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    Nursing home · JACKSONVILLE, FL

    VIVO HEALTHCARE UNIVERSITY

    3648 UNIVERSITY BLVD S, JACKSONVILLE, FL 32216

    CMS certification number: 105366 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance9047337440Directions

    At a glance

    Official CMS profile

    CMS overall rating

    3 / 5

    Certified beds

    117

    Residents / day

    108.1

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Duval
    Certified beds
    117
    Average residents per day
    108.1
    First certified
    July 1, 1980

    CMS quality ratings

    Overall
    3 / 5
    Health inspections
    2 / 5
    Staffing
    3 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Duval, Florida. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    3.00
    County peers
    3.82
    n=33
    State peers
    3.30

    Nurse hours / resident / day

    This home
    3.39
    County peers
    3.83
    n=33
    State peers
    3.86
    n=686

    Weekend nurse hours / resident / day

    This home
    3.17
    County peers
    3.53
    n=33
    State peers
    3.51
    n=686

    Nursing staff turnover (%)

    This home
    68.50
    County peers
    47.44
    n=31
    State peers
    41.48
    n=645

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 6.6% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 68.5% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    20
    Health citations
    10
    Resident measures
    17
    Ownership records
    34
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.39113
    Reported RN Staffing Hours per Resident per Day
    0.51802
    Reported LPN Staffing Hours per Resident per Day
    0.78248
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.09063
    Total number of nurse staff hours per resident per day on the weekend
    3.16814
    Registered Nurse hours per resident per day on the weekend
    0.35285
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.13791
    Total nursing staff turnover
    68.5
    Registered Nurse turnover
    45.5
    Number of administrators who have left the nursing home
    0
    Chain Name
    VIVO HEALTHCARE
    Number of Facilities in Chain
    12
    Chain Average Overall 5-star Rating
    2.4
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Both
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    FL
    Urban
    Y
    Chain ID
    688
    Latitude
    30.2884
    Location
    3648 UNIVERSITY BLVD S,JACKSONVILLE,FL,32216
    ZIP Code
    32216
    City/Town
    JACKSONVILLE
    Longitude
    -81.602
    QM Rating
    5
    Abuse Icon
    Y
    Chain Name
    VIVO HEALTHCARE
    County/Parish
    Duval
    Provider Name
    VIVO HEALTHCARE UNIVERSITY
    Provider Type
    Medicare and Medicaid
    Overall Rating
    3
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    3648 UNIVERSITY BLVD S
    Telephone Number
    9047337440
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    UNIVERSITY OPCO LLC
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    5
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.27311
    Chain Average QM Rating
    4.3
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    117
    Provider SSA County Code
    150
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    45.5
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.90275
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    68.5
    Chain Average Staffing Rating
    2.6
    Number of Facilities in Chain
    12
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    105366
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    44
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    41.000
    With a Resident and Family Council
    Both
    Average Number of Residents per Day
    108.1
    Chain Average Overall 5-star Rating
    2.4
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    32
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    1.9
    Rating Cycle 1 Health Deficiency Score
    44
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    32
    Rating Cycle 1 Standard Survey Health Date
    2026-08-13
    Rating Cycle 2 Standard Health Survey Date
    2024-11-07
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.56932
    Case-Mix RN Staffing Hours per Resident per Day
    0.62438
    Reported RN Staffing Hours per Resident per Day
    0.51802
    Adjusted LPN Staffing Hours per Resident per Day
    0.85997
    Case-Mix LPN Staffing Hours per Resident per Day
    0.77805
    Reported LPN Staffing Hours per Resident per Day
    0.78248
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    3
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    5
    Rating Cycle 1 Number of Standard Health Deficiencies
    1
    Rating Cycle 2 Number of Standard Health Deficiencies
    4
    Reported Licensed Staffing Hours per Resident per Day
    1.30050
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    2
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.29767
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.11908
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.09063
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.72696
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.52151
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    1
    Reported Total Nurse Staffing Hours per Resident per Day
    3.39113
    Registered Nurse hours per resident per day on the weekend
    0.35285
    Date First Approved to Provide Medicare and Medicaid Services
    1980-07-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.13791
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.48188
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.09918
    Total number of nurse staff hours per resident per day on the weekend
    3.16814

    COMMUNITY EXPERIENCE

    Reviews of VIVO HEALTHCARE UNIVERSITY

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026