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    Nursing home · SYRACUSE, NY

    UPSTATE UNIVERSITY HOSP AT COMMUNITY GENERAL T C U

    4900 BROAD ROAD, SYRACUSE, NY 13215

    CMS certification number: 335870 · Updated October 1, 2026

    Request care assistance3154925786Directions

    At a glance

    Official CMS profile

    CMS overall rating

    5 / 5

    Certified beds

    20

    Residents / day

    16.4

    Ownership

    Government - State

    Facility information

    Certification
    Medicare
    Ownership
    Government - State
    County
    Onondaga
    Certified beds
    20
    Average residents per day
    16.4
    First certified
    July 24, 2014

    CMS quality ratings

    Overall
    5 / 5
    Health inspections
    5 / 5
    Staffing
    4 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Onondaga, New York. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    5.00
    County peers
    2.42
    n=12
    State peers
    3.05

    Nurse hours / resident / day

    This home
    8.37
    County peers
    3.85
    n=13
    State peers
    3.68
    n=585

    Weekend nurse hours / resident / day

    This home
    7.74
    County peers
    3.22
    n=13
    State peers
    3.19
    n=585

    Nursing staff turnover (%)

    This home
    58.50
    County peers
    48.35
    n=12
    State peers
    40.22
    n=560

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 7.5% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 58.5% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    13
    Health citations
    4
    Resident measures
    17
    Ownership records
    7
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    8.36946
    Reported RN Staffing Hours per Resident per Day
    7.24010
    Reported LPN Staffing Hours per Resident per Day
    1.12936
    Reported Nurse Aide Staffing Hours per Resident per Day
    0.00000
    Total number of nurse staff hours per resident per day on the weekend
    7.73786
    Registered Nurse hours per resident per day on the weekend
    6.44721
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.27133
    Total nursing staff turnover
    58.5
    Registered Nurse turnover
    60.0
    Number of administrators who have left the nursing home
    0
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NY
    Urban
    Y
    Chain ID
    Not reported
    Latitude
    43.0079
    Location
    4900 BROAD ROAD,SYRACUSE,NY,13215
    ZIP Code
    13215
    City/Town
    SYRACUSE
    Longitude
    -76.17
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    Not reported
    County/Parish
    Onondaga
    Provider Name
    UPSTATE UNIVERSITY HOSP AT COMMUNITY GENERAL T C U
    Provider Type
    Medicare
    Overall Rating
    5
    Ownership Type
    Government - State
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    4900 BROAD ROAD
    Telephone Number
    3154925786
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    SUNY HEALTH SCIENCE CENTER AT SYRACUSE
    Long-Stay QM Rating
    Not reported
    High Performing Icon
    Y
    Short-Stay QM Rating
    5
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.27930
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    5
    Number of Certified Beds
    20
    Provider SSA County Code
    520
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    60.0
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    2
    Nursing Case-Mix Index Ratio
    0.90714
    Provider Resides in Hospital
    Y
    Total nursing staff turnover
    58.5
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    335870
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    0
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    2.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    16.4
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    8
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    0
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    0
    Rating Cycle 2/3 Health Deficiency Score
    8
    Rating Cycle 1 Standard Survey Health Date
    2025-07-25
    Rating Cycle 2 Standard Health Survey Date
    2024-03-13
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    7.91861
    Case-Mix RN Staffing Hours per Resident per Day
    0.62741
    Reported RN Staffing Hours per Resident per Day
    7.24010
    Adjusted LPN Staffing Hours per Resident per Day
    1.23520
    Case-Mix LPN Staffing Hours per Resident per Day
    0.78183
    Reported LPN Staffing Hours per Resident per Day
    1.12936
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    1
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    2
    Rating Cycle 1 Number of Standard Health Deficiencies
    1
    Rating Cycle 2 Number of Standard Health Deficiencies
    2
    Reported Licensed Staffing Hours per Resident per Day
    8.36946
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    0.00000
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.12938
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    0.00000
    Adjusted Total Nurse Staffing Hours per Resident per Day
    9.15381
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.53862
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    8.36946
    Registered Nurse hours per resident per day on the weekend
    6.44721
    Date First Approved to Provide Medicare and Medicaid Services
    2014-07-24
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.27133
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    8.46302
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.11424
    Total number of nurse staff hours per resident per day on the weekend
    7.73786

    COMMUNITY EXPERIENCE

    Reviews of UPSTATE UNIVERSITY HOSP AT COMMUNITY GENERAL T C U

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026