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    Nursing home · Kings Mountain, NC

    White Oak Manor-Kings Mountain

    716 Sipes Street, Kings Mountain, NC 28086

    CMS certification number: 345151 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance7047398132Directions

    At a glance

    Official CMS profile

    CMS overall rating

    2 / 5

    Certified beds

    154

    Residents / day

    137.2

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Cleveland
    Certified beds
    154
    Average residents per day
    137.2
    First certified
    February 27, 1976

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    2 / 5
    Staffing
    3 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Cleveland, North Carolina. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    2.67
    n=3
    State peers
    3.01

    Nurse hours / resident / day

    This home
    4.08
    County peers
    3.51
    n=3
    State peers
    3.87
    n=404

    Weekend nurse hours / resident / day

    This home
    3.63
    County peers
    2.92
    n=3
    State peers
    3.39
    n=404

    Nursing staff turnover (%)

    This home
    46.50
    County peers
    51.70
    n=3
    State peers
    48.69
    n=394

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 11.0% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 46.5% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    16
    Health citations
    13
    Resident measures
    17
    Ownership records
    1
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.07900
    Reported RN Staffing Hours per Resident per Day
    0.31829
    Reported LPN Staffing Hours per Resident per Day
    0.91787
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.84284
    Total number of nurse staff hours per resident per day on the weekend
    3.62873
    Registered Nurse hours per resident per day on the weekend
    0.10103
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.03897
    Total nursing staff turnover
    46.5
    Registered Nurse turnover
    46.7
    Number of administrators who have left the nursing home
    0
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NC
    Urban
    N
    Chain ID
    Not reported
    Latitude
    35.2428
    Location
    716 Sipes Street,Kings Mountain,NC,28086
    ZIP Code
    28086
    City/Town
    Kings Mountain
    Longitude
    -81.356
    QM Rating
    3
    Abuse Icon
    Y
    Chain Name
    Not reported
    County/Parish
    Cleveland
    Provider Name
    White Oak Manor-Kings Mountain
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    For profit - Corporation
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    716 Sipes Street
    Telephone Number
    7047398132
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    Legal Business Name Not Available
    Long-Stay QM Rating
    2
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.30320
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    154
    Provider SSA County Code
    220
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    46.7
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.92409
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    46.5
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    345151
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    53811.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    119
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    92.250
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    137.2
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    12
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    119
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    12
    Rating Cycle 1 Standard Survey Health Date
    2025-08-12
    Rating Cycle 2 Standard Health Survey Date
    2024-05-02
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.34173
    Case-Mix RN Staffing Hours per Resident per Day
    0.63914
    Reported RN Staffing Hours per Resident per Day
    0.31829
    Adjusted LPN Staffing Hours per Resident per Day
    0.98548
    Case-Mix LPN Staffing Hours per Resident per Day
    0.79644
    Reported LPN Staffing Hours per Resident per Day
    0.91787
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    9
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    3
    Rating Cycle 1 Number of Standard Health Deficiencies
    9
    Rating Cycle 2 Number of Standard Health Deficiencies
    3
    Reported Licensed Staffing Hours per Resident per Day
    1.23616
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    3
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    3.05222
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.16917
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.84284
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.37943
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.60474
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    4.07900
    Registered Nurse hours per resident per day on the weekend
    0.10103
    Date First Approved to Provide Medicare and Medicaid Services
    1976-02-27
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.03897
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.89599
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.17243
    Total number of nurse staff hours per resident per day on the weekend
    3.62873

    COMMUNITY EXPERIENCE

    Reviews of White Oak Manor-Kings Mountain

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026