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    Nursing home · PALO ALTO, CA

    VI AT PALO ALTO

    600 SAND HILL ROAD, PALO ALTO, CA 94304

    CMS certification number: 555835 · Updated October 1, 2026

    Request care assistance6508535001Directions

    At a glance

    Official CMS profile

    CMS overall rating

    5 / 5

    Certified beds

    44

    Residents / day

    38.1

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare
    Ownership
    For profit - Limited Liability company
    County
    Santa Clara
    Certified beds
    44
    Average residents per day
    38.1
    First certified
    September 7, 2006

    CMS quality ratings

    Overall
    5 / 5
    Health inspections
    5 / 5
    Staffing
    5 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Santa Clara, California. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    5.00
    County peers
    3.45
    n=49
    State peers
    3.21

    Nurse hours / resident / day

    This home
    5.96
    County peers
    4.44
    n=47
    State peers
    4.54
    n=1138

    Weekend nurse hours / resident / day

    This home
    5.27
    County peers
    4.03
    n=47
    State peers
    4.10
    n=1138

    Nursing staff turnover (%)

    This home
    21.40
    County peers
    34.25
    n=45
    State peers
    36.57
    n=1011

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 11.5% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 21.4% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    9
    Health citations
    18
    Resident measures
    17
    Ownership records
    38
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    5.96070
    Reported RN Staffing Hours per Resident per Day
    1.56937
    Reported LPN Staffing Hours per Resident per Day
    1.12875
    Reported Nurse Aide Staffing Hours per Resident per Day
    3.26258
    Total number of nurse staff hours per resident per day on the weekend
    5.27273
    Registered Nurse hours per resident per day on the weekend
    1.28981
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.20106
    Total nursing staff turnover
    21.4
    Registered Nurse turnover
    23.1
    Number of administrators who have left the nursing home
    0
    Chain Name
    VI LIVING
    Number of Facilities in Chain
    10
    Chain Average Overall 5-star Rating
    4.5
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    CA
    Urban
    Y
    Chain ID
    548
    Latitude
    37.4398
    Location
    600 SAND HILL ROAD,PALO ALTO,CA,94304
    ZIP Code
    94304
    City/Town
    PALO ALTO
    Longitude
    -122.18
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    VI LIVING
    County/Parish
    Santa Clara
    Provider Name
    VI AT PALO ALTO
    Provider Type
    Medicare
    Overall Rating
    5
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    5
    Provider Address
    600 SAND HILL ROAD
    Telephone Number
    6508535001
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    CC PALO ALTO LLC
    Long-Stay QM Rating
    5
    High Performing Icon
    Y
    Short-Stay QM Rating
    5
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.54262
    Chain Average QM Rating
    4.5
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    5
    Number of Certified Beds
    44
    Provider SSA County Code
    530
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    23.1
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.09386
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    21.4
    Chain Average Staffing Rating
    5.0
    Number of Facilities in Chain
    10
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    555835
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    24
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    32.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    38.1
    Chain Average Overall 5-star Rating
    4.5
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    56
    Continuing Care Retirement Community
    Y
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    3.9
    Rating Cycle 1 Health Deficiency Score
    24
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    56
    Rating Cycle 1 Standard Survey Health Date
    2026-01-26
    Rating Cycle 2 Standard Health Survey Date
    2024-08-23
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    1.42344
    Case-Mix RN Staffing Hours per Resident per Day
    0.75656
    Reported RN Staffing Hours per Resident per Day
    1.56937
    Adjusted LPN Staffing Hours per Resident per Day
    1.02380
    Case-Mix LPN Staffing Hours per Resident per Day
    0.94276
    Reported LPN Staffing Hours per Resident per Day
    1.12875
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    5
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    8
    Rating Cycle 1 Number of Standard Health Deficiencies
    5
    Rating Cycle 2 Number of Standard Health Deficiencies
    6
    Reported Licensed Staffing Hours per Resident per Day
    2.69812
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.95922
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.56768
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    3.26258
    Adjusted Total Nurse Staffing Hours per Resident per Day
    5.40647
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.26700
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    2
    Reported Total Nurse Staffing Hours per Resident per Day
    5.96070
    Registered Nurse hours per resident per day on the weekend
    1.28981
    Date First Approved to Provide Medicare and Medicaid Services
    2006-09-07
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.20106
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    4.78246
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.75526
    Total number of nurse staff hours per resident per day on the weekend
    5.27273

    COMMUNITY EXPERIENCE

    Reviews of VI AT PALO ALTO

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026