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    Nursing home · Grand Rapids, MI

    Valley View Care Center

    1050 Four Mile NW, Grand Rapids, MI 49544

    CMS certification number: 235377 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance6167840646Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    139

    Residents / day

    133.7

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Kent
    Certified beds
    139
    Average residents per day
    133.7
    First certified
    October 1, 1978

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    4 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Kent, Michigan. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    3.54
    n=26
    State peers
    3.17

    Nurse hours / resident / day

    This home
    3.64
    County peers
    4.39
    n=26
    State peers
    4.03
    n=417

    Weekend nurse hours / resident / day

    This home
    3.27
    County peers
    3.85
    n=26
    State peers
    3.51
    n=417

    Nursing staff turnover (%)

    This home
    45.30
    County peers
    43.29
    n=26
    State peers
    44.55
    n=394

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 10.2% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 45.3% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    5
    Health citations
    46
    Resident measures
    17
    Ownership records
    7
    Penalties
    3
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.63963
    Reported RN Staffing Hours per Resident per Day
    0.57047
    Reported LPN Staffing Hours per Resident per Day
    0.74269
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.32647
    Total number of nurse staff hours per resident per day on the weekend
    3.26718
    Registered Nurse hours per resident per day on the weekend
    0.40505
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.04186
    Total nursing staff turnover
    45.3
    Registered Nurse turnover
    52.6
    Number of administrators who have left the nursing home
    0
    Chain Name
    NEXCARE HEALTH SYSTEMS
    Number of Facilities in Chain
    20
    Chain Average Overall 5-star Rating
    4.0
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    MI
    Urban
    Y
    Chain ID
    369
    Latitude
    43.0016
    Location
    1050 Four Mile NW,Grand Rapids,MI,49544
    ZIP Code
    49544
    City/Town
    Grand Rapids
    Longitude
    -85.743
    QM Rating
    4
    Abuse Icon
    Y
    Chain Name
    NEXCARE HEALTH SYSTEMS
    County/Parish
    Kent
    Provider Name
    Valley View Care Center
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Corporation
    Number of Fines
    2
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    1050 Four Mile NW
    Telephone Number
    6167840646
    Geocoding Footnote
    22
    QM Rating Footnote
    Not reported
    Legal Business Name
    VALLEY VIEW CARE CENTER LLC
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    2
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.21672
    Chain Average QM Rating
    4.4
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    139
    Provider SSA County Code
    400
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    1
    Registered Nurse turnover
    52.6
    Total Number of Penalties
    3
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.86277
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    45.3
    Chain Average Staffing Rating
    3.8
    Number of Facilities in Chain
    20
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    235377
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    25201.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    147
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    151.250
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    133.7
    Chain Average Overall 5-star Rating
    4.0
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    164
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    3.4
    Rating Cycle 1 Health Deficiency Score
    147
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    164
    Rating Cycle 1 Standard Survey Health Date
    2025-12-10
    Rating Cycle 2 Standard Health Survey Date
    2024-10-10
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.65602
    Case-Mix RN Staffing Hours per Resident per Day
    0.59672
    Reported RN Staffing Hours per Resident per Day
    0.57047
    Adjusted LPN Staffing Hours per Resident per Day
    0.85407
    Case-Mix LPN Staffing Hours per Resident per Day
    0.74359
    Reported LPN Staffing Hours per Resident per Day
    0.74269
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    10
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    26
    Rating Cycle 1 Number of Standard Health Deficiencies
    8
    Rating Cycle 2 Number of Standard Health Deficiencies
    13
    Reported Licensed Staffing Hours per Resident per Day
    1.31316
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    4
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.67535
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.02523
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.32647
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.18544
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.36554
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    17
    Reported Total Nurse Staffing Hours per Resident per Day
    3.63963
    Registered Nurse hours per resident per day on the weekend
    0.40505
    Date First Approved to Provide Medicare and Medicaid Services
    1978-10-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.04186
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.75713
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    2.96191
    Total number of nurse staff hours per resident per day on the weekend
    3.26718

    COMMUNITY EXPERIENCE

    Reviews of Valley View Care Center

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026