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    Nursing home · Rochester, NY

    Waterview Heights Rehabilitation and Nursing Cente

    135 Meridan St., Rochester, NY 14612

    CMS certification number: 335082 · Updated October 1, 2026

    Request care assistance5856630930Directions

    At a glance

    Official CMS profile

    CMS overall rating

    Not rated

    Certified beds

    229

    Residents / day

    170.2

    Ownership

    For profit - Partnership

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Partnership
    County
    Monroe
    Certified beds
    229
    Average residents per day
    170.2
    First certified
    June 1, 1972

    CMS quality ratings

    Overall
    Not rated
    Health inspections
    Not rated
    Staffing
    Not rated
    Quality measures
    Not rated

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Monroe, New York. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    Not reported
    County peers
    3.06
    n=31
    State peers
    3.06

    Nurse hours / resident / day

    This home
    3.95
    County peers
    3.90
    n=29
    State peers
    3.69
    n=585

    Weekend nurse hours / resident / day

    This home
    3.22
    County peers
    3.36
    n=29
    State peers
    3.20
    n=585

    Nursing staff turnover (%)

    This home
    62.80
    County peers
    51.69
    n=28
    State peers
    40.22
    n=560

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 18.5% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 62.8% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    29
    Health citations
    90
    Resident measures
    17
    Ownership records
    4
    Penalties
    4
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.95171
    Reported RN Staffing Hours per Resident per Day
    0.70796
    Reported LPN Staffing Hours per Resident per Day
    1.06030
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.18345
    Total number of nurse staff hours per resident per day on the weekend
    3.22086
    Registered Nurse hours per resident per day on the weekend
    0.37582
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.06049
    Total nursing staff turnover
    62.8
    Registered Nurse turnover
    51.6
    Number of administrators who have left the nursing home
    2
    Chain Name
    HURLBUT CARE
    Number of Facilities in Chain
    13
    Chain Average Overall 5-star Rating
    3.9
    Special Focus Status
    SFF
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NY
    Urban
    Y
    Chain ID
    275
    Latitude
    43.2569
    Location
    135 Meridan St.,Rochester,NY,14612
    ZIP Code
    14612
    City/Town
    Rochester
    Longitude
    -77.669
    QM Rating
    Not reported
    Abuse Icon
    N
    Chain Name
    HURLBUT CARE
    County/Parish
    Monroe
    Provider Name
    Waterview Heights Rehabilitation and Nursing Cente
    Provider Type
    Medicare and Medicaid
    Overall Rating
    Not reported
    Ownership Type
    For profit - Partnership
    Number of Fines
    3
    Processing Date
    2026-10-01
    Staffing Rating
    Not reported
    Provider Address
    135 Meridan St.
    Telephone Number
    5856630930
    Geocoding Footnote
    22
    QM Rating Footnote
    18
    Legal Business Name
    THE SHORE WINDS, LLC.
    Long-Stay QM Rating
    Not reported
    High Performing Icon
    N
    Short-Stay QM Rating
    Not reported
    Special Focus Status
    SFF
    Nursing Case-Mix Index
    1.26213
    Chain Average QM Rating
    3.1
    Overall Rating Footnote
    18
    Health Inspection Rating
    Not reported
    Number of Certified Beds
    229
    Provider SSA County Code
    370
    Staffing Rating Footnote
    18
    Number of Payment Denials
    1
    Registered Nurse turnover
    51.6
    Total Number of Penalties
    4
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    18
    Nursing Case-Mix Index Ratio
    0.89497
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    62.8
    Chain Average Staffing Rating
    2.7
    Number of Facilities in Chain
    13
    Short-Stay QM Rating Footnote
    18
    CMS Certification Number (CCN)
    335082
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    799713.00
    Health Inspection Rating Footnote
    18
    Rating Cycle 1 Total Health Score
    905
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    1165.25
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    170.2
    Chain Average Overall 5-star Rating
    3.9
    Rating Cycle 1 Health Revisit Score
    302
    Rating Cycle 2/3 Total Health Score
    1946
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    649
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    3.8
    Rating Cycle 1 Health Deficiency Score
    603
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    2
    Rating Cycle 2/3 Health Deficiency Score
    1297
    Rating Cycle 1 Standard Survey Health Date
    2025-12-22
    Rating Cycle 2 Standard Health Survey Date
    2025-05-09
    Rating Cycle 2/3 Number of Health Revisits
    2
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.78484
    Case-Mix RN Staffing Hours per Resident per Day
    0.61899
    Reported RN Staffing Hours per Resident per Day
    0.70796
    Adjusted LPN Staffing Hours per Resident per Day
    1.17544
    Case-Mix LPN Staffing Hours per Resident per Day
    0.77134
    Reported LPN Staffing Hours per Resident per Day
    1.06030
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    28
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    47
    Rating Cycle 1 Number of Standard Health Deficiencies
    24
    Rating Cycle 2 Number of Standard Health Deficiencies
    28
    Reported Licensed Staffing Hours per Resident per Day
    1.76826
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    4
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.42056
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.10080
    Number of administrators who have left the nursing home
    2
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.18345
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.38084
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.49113
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    25
    Reported Total Nurse Staffing Hours per Resident per Day
    3.95171
    Registered Nurse hours per resident per day on the weekend
    0.37582
    Date First Approved to Provide Medicare and Medicaid Services
    1972-06-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.06049
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.57063
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.07245
    Total number of nurse staff hours per resident per day on the weekend
    3.22086

    COMMUNITY EXPERIENCE

    Reviews of Waterview Heights Rehabilitation and Nursing Cente

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026