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    Nursing home · WEST COVINA, CA

    WEST COVINA MEDICAL CENTER D/P SNF

    725 S. ORANGE AVENUE, WEST COVINA, CA 91790

    CMS certification number: 555649 · Updated October 1, 2026

    Request care assistance6263388481Directions

    At a glance

    Official CMS profile

    CMS overall rating

    4 / 5

    Certified beds

    33

    Residents / day

    21.8

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Los Angeles
    Certified beds
    33
    Average residents per day
    21.8
    First certified
    October 12, 1995

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    4 / 5
    Staffing
    3 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Los Angeles, California. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    2.55
    n=365
    State peers
    3.21

    Nurse hours / resident / day

    This home
    8.45
    County peers
    4.64
    n=359
    State peers
    4.54
    n=1138

    Weekend nurse hours / resident / day

    This home
    7.18
    County peers
    4.20
    n=359
    State peers
    4.10
    n=1138

    Nursing staff turnover (%)

    This home
    25.00
    County peers
    34.97
    n=317
    State peers
    36.57
    n=1011

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 15.0% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 25.0% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    13
    Health citations
    35
    Resident measures
    17
    Ownership records
    17
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    8.44595
    Reported RN Staffing Hours per Resident per Day
    1.29756
    Reported LPN Staffing Hours per Resident per Day
    3.13229
    Reported Nurse Aide Staffing Hours per Resident per Day
    4.01611
    Total number of nurse staff hours per resident per day on the weekend
    7.18060
    Registered Nurse hours per resident per day on the weekend
    1.07289
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00429
    Total nursing staff turnover
    25.0
    Registered Nurse turnover
    33.3
    Number of administrators who have left the nursing home
    Not reported
    Chain Name
    ROLLINS-NELSON HEALTHCARE MANAGEMENT
    Number of Facilities in Chain
    8
    Chain Average Overall 5-star Rating
    2.6
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    None
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    CA
    Urban
    Y
    Chain ID
    456
    Latitude
    34.071
    Location
    725 S. ORANGE AVENUE,WEST COVINA,CA,91790
    ZIP Code
    91790
    City/Town
    WEST COVINA
    Longitude
    -117.94
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    ROLLINS-NELSON HEALTHCARE MANAGEMENT
    County/Parish
    Los Angeles
    Provider Name
    WEST COVINA MEDICAL CENTER D/P SNF
    Provider Type
    Medicare and Medicaid
    Overall Rating
    4
    Ownership Type
    For profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    725 S. ORANGE AVENUE
    Telephone Number
    6263388481
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    L A DOWNTOWN MEDICAL CENTER LLC
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    Not reported
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    3.39134
    Chain Average QM Rating
    3.8
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    4
    Number of Certified Beds
    33
    Provider SSA County Code
    200
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    33.3
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    2.40477
    Provider Resides in Hospital
    Y
    Total nursing staff turnover
    25.0
    Chain Average Staffing Rating
    3.3
    Number of Facilities in Chain
    8
    Short-Stay QM Rating Footnote
    2
    CMS Certification Number (CCN)
    555649
    Administrator turnover footnote
    26
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    60
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    63.000
    With a Resident and Family Council
    None
    Average Number of Residents per Day
    21.8
    Chain Average Overall 5-star Rating
    2.6
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    72
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.5
    Rating Cycle 1 Health Deficiency Score
    60
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    72
    Rating Cycle 1 Standard Survey Health Date
    2025-12-18
    Rating Cycle 2 Standard Health Survey Date
    2024-10-18
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.53534
    Case-Mix RN Staffing Hours per Resident per Day
    1.66323
    Reported RN Staffing Hours per Resident per Day
    1.29756
    Adjusted LPN Staffing Hours per Resident per Day
    1.29231
    Case-Mix LPN Staffing Hours per Resident per Day
    2.07258
    Reported LPN Staffing Hours per Resident per Day
    3.13229
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    13
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    13
    Rating Cycle 1 Number of Standard Health Deficiencies
    11
    Rating Cycle 2 Number of Standard Health Deficiencies
    13
    Reported Licensed Staffing Hours per Resident per Day
    4.42985
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    2
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.65695
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    5.64486
    Number of administrators who have left the nursing home
    Not reported
    Reported Nurse Aide Staffing Hours per Resident per Day
    4.01611
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.48460
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    9.38067
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    8.44595
    Registered Nurse hours per resident per day on the weekend
    1.07289
    Date First Approved to Provide Medicare and Medicaid Services
    1995-10-12
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00429
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.96255
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    8.25566
    Total number of nurse staff hours per resident per day on the weekend
    7.18060

    COMMUNITY EXPERIENCE

    Reviews of WEST COVINA MEDICAL CENTER D/P SNF

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026