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    Nursing home · CHARLESTON, SC

    White Oak Manor - Charleston

    9285 MEDICAL PLAZA DR, CHARLESTON, SC 29406

    CMS certification number: 425128 · Updated October 1, 2026

    Request care assistance8437978282Directions

    At a glance

    Official CMS profile

    CMS overall rating

    4 / 5

    Certified beds

    176

    Residents / day

    158.4

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Charleston
    Certified beds
    176
    Average residents per day
    158.4
    First certified
    May 21, 1979

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    4 / 5
    Staffing
    4 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Charleston, South Carolina. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    3.10
    n=10
    State peers
    3.08

    Nurse hours / resident / day

    This home
    3.94
    County peers
    4.02
    n=10
    State peers
    3.87
    n=185

    Weekend nurse hours / resident / day

    This home
    3.48
    County peers
    3.59
    n=10
    State peers
    3.35
    n=185

    Nursing staff turnover (%)

    This home
    37.70
    County peers
    45.25
    n=8
    State peers
    46.05
    n=175

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 11.7% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 37.7% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    3
    Health citations
    6
    Resident measures
    17
    Ownership records
    41
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.93983
    Reported RN Staffing Hours per Resident per Day
    0.38539
    Reported LPN Staffing Hours per Resident per Day
    1.15539
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.39906
    Total number of nurse staff hours per resident per day on the weekend
    3.47762
    Registered Nurse hours per resident per day on the weekend
    0.12561
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.06773
    Total nursing staff turnover
    37.7
    Registered Nurse turnover
    26.7
    Number of administrators who have left the nursing home
    0
    Chain Name
    NATIONAL HEALTHCARE CORPORATION
    Number of Facilities in Chain
    72
    Chain Average Overall 5-star Rating
    4.1
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    SC
    Urban
    Y
    Chain ID
    364
    Latitude
    32.9748
    Location
    9285 MEDICAL PLAZA DR,CHARLESTON,SC,29406
    ZIP Code
    29406
    City/Town
    CHARLESTON
    Longitude
    -80.073
    QM Rating
    3
    Abuse Icon
    N
    Chain Name
    NATIONAL HEALTHCARE CORPORATION
    County/Parish
    Charleston
    Provider Name
    White Oak Manor - Charleston
    Provider Type
    Medicare and Medicaid
    Overall Rating
    4
    Ownership Type
    For profit - Corporation
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    9285 MEDICAL PLAZA DR
    Telephone Number
    8437978282
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    NHC HEALTHCARE/CHARLESTON WO LLC
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    2
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.31645
    Chain Average QM Rating
    4.5
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    4
    Number of Certified Beds
    176
    Provider SSA County Code
    090
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    26.7
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.93348
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    37.7
    Chain Average Staffing Rating
    3.5
    Number of Facilities in Chain
    72
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    425128
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    8788.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    4
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    8.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    158.4
    Chain Average Overall 5-star Rating
    4.1
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    20
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    3.5
    Rating Cycle 1 Health Deficiency Score
    4
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    20
    Rating Cycle 1 Standard Survey Health Date
    2025-08-20
    Rating Cycle 2 Standard Health Survey Date
    2024-07-11
    Rating Cycle 2/3 Number of Health Revisits
    0
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.40961
    Case-Mix RN Staffing Hours per Resident per Day
    0.64563
    Reported RN Staffing Hours per Resident per Day
    0.38539
    Adjusted LPN Staffing Hours per Resident per Day
    1.22800
    Case-Mix LPN Staffing Hours per Resident per Day
    0.80453
    Reported LPN Staffing Hours per Resident per Day
    1.15539
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    1
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    1
    Rating Cycle 1 Number of Standard Health Deficiencies
    1
    Rating Cycle 2 Number of Standard Health Deficiencies
    0
    Reported Licensed Staffing Hours per Resident per Day
    1.54078
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.54984
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.19122
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.39906
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.18745
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.64138
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    1
    Reported Total Nurse Staffing Hours per Resident per Day
    3.93983
    Registered Nurse hours per resident per day on the weekend
    0.12561
    Date First Approved to Provide Medicare and Medicaid Services
    1979-05-21
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.06773
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.69618
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.20468
    Total number of nurse staff hours per resident per day on the weekend
    3.47762

    COMMUNITY EXPERIENCE

    Reviews of White Oak Manor - Charleston

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026