Rehabilitation Center
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 2
- Ownership Type
- For profit - Corporation
- Number of Fines
- 2
- Processing Date
- 2026-10-01
- Staffing Rating
- 1
- Provider Address
- 1204 Sherman Dr
- Telephone Number
- 9035647900
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- WEST WHARTON COUNTY HOSPITAL DISTRICT
- Long-Stay QM Rating
- 4
- High Performing Icon
- N
- Short-Stay QM Rating
- 1
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.61622
- Chain Average QM Rating
- 3.4
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 3
- Number of Certified Beds
- 95
- Provider SSA County Code
- 564
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 75.0
- Total Number of Penalties
- 2
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 1.14605
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 67.3
- Chain Average Staffing Rating
- 1.4
- Number of Facilities in Chain
- 150
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 675856
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 30253.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 52
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 69.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 43.3
- Chain Average Overall 5-star Rating
- 2.3
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 120
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 2.7
- Rating Cycle 1 Health Deficiency Score
- 52
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 120
- Rating Cycle 1 Standard Survey Health Date
- 2026-07-17
- Rating Cycle 2 Standard Health Survey Date
- 2025-05-15
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.51019
- Case-Mix RN Staffing Hours per Resident per Day
- 0.79265
- Reported RN Staffing Hours per Resident per Day
- 0.58933
- Adjusted LPN Staffing Hours per Resident per Day
- 0.61041
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.98774
- Reported LPN Staffing Hours per Resident per Day
- 0.70510
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 8
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 13
- Rating Cycle 1 Number of Standard Health Deficiencies
- 6
- Rating Cycle 2 Number of Standard Health Deficiencies
- 4
- Reported Licensed Staffing Hours per Resident per Day
- 1.29443
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 2
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 1.44029
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.69019
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.66370
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 2.56089
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 4.47059
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 9
- Reported Total Nurse Staffing Hours per Resident per Day
- 2.95813
- Registered Nurse hours per resident per day on the weekend
- 0.43101
- Date First Approved to Provide Medicare and Medicaid Services
- 2000-12-12
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.01400
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 2.23424
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.93444
- Total number of nurse staff hours per resident per day on the weekend
- 2.58082
COMMUNITY EXPERIENCE
Reviews of Whitesboro Health and Rehabilitation Center
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026