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    Nursing home · LITITZ, PA

    UNITED ZION RETIREMENT COMMUNI

    722 FURNACE HILL PIKE, LITITZ, PA 17543

    CMS certification number: 395631 · Updated October 1, 2026

    Request care assistance7176262071Directions

    At a glance

    Official CMS profile

    CMS overall rating

    5 / 5

    Certified beds

    59

    Residents / day

    55.3

    Ownership

    Non profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Non profit - Corporation
    County
    Lancaster
    Certified beds
    59
    Average residents per day
    55.3
    First certified
    February 1, 1984

    CMS quality ratings

    Overall
    5 / 5
    Health inspections
    4 / 5
    Staffing
    5 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Lancaster, Pennsylvania. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    5.00
    County peers
    3.73
    n=30
    State peers
    3.02

    Nurse hours / resident / day

    This home
    5.24
    County peers
    4.28
    n=30
    State peers
    3.89
    n=639

    Weekend nurse hours / resident / day

    This home
    4.48
    County peers
    3.89
    n=30
    State peers
    3.52
    n=639

    Nursing staff turnover (%)

    This home
    20.80
    County peers
    43.75
    n=30
    State peers
    44.62
    n=611

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 14.6% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 20.8% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    11
    Health citations
    4
    Resident measures
    17
    Ownership records
    70
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    5.24350
    Reported RN Staffing Hours per Resident per Day
    1.03143
    Reported LPN Staffing Hours per Resident per Day
    1.20957
    Reported Nurse Aide Staffing Hours per Resident per Day
    3.00249
    Total number of nurse staff hours per resident per day on the weekend
    4.47889
    Registered Nurse hours per resident per day on the weekend
    0.81646
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.03873
    Total nursing staff turnover
    20.8
    Registered Nurse turnover
    11.8
    Number of administrators who have left the nursing home
    0
    Chain Name
    FRIENDS SERVICES FOR THE AGING
    Number of Facilities in Chain
    5
    Chain Average Overall 5-star Rating
    4.6
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    PA
    Urban
    Y
    Chain ID
    869
    Latitude
    40.2179
    Location
    722 FURNACE HILL PIKE,LITITZ,PA,17543
    ZIP Code
    17543
    City/Town
    LITITZ
    Longitude
    -76.302
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    FRIENDS SERVICES FOR THE AGING
    County/Parish
    Lancaster
    Provider Name
    UNITED ZION RETIREMENT COMMUNI
    Provider Type
    Medicare and Medicaid
    Overall Rating
    5
    Ownership Type
    Non profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    5
    Provider Address
    722 FURNACE HILL PIKE
    Telephone Number
    7176262071
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    UNITED ZION RETIREMENT COMMUNITY
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.24559
    Chain Average QM Rating
    4.0
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    4
    Number of Certified Beds
    59
    Provider SSA County Code
    440
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    11.8
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.88324
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    20.8
    Chain Average Staffing Rating
    4.8
    Number of Facilities in Chain
    5
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    395631
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    20
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    17.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    55.3
    Chain Average Overall 5-star Rating
    4.6
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    8
    Continuing Care Retirement Community
    Y
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    4.2
    Rating Cycle 1 Health Deficiency Score
    20
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    0
    Rating Cycle 2/3 Health Deficiency Score
    8
    Rating Cycle 1 Standard Survey Health Date
    2025-08-08
    Rating Cycle 2 Standard Health Survey Date
    2024-07-18
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    1.15862
    Case-Mix RN Staffing Hours per Resident per Day
    0.61088
    Reported RN Staffing Hours per Resident per Day
    1.03143
    Adjusted LPN Staffing Hours per Resident per Day
    1.35873
    Case-Mix LPN Staffing Hours per Resident per Day
    0.76123
    Reported LPN Staffing Hours per Resident per Day
    1.20957
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    1
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    2
    Rating Cycle 1 Number of Standard Health Deficiencies
    0
    Rating Cycle 2 Number of Standard Health Deficiencies
    2
    Reported Licensed Staffing Hours per Resident per Day
    2.24101
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    1
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    3.37274
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.07327
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    3.00249
    Adjusted Total Nurse Staffing Hours per Resident per Day
    5.89010
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.44538
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    5.24350
    Registered Nurse hours per resident per day on the weekend
    0.81646
    Date First Approved to Provide Medicare and Medicaid Services
    1984-02-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.03873
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    5.03120
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.03218
    Total number of nurse staff hours per resident per day on the weekend
    4.47889

    COMMUNITY EXPERIENCE

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    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026