At a glance
Official CMS profileCMS overall rating
4 / 5
Certified beds
75
Residents / day
57.9
Ownership
Non profit - Corporation
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- Non profit - Corporation
- County
- Kent
- Certified beds
- 75
- Average residents per day
- 57.9
- First certified
- February 11, 1987
CMS quality ratings
- Overall
- 4 / 5
- Health inspections
- 3 / 5
- Staffing
- 5 / 5
- Quality measures
- 2 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Kent, Delaware. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 4.00 | 3.17 (n=6) | 3.19 |
| Nurse hours / resident / day | 4.21 | 5.29 (n=6) | 4.49 (n=42) |
| Weekend nurse hours / resident / day | 3.89 | 4.51 (n=6) | 4.00 (n=42) |
| Nursing staff turnover (%) | 37.50 | 33.83 (n=6) | 40.52 (n=39) |
CMS overall rating / 5
- This home
- 4.00
- County peers
- 3.17
- n=6
- State peers
- 3.19
Nurse hours / resident / day
- This home
- 4.21
- County peers
- 5.29
- n=6
- State peers
- 4.49
- n=42
Weekend nurse hours / resident / day
- This home
- 3.89
- County peers
- 4.51
- n=6
- State peers
- 4.00
- n=42
Nursing staff turnover (%)
- This home
- 37.50
- County peers
- 33.83
- n=6
- State peers
- 40.52
- n=39
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 7.6% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 37.5% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 2
- Health citations
- 33
- Resident measures
- 17
- Ownership records
- 23
- Penalties
- 2
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 4.21388
- Reported RN Staffing Hours per Resident per Day
- 1.12104
- Reported LPN Staffing Hours per Resident per Day
- 0.96098
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.13186
- Total number of nurse staff hours per resident per day on the weekend
- 3.89243
- Registered Nurse hours per resident per day on the weekend
- 0.77011
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.09579
- Total nursing staff turnover
- 37.5
- Registered Nurse turnover
- 41.7
- Number of administrators who have left the nursing home
- 1
- Chain Name
- PRESBYTERIAN SENIOR LIVING
- Number of Facilities in Chain
- 11
- Chain Average Overall 5-star Rating
- 3.3
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- DE
- Urban
- Y
- Chain ID
- 415
- Latitude
- 39.1757
- Location
- 1175 MCKEE ROAD,DOVER,DE,19904
- ZIP Code
- 19904
- City/Town
- DOVER
- Longitude
- -75.553
- QM Rating
- 2
- Abuse Icon
- N
- Chain Name
- PRESBYTERIAN SENIOR LIVING
- County/Parish
- Kent
- Provider Name
- WESTMINSTER VILLAGE HEALTH
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 4
- Ownership Type
- Non profit - Corporation
- Number of Fines
- 2
- Processing Date
- 2026-10-01
- Staffing Rating
- 5
- Provider Address
- 1175 MCKEE ROAD
- Telephone Number
- 3027443527
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- PRESBYTERIAN HOMES INC.
- Long-Stay QM Rating
- 4
- High Performing Icon
- N
- Short-Stay QM Rating
- 1
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.28216
- Chain Average QM Rating
- 3.7
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 3
- Number of Certified Beds
- 75
- Provider SSA County Code
- 000
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 41.7
- Total Number of Penalties
- 2
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.90917
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 37.5
- Chain Average Staffing Rating
- 3.9
- Number of Facilities in Chain
- 11
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 085032
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 30494.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 84
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 85.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 57.9
- Chain Average Overall 5-star Rating
- 3.3
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 88
- Continuing Care Retirement Community
- Y
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 3.0
- Rating Cycle 1 Health Deficiency Score
- 84
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 88
- Rating Cycle 1 Standard Survey Health Date
- 2025-12-16
- Rating Cycle 2 Standard Health Survey Date
- 2024-10-31
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 1.22335
- Case-Mix RN Staffing Hours per Resident per Day
- 0.62882
- Reported RN Staffing Hours per Resident per Day
- 1.12104
- Adjusted LPN Staffing Hours per Resident per Day
- 1.04869
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.78358
- Reported LPN Staffing Hours per Resident per Day
- 0.96098
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 13
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 14
- Rating Cycle 1 Number of Standard Health Deficiencies
- 12
- Rating Cycle 2 Number of Standard Health Deficiencies
- 7
- Reported Licensed Staffing Hours per Resident per Day
- 2.08202
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 4
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.32644
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.13415
- Number of administrators who have left the nursing home
- 1
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.13186
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 4.59848
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.54655
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 7
- Reported Total Nurse Staffing Hours per Resident per Day
- 4.21388
- Registered Nurse hours per resident per day on the weekend
- 0.77011
- Date First Approved to Provide Medicare and Medicaid Services
- 1987-02-11
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.09579
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 4.24769
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.12122
- Total number of nurse staff hours per resident per day on the weekend
- 3.89243
COMMUNITY EXPERIENCE
Reviews of WESTMINSTER VILLAGE HEALTH
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026