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    Nursing home · JACKSON, TN

    West Tennessee Post Acute

    597 WEST FOREST AVENUE, JACKSON, TN 38301

    CMS certification number: 445187 · Updated October 1, 2026

    Request care assistance7313004800Directions

    At a glance

    Official CMS profile

    CMS overall rating

    4 / 5

    Certified beds

    75

    Residents / day

    57.7

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare
    Ownership
    For profit - Corporation
    County
    Madison
    Certified beds
    75
    Average residents per day
    57.7
    First certified
    March 6, 1986

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    4 / 5
    Staffing
    3 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Madison, Tennessee. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    2.00
    n=5
    State peers
    3.07

    Nurse hours / resident / day

    This home
    4.95
    County peers
    3.63
    n=5
    State peers
    3.82
    n=296

    Weekend nurse hours / resident / day

    This home
    4.07
    County peers
    3.26
    n=5
    State peers
    3.32
    n=296

    Nursing staff turnover (%)

    This home
    59.00
    County peers
    62.70
    n=5
    State peers
    48.53
    n=286

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 17.7% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 59.0% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    2
    Health citations
    12
    Resident measures
    17
    Ownership records
    12
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.94736
    Reported RN Staffing Hours per Resident per Day
    1.02961
    Reported LPN Staffing Hours per Resident per Day
    1.79405
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.12371
    Total number of nurse staff hours per resident per day on the weekend
    4.07234
    Registered Nurse hours per resident per day on the weekend
    0.47577
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.27576
    Total nursing staff turnover
    59.0
    Registered Nurse turnover
    36.4
    Number of administrators who have left the nursing home
    0
    Chain Name
    LINKS HEALTHCARE GROUP
    Number of Facilities in Chain
    32
    Chain Average Overall 5-star Rating
    3.1
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    None
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    TN
    Urban
    Y
    Chain ID
    318
    Latitude
    35.6355
    Location
    597 WEST FOREST AVENUE,JACKSON,TN,38301
    ZIP Code
    38301
    City/Town
    JACKSON
    Longitude
    -88.828
    QM Rating
    3
    Abuse Icon
    N
    Chain Name
    LINKS HEALTHCARE GROUP
    County/Parish
    Madison
    Provider Name
    West Tennessee Post Acute
    Provider Type
    Medicare
    Overall Rating
    4
    Ownership Type
    For profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    597 WEST FOREST AVENUE
    Telephone Number
    7313004800
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    ISLAND PARK BEACH HOLDINGS LLC
    Long-Stay QM Rating
    Not reported
    High Performing Icon
    N
    Short-Stay QM Rating
    3
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.82235
    Chain Average QM Rating
    4.3
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    4
    Number of Certified Beds
    75
    Provider SSA County Code
    560
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    36.4
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    2
    Nursing Case-Mix Index Ratio
    1.29221
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    59.0
    Chain Average Staffing Rating
    2.8
    Number of Facilities in Chain
    32
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    445187
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    12
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    17.000
    With a Resident and Family Council
    None
    Average Number of Residents per Day
    57.7
    Chain Average Overall 5-star Rating
    3.1
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    32
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.7
    Rating Cycle 1 Health Deficiency Score
    12
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    32
    Rating Cycle 1 Standard Survey Health Date
    2026-06-17
    Rating Cycle 2 Standard Health Survey Date
    2025-05-07
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.79052
    Case-Mix RN Staffing Hours per Resident per Day
    0.89374
    Reported RN Staffing Hours per Resident per Day
    1.02961
    Adjusted LPN Staffing Hours per Resident per Day
    1.37746
    Case-Mix LPN Staffing Hours per Resident per Day
    1.11371
    Reported LPN Staffing Hours per Resident per Day
    1.79405
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    3
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    7
    Rating Cycle 1 Number of Standard Health Deficiencies
    3
    Rating Cycle 2 Number of Standard Health Deficiencies
    7
    Reported Licensed Staffing Hours per Resident per Day
    2.82365
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.63057
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    3.03328
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.12371
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.79855
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    5.04074
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    4.94736
    Registered Nurse hours per resident per day on the weekend
    0.47577
    Date First Approved to Provide Medicare and Medicaid Services
    1986-03-06
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.27576
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.12671
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    4.43621
    Total number of nurse staff hours per resident per day on the weekend
    4.07234

    COMMUNITY EXPERIENCE

    Reviews of West Tennessee Post Acute

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026