At a glance
Official CMS profileCMS overall rating
4 / 5
Certified beds
87
Residents / day
84.5
Ownership
For profit - Limited Liability company
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Limited Liability company
- County
- Santa Cruz
- Certified beds
- 87
- Average residents per day
- 84.5
- First certified
- May 1, 1978
CMS quality ratings
- Overall
- 4 / 5
- Health inspections
- 4 / 5
- Staffing
- 4 / 5
- Quality measures
- 4 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Santa Cruz, California. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 4.00 | 3.33 (n=6) | 3.21 |
| Nurse hours / resident / day | 3.95 | 4.10 (n=6) | 4.54 (n=1138) |
| Weekend nurse hours / resident / day | 3.68 | 3.74 (n=6) | 4.10 (n=1138) |
| Nursing staff turnover (%) | 20.30 | 42.80 (n=5) | 36.57 (n=1011) |
CMS overall rating / 5
- This home
- 4.00
- County peers
- 3.33
- n=6
- State peers
- 3.21
Nurse hours / resident / day
- This home
- 3.95
- County peers
- 4.10
- n=6
- State peers
- 4.54
- n=1138
Weekend nurse hours / resident / day
- This home
- 3.68
- County peers
- 3.74
- n=6
- State peers
- 4.10
- n=1138
Nursing staff turnover (%)
- This home
- 20.30
- County peers
- 42.80
- n=5
- State peers
- 36.57
- n=1011
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 6.9% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 20.3% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 15
- Health citations
- 41
- Resident measures
- 17
- Ownership records
- 39
- Penalties
- 0
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.94797
- Reported RN Staffing Hours per Resident per Day
- 0.44122
- Reported LPN Staffing Hours per Resident per Day
- 1.01344
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.49331
- Total number of nurse staff hours per resident per day on the weekend
- 3.67625
- Registered Nurse hours per resident per day on the weekend
- 0.34139
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.00812
- Total nursing staff turnover
- 20.3
- Registered Nurse turnover
- 46.2
- Number of administrators who have left the nursing home
- 0
- Chain Name
- CAMBRIDGE HEALTHCARE SERVICES
- Number of Facilities in Chain
- 32
- Chain Average Overall 5-star Rating
- 2.6
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- CA
- Urban
- Y
- Chain ID
- 98
- Latitude
- 36.919
- Location
- 535 AUTO CENTER DRIVE,WATSONVILLE,CA,95076
- ZIP Code
- 95076
- City/Town
- WATSONVILLE
- Longitude
- -121.77
- QM Rating
- 4
- Abuse Icon
- N
- Chain Name
- CAMBRIDGE HEALTHCARE SERVICES
- County/Parish
- Santa Cruz
- Provider Name
- WATSONVILLE NURSING CENTER
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 4
- Ownership Type
- For profit - Limited Liability company
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 4
- Provider Address
- 535 AUTO CENTER DRIVE
- Telephone Number
- 8317247505
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- CF WATSONVILLE EAST LLC
- Long-Stay QM Rating
- 5
- High Performing Icon
- N
- Short-Stay QM Rating
- 4
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.25522
- Chain Average QM Rating
- 4.0
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 4
- Number of Certified Beds
- 87
- Provider SSA County Code
- 540
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 46.2
- Total Number of Penalties
- 0
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.89007
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 20.3
- Chain Average Staffing Rating
- 3.3
- Number of Facilities in Chain
- 32
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 055240
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 52
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 62.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 84.5
- Chain Average Overall 5-star Rating
- 2.6
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 92
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 2.3
- Rating Cycle 1 Health Deficiency Score
- 52
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 92
- Rating Cycle 1 Standard Survey Health Date
- 2026-01-09
- Rating Cycle 2 Standard Health Survey Date
- 2024-08-19
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.49183
- Case-Mix RN Staffing Hours per Resident per Day
- 0.61560
- Reported RN Staffing Hours per Resident per Day
- 0.44122
- Adjusted LPN Staffing Hours per Resident per Day
- 1.12967
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.76711
- Reported LPN Staffing Hours per Resident per Day
- 1.01344
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 10
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 16
- Rating Cycle 1 Number of Standard Health Deficiencies
- 10
- Rating Cycle 2 Number of Standard Health Deficiencies
- 16
- Reported Licensed Staffing Hours per Resident per Day
- 1.45466
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 0
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.77928
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.08930
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.49331
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 4.40078
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.47202
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 1
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.94797
- Registered Nurse hours per resident per day on the weekend
- 0.34139
- Date First Approved to Provide Medicare and Medicaid Services
- 1978-05-01
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.00812
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 4.09791
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.05562
- Total number of nurse staff hours per resident per day on the weekend
- 3.67625
COMMUNITY EXPERIENCE
Reviews of WATSONVILLE NURSING CENTER
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.
Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026