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    Nursing home · SAN ANTONIO, TX

    WESTOVER HILLS REHABILITATION AND HEALTHCARE

    9922 STATE HWY. 151, SAN ANTONIO, TX 78251

    CMS certification number: 676281 · Updated October 1, 2026

    Request care assistance2105462273Directions

    At a glance

    Official CMS profile

    CMS overall rating

    4 / 5

    Certified beds

    124

    Residents / day

    109

    Ownership

    Government - Hospital district

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Government - Hospital district
    County
    Bexar
    Certified beds
    124
    Average residents per day
    109
    First certified
    May 4, 2011

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    3 / 5
    Staffing
    4 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Bexar, Texas. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    2.46
    n=61
    State peers
    2.75

    Nurse hours / resident / day

    This home
    3.72
    County peers
    3.44
    n=60
    State peers
    3.42
    n=1151

    Weekend nurse hours / resident / day

    This home
    3.11
    County peers
    2.97
    n=60
    State peers
    2.99
    n=1151

    Nursing staff turnover (%)

    This home
    29.90
    County peers
    48.08
    n=58
    State peers
    50.82
    n=1095

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 16.5% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 29.9% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    3
    Health citations
    29
    Resident measures
    17
    Ownership records
    15
    Penalties
    3
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.71975
    Reported RN Staffing Hours per Resident per Day
    0.77590
    Reported LPN Staffing Hours per Resident per Day
    0.78379
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.16005
    Total number of nurse staff hours per resident per day on the weekend
    3.10715
    Registered Nurse hours per resident per day on the weekend
    0.79051
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.20792
    Total nursing staff turnover
    29.9
    Registered Nurse turnover
    8.3
    Number of administrators who have left the nursing home
    0
    Chain Name
    THE ENSIGN GROUP
    Number of Facilities in Chain
    347
    Chain Average Overall 5-star Rating
    3.3
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    TX
    Urban
    Y
    Chain ID
    507
    Latitude
    29.4475
    Location
    9922 STATE HWY. 151,SAN ANTONIO,TX,78251
    ZIP Code
    78251
    City/Town
    SAN ANTONIO
    Longitude
    -98.68
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    THE ENSIGN GROUP
    County/Parish
    Bexar
    Provider Name
    WESTOVER HILLS REHABILITATION AND HEALTHCARE
    Provider Type
    Medicare and Medicaid
    Overall Rating
    4
    Ownership Type
    Government - Hospital district
    Number of Fines
    2
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    9922 STATE HWY. 151
    Telephone Number
    2105462273
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    GUADALUPE COUNTY HOSPITAL BOARD
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    5
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.37657
    Chain Average QM Rating
    4.4
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    3
    Number of Certified Beds
    124
    Provider SSA County Code
    130
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    1
    Registered Nurse turnover
    8.3
    Total Number of Penalties
    3
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.97612
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    29.9
    Chain Average Staffing Rating
    2.8
    Number of Facilities in Chain
    347
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    676281
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    20156.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    52
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    73.750
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    109.0
    Chain Average Overall 5-star Rating
    3.3
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    139
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.8
    Rating Cycle 1 Health Deficiency Score
    52
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    139
    Rating Cycle 1 Standard Survey Health Date
    2026-06-12
    Rating Cycle 2 Standard Health Survey Date
    2025-04-25
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.78865
    Case-Mix RN Staffing Hours per Resident per Day
    0.67512
    Reported RN Staffing Hours per Resident per Day
    0.77590
    Adjusted LPN Staffing Hours per Resident per Day
    0.79667
    Case-Mix LPN Staffing Hours per Resident per Day
    0.84128
    Reported LPN Staffing Hours per Resident per Day
    0.78379
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    10
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    10
    Rating Cycle 1 Number of Standard Health Deficiencies
    6
    Rating Cycle 2 Number of Standard Health Deficiencies
    1
    Reported Licensed Staffing Hours per Resident per Day
    1.55970
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    4
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.19554
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.29129
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.16005
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.78086
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.80769
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    9
    Reported Total Nurse Staffing Hours per Resident per Day
    3.71975
    Registered Nurse hours per resident per day on the weekend
    0.79051
    Date First Approved to Provide Medicare and Medicaid Services
    2011-05-04
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.20792
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.15820
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.35104
    Total number of nurse staff hours per resident per day on the weekend
    3.10715

    COMMUNITY EXPERIENCE

    Reviews of WESTOVER HILLS REHABILITATION AND HEALTHCARE

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026