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    Nursing home · MOBILE, AL

    TWIN OAKS REHABILITATION AND HEALTHCARE CENTER

    857 CRAWFORD LANE, MOBILE, AL 36617

    CMS certification number: 015211 · Updated October 1, 2026

    Request care assistance2514763420Directions

    At a glance

    Official CMS profile

    CMS overall rating

    4 / 5

    Certified beds

    131

    Residents / day

    122.4

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Mobile
    Certified beds
    131
    Average residents per day
    122.4
    First certified
    January 1, 1978

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    4 / 5
    Staffing
    3 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Mobile, Alabama. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    3.40
    n=15
    State peers
    3.02

    Nurse hours / resident / day

    This home
    3.34
    County peers
    3.94
    n=16
    State peers
    3.90
    n=220

    Weekend nurse hours / resident / day

    This home
    2.54
    County peers
    3.26
    n=16
    State peers
    3.27
    n=220

    Nursing staff turnover (%)

    This home
    31.80
    County peers
    51.37
    n=16
    State peers
    46.91
    n=212

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 23.9% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 31.8% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    5
    Health citations
    6
    Resident measures
    17
    Ownership records
    12
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.33775
    Reported RN Staffing Hours per Resident per Day
    0.52096
    Reported LPN Staffing Hours per Resident per Day
    0.96751
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.84928
    Total number of nurse staff hours per resident per day on the weekend
    2.53914
    Registered Nurse hours per resident per day on the weekend
    0.22019
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.04119
    Total nursing staff turnover
    31.8
    Registered Nurse turnover
    15.4
    Number of administrators who have left the nursing home
    Not reported
    Chain Name
    BALL HEALTHCARE SERVICES
    Number of Facilities in Chain
    9
    Chain Average Overall 5-star Rating
    2.2
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    None
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    AL
    Urban
    Y
    Chain ID
    66
    Latitude
    30.7168
    Location
    857 CRAWFORD LANE,MOBILE,AL,36617
    ZIP Code
    36617
    City/Town
    MOBILE
    Longitude
    -88.074
    QM Rating
    3
    Abuse Icon
    N
    Chain Name
    BALL HEALTHCARE SERVICES
    County/Parish
    Mobile
    Provider Name
    TWIN OAKS REHABILITATION AND HEALTHCARE CENTER
    Provider Type
    Medicare and Medicaid
    Overall Rating
    4
    Ownership Type
    For profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    857 CRAWFORD LANE
    Telephone Number
    2514763420
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    TWIN OAKS NURSING HOME LLC
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    1
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.33194
    Chain Average QM Rating
    2.2
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    4
    Number of Certified Beds
    131
    Provider SSA County Code
    480
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    15.4
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.94447
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    31.8
    Chain Average Staffing Rating
    3.3
    Number of Facilities in Chain
    9
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    015211
    Administrator turnover footnote
    27
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    12
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    10.000
    With a Resident and Family Council
    None
    Average Number of Residents per Day
    122.4
    Chain Average Overall 5-star Rating
    2.2
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    4
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.6
    Rating Cycle 1 Health Deficiency Score
    12
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    4
    Rating Cycle 1 Standard Survey Health Date
    2023-10-26
    Rating Cycle 2 Standard Health Survey Date
    2021-08-05
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.54726
    Case-Mix RN Staffing Hours per Resident per Day
    0.65323
    Reported RN Staffing Hours per Resident per Day
    0.52096
    Adjusted LPN Staffing Hours per Resident per Day
    1.01636
    Case-Mix LPN Staffing Hours per Resident per Day
    0.81400
    Reported LPN Staffing Hours per Resident per Day
    0.96751
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    2
    Most Recent Health Inspection More Than 2 Years Ago
    Y
    Rating Cycle 2/3 Total Number of Health Deficiencies
    1
    Rating Cycle 1 Number of Standard Health Deficiencies
    2
    Rating Cycle 2 Number of Standard Health Deficiencies
    1
    Reported Licensed Staffing Hours per Resident per Day
    1.48847
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.94264
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.21701
    Number of administrators who have left the nursing home
    Not reported
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.84928
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.50626
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.68425
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    3.33775
    Registered Nurse hours per resident per day on the weekend
    0.22019
    Date First Approved to Provide Medicare and Medicaid Services
    1978-01-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.04119
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.66733
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.24240
    Total number of nurse staff hours per resident per day on the weekend
    2.53914

    COMMUNITY EXPERIENCE

    Reviews of TWIN OAKS REHABILITATION AND HEALTHCARE CENTER

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026