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    Nursing home · BLUEFIELD, VA

    WESTWOOD CENTER

    20 WESTWOOD MEDICAL PARK, BLUEFIELD, VA 24605

    CMS certification number: 495200 · Updated October 1, 2026

    Request care assistance2763225439Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    60

    Residents / day

    55.9

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Tazewell
    Certified beds
    60
    Average residents per day
    55.9
    First certified
    September 7, 1989

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    1 / 5
    Quality measures
    1 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Tazewell, Virginia. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    3.00
    n=2
    State peers
    3.07

    Nurse hours / resident / day

    This home
    3.60
    County peers
    5.80
    n=2
    State peers
    3.88
    n=282

    Weekend nurse hours / resident / day

    This home
    3.01
    County peers
    5.37
    n=2
    State peers
    3.35
    n=282

    Nursing staff turnover (%)

    This home
    53.10
    County peers
    36.80
    n=1
    State peers
    47.51
    n=279

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 16.4% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 53.1% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    14
    Health citations
    46
    Resident measures
    17
    Ownership records
    18
    Penalties
    3
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.60243
    Reported RN Staffing Hours per Resident per Day
    0.56321
    Reported LPN Staffing Hours per Resident per Day
    1.11198
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.92723
    Total number of nurse staff hours per resident per day on the weekend
    3.01238
    Registered Nurse hours per resident per day on the weekend
    0.16818
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.01440
    Total nursing staff turnover
    53.1
    Registered Nurse turnover
    77.8
    Number of administrators who have left the nursing home
    2
    Chain Name
    GENESIS HEALTHCARE
    Number of Facilities in Chain
    183
    Chain Average Overall 5-star Rating
    2.4
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    VA
    Urban
    N
    Chain ID
    237
    Latitude
    37.2416
    Location
    20 WESTWOOD MEDICAL PARK,BLUEFIELD,VA,24605
    ZIP Code
    24605
    City/Town
    BLUEFIELD
    Longitude
    -81.243
    QM Rating
    1
    Abuse Icon
    N
    Chain Name
    GENESIS HEALTHCARE
    County/Parish
    Tazewell
    Provider Name
    WESTWOOD CENTER
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Corporation
    Number of Fines
    3
    Processing Date
    2026-10-01
    Staffing Rating
    1
    Provider Address
    20 WESTWOOD MEDICAL PARK
    Telephone Number
    2763225439
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    WESTWOOD MEDICAL PARK OPERATIONS LLC
    Long-Stay QM Rating
    2
    High Performing Icon
    N
    Short-Stay QM Rating
    1
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.61691
    Chain Average QM Rating
    3.6
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    60
    Provider SSA County Code
    920
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    77.8
    Total Number of Penalties
    3
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.14654
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    53.1
    Chain Average Staffing Rating
    2.6
    Number of Facilities in Chain
    183
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    495200
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    159612.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    304
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    324.500
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    55.9
    Chain Average Overall 5-star Rating
    2.4
    Rating Cycle 1 Health Revisit Score
    125
    Rating Cycle 2/3 Total Health Score
    386
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    129
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.3
    Rating Cycle 1 Health Deficiency Score
    179
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    3
    Rating Cycle 2/3 Health Deficiency Score
    257
    Rating Cycle 1 Standard Survey Health Date
    2024-08-21
    Rating Cycle 2 Standard Health Survey Date
    2023-03-20
    Rating Cycle 2/3 Number of Health Revisits
    2
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.48738
    Case-Mix RN Staffing Hours per Resident per Day
    0.79299
    Reported RN Staffing Hours per Resident per Day
    0.56321
    Adjusted LPN Staffing Hours per Resident per Day
    0.96225
    Case-Mix LPN Staffing Hours per Resident per Day
    0.98816
    Reported LPN Staffing Hours per Resident per Day
    1.11198
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    18
    Most Recent Health Inspection More Than 2 Years Ago
    Y
    Rating Cycle 2/3 Total Number of Health Deficiencies
    21
    Rating Cycle 1 Number of Standard Health Deficiencies
    18
    Rating Cycle 2 Number of Standard Health Deficiencies
    19
    Reported Licensed Staffing Hours per Resident per Day
    1.67520
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    2
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.66773
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.69133
    Number of administrators who have left the nursing home
    2
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.92723
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.11735
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.47248
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    2
    Reported Total Nurse Staffing Hours per Resident per Day
    3.60243
    Registered Nurse hours per resident per day on the weekend
    0.16818
    Date First Approved to Provide Medicare and Medicaid Services
    1989-09-07
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.01440
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.60675
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.93610
    Total number of nurse staff hours per resident per day on the weekend
    3.01238

    COMMUNITY EXPERIENCE

    Reviews of WESTWOOD CENTER

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026