At a glance
Official CMS profileCMS overall rating
5 / 5
Certified beds
115
Residents / day
107.5
Ownership
Non profit - Corporation
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- Non profit - Corporation
- County
- Rowan
- Certified beds
- 115
- Average residents per day
- 107.5
- First certified
- April 1, 1976
CMS quality ratings
- Overall
- 5 / 5
- Health inspections
- 4 / 5
- Staffing
- 5 / 5
- Quality measures
- 4 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Rowan, North Carolina. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 5.00 | 2.88 (n=8) | 3.01 |
| Nurse hours / resident / day | 4.39 | 3.77 (n=8) | 3.87 (n=404) |
| Weekend nurse hours / resident / day | 3.88 | 3.20 (n=8) | 3.39 (n=404) |
| Nursing staff turnover (%) | 31.20 | 44.54 (n=7) | 48.73 (n=394) |
CMS overall rating / 5
- This home
- 5.00
- County peers
- 2.88
- n=8
- State peers
- 3.01
Nurse hours / resident / day
- This home
- 4.39
- County peers
- 3.77
- n=8
- State peers
- 3.87
- n=404
Weekend nurse hours / resident / day
- This home
- 3.88
- County peers
- 3.20
- n=8
- State peers
- 3.39
- n=404
Nursing staff turnover (%)
- This home
- 31.20
- County peers
- 44.54
- n=7
- State peers
- 48.73
- n=394
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 11.5% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 31.2% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 9
- Health citations
- 15
- Resident measures
- 17
- Ownership records
- 24
- Penalties
- 0
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 4.38984
- Reported RN Staffing Hours per Resident per Day
- 0.73831
- Reported LPN Staffing Hours per Resident per Day
- 0.55836
- Reported Nurse Aide Staffing Hours per Resident per Day
- 3.09316
- Total number of nurse staff hours per resident per day on the weekend
- 3.88306
- Registered Nurse hours per resident per day on the weekend
- 0.53089
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.04382
- Total nursing staff turnover
- 31.2
- Registered Nurse turnover
- 21.7
- Number of administrators who have left the nursing home
- 0
- Chain Name
- LUTHERAN SERVICES CAROLINAS
- Number of Facilities in Chain
- 9
- Chain Average Overall 5-star Rating
- 3.6
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- NC
- Urban
- Y
- Chain ID
- 327
- Latitude
- 35.6457
- Location
- 820 Klumac Road,Salisbury,NC,28144
- ZIP Code
- 28144
- City/Town
- Salisbury
- Longitude
- -80.484
- QM Rating
- 4
- Abuse Icon
- N
- Chain Name
- LUTHERAN SERVICES CAROLINAS
- County/Parish
- Rowan
- Provider Name
- Trinity Oaks
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 5
- Ownership Type
- Non profit - Corporation
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 5
- Provider Address
- 820 Klumac Road
- Telephone Number
- 7046373784
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- LUTHERAN HOME AT TRINITY OAKS, INC.
- Long-Stay QM Rating
- 3
- High Performing Icon
- Y
- Short-Stay QM Rating
- 4
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.18632
- Chain Average QM Rating
- 2.7
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 4
- Number of Certified Beds
- 115
- Provider SSA County Code
- 790
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 21.7
- Total Number of Penalties
- 0
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.84121
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 31.2
- Chain Average Staffing Rating
- 3.8
- Number of Facilities in Chain
- 9
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 345153
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 0
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 8.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 107.5
- Chain Average Overall 5-star Rating
- 3.6
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 32
- Continuing Care Retirement Community
- Y
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 3.4
- Rating Cycle 1 Health Deficiency Score
- 0
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 0
- Rating Cycle 2/3 Health Deficiency Score
- 32
- Rating Cycle 1 Standard Survey Health Date
- 2026-04-02
- Rating Cycle 2 Standard Health Survey Date
- 2025-02-24
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.87079
- Case-Mix RN Staffing Hours per Resident per Day
- 0.58181
- Reported RN Staffing Hours per Resident per Day
- 0.73831
- Adjusted LPN Staffing Hours per Resident per Day
- 0.65856
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.72501
- Reported LPN Staffing Hours per Resident per Day
- 0.55836
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 0
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 7
- Rating Cycle 1 Number of Standard Health Deficiencies
- 0
- Rating Cycle 2 Number of Standard Health Deficiencies
- 6
- Reported Licensed Staffing Hours per Resident per Day
- 1.29668
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 0
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 3.64818
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 1.97462
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 3.09316
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 5.17753
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.28144
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 3
- Reported Total Nurse Staffing Hours per Resident per Day
- 4.38984
- Registered Nurse hours per resident per day on the weekend
- 0.53089
- Date First Approved to Provide Medicare and Medicaid Services
- 1976-04-01
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.04382
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 4.57982
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 2.88790
- Total number of nurse staff hours per resident per day on the weekend
- 3.88306
COMMUNITY EXPERIENCE
Reviews of Trinity Oaks
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.
Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026