At a glance
Official CMS profileCMS overall rating
3 / 5
Certified beds
110
Residents / day
103
Ownership
For profit - Limited Liability company
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Limited Liability company
- County
- Delaware
- Certified beds
- 110
- Average residents per day
- 103
- First certified
- February 1, 1972
CMS quality ratings
- Overall
- 3 / 5
- Health inspections
- 3 / 5
- Staffing
- 2 / 5
- Quality measures
- 4 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Delaware, Pennsylvania. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 3.00 | 3.44 (n=27) | 3.03 |
| Nurse hours / resident / day | 3.54 | 4.04 (n=26) | 3.90 (n=639) |
| Weekend nurse hours / resident / day | 3.27 | 3.69 (n=26) | 3.52 (n=639) |
| Nursing staff turnover (%) | 40.40 | 42.87 (n=24) | 44.59 (n=611) |
CMS overall rating / 5
- This home
- 3.00
- County peers
- 3.44
- n=27
- State peers
- 3.03
Nurse hours / resident / day
- This home
- 3.54
- County peers
- 4.04
- n=26
- State peers
- 3.90
- n=639
Weekend nurse hours / resident / day
- This home
- 3.27
- County peers
- 3.69
- n=26
- State peers
- 3.52
- n=639
Nursing staff turnover (%)
- This home
- 40.40
- County peers
- 42.87
- n=24
- State peers
- 44.59
- n=611
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 7.7% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 40.4% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 25
- Health citations
- 19
- Resident measures
- 17
- Ownership records
- 4
- Penalties
- 4
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.53674
- Reported RN Staffing Hours per Resident per Day
- 0.56032
- Reported LPN Staffing Hours per Resident per Day
- 0.99150
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.98492
- Total number of nurse staff hours per resident per day on the weekend
- 3.26561
- Registered Nurse hours per resident per day on the weekend
- 0.38436
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.06100
- Total nursing staff turnover
- 40.4
- Registered Nurse turnover
- 66.7
- Number of administrators who have left the nursing home
- 0
- Chain Name
- PRESTIGE HEALTHCARE ADMINISTRATIVE SERVICES
- Number of Facilities in Chain
- 15
- Chain Average Overall 5-star Rating
- 3.3
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- PA
- Urban
- Y
- Chain ID
- 418
- Latitude
- 39.9748
- Location
- 2050 OLD WEST CHESTER PIKE,HAVERTOWN,PA,19083
- ZIP Code
- 19083
- City/Town
- HAVERTOWN
- Longitude
- -75.309
- QM Rating
- 4
- Abuse Icon
- N
- Chain Name
- PRESTIGE HEALTHCARE ADMINISTRATIVE SERVICES
- County/Parish
- Delaware
- Provider Name
- WESTGATE HILLS REHABILITATION AND NURSING CTR
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 3
- Ownership Type
- For profit - Limited Liability company
- Number of Fines
- 3
- Processing Date
- 2026-10-01
- Staffing Rating
- 2
- Provider Address
- 2050 OLD WEST CHESTER PIKE
- Telephone Number
- 6104498600
- Geocoding Footnote
- 22
- QM Rating Footnote
- Not reported
- Legal Business Name
- PLATINUM HEALTH AT WESTGATE LLC
- Long-Stay QM Rating
- 5
- High Performing Icon
- N
- Short-Stay QM Rating
- 4
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.51652
- Chain Average QM Rating
- 4.3
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 3
- Number of Certified Beds
- 110
- Provider SSA County Code
- 290
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 1
- Registered Nurse turnover
- 66.7
- Total Number of Penalties
- 4
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 1.07535
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 40.4
- Chain Average Staffing Rating
- 3.0
- Number of Facilities in Chain
- 15
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 395173
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 49590.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 48
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 39.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 103.0
- Chain Average Overall 5-star Rating
- 3.3
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 12
- Continuing Care Retirement Community
- Y
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 2.9
- Rating Cycle 1 Health Deficiency Score
- 48
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 12
- Rating Cycle 1 Standard Survey Health Date
- 2026-01-14
- Rating Cycle 2 Standard Health Survey Date
- 2024-11-07
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.51696
- Case-Mix RN Staffing Hours per Resident per Day
- 0.74376
- Reported RN Staffing Hours per Resident per Day
- 0.56032
- Adjusted LPN Staffing Hours per Resident per Day
- 0.91479
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.92681
- Reported LPN Staffing Hours per Resident per Day
- 0.99150
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 9
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 3
- Rating Cycle 1 Number of Standard Health Deficiencies
- 8
- Rating Cycle 2 Number of Standard Health Deficiencies
- 3
- Reported Licensed Staffing Hours per Resident per Day
- 1.55182
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 1
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 1.83134
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.52424
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.98492
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 3.26310
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 4.19480
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 0
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.53674
- Registered Nurse hours per resident per day on the weekend
- 0.38436
- Date First Approved to Provide Medicare and Medicaid Services
- 1972-02-01
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.06100
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 3.01294
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.69173
- Total number of nurse staff hours per resident per day on the weekend
- 3.26561
COMMUNITY EXPERIENCE
Reviews of WESTGATE HILLS REHABILITATION AND NURSING CTR
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.
Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026