At a glance
Official CMS profileCMS overall rating
3 / 5
Certified beds
100
Residents / day
93.9
Ownership
Non profit - Church related
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- Non profit - Church related
- County
- New Hanover
- Certified beds
- 100
- Average residents per day
- 93.9
- First certified
- June 29, 2011
CMS quality ratings
- Overall
- 3 / 5
- Health inspections
- 2 / 5
- Staffing
- 5 / 5
- Quality measures
- 4 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in New Hanover, North Carolina. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 3.00 | 2.30 (n=10) | 3.01 |
| Nurse hours / resident / day | 4.29 | 3.73 (n=9) | 3.87 (n=404) |
| Weekend nurse hours / resident / day | 3.78 | 3.29 (n=9) | 3.39 (n=404) |
| Nursing staff turnover (%) | 47.10 | 50.30 (n=10) | 48.69 (n=394) |
CMS overall rating / 5
- This home
- 3.00
- County peers
- 2.30
- n=10
- State peers
- 3.01
Nurse hours / resident / day
- This home
- 4.29
- County peers
- 3.73
- n=9
- State peers
- 3.87
- n=404
Weekend nurse hours / resident / day
- This home
- 3.78
- County peers
- 3.29
- n=9
- State peers
- 3.39
- n=404
Nursing staff turnover (%)
- This home
- 47.10
- County peers
- 50.30
- n=10
- State peers
- 48.69
- n=394
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 11.9% below the all-days average. How is weekend coverage maintained?
- What changes were made after the abuse-related CMS flag, and how are residents protected today?
- CMS reports 47.1% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 8
- Health citations
- 15
- Resident measures
- 17
- Ownership records
- 24
- Penalties
- 4
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 4.28968
- Reported RN Staffing Hours per Resident per Day
- 0.83864
- Reported LPN Staffing Hours per Resident per Day
- 0.74040
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.71064
- Total number of nurse staff hours per resident per day on the weekend
- 3.77844
- Registered Nurse hours per resident per day on the weekend
- 0.49253
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.07473
- Total nursing staff turnover
- 47.1
- Registered Nurse turnover
- 36.0
- Number of administrators who have left the nursing home
- 0
- Chain Name
- LUTHERAN SERVICES CAROLINAS
- Number of Facilities in Chain
- 9
- Chain Average Overall 5-star Rating
- 3.6
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- NC
- Urban
- Y
- Chain ID
- 327
- Latitude
- 34.1434
- Location
- 631 Junction Creek Drive,Wilmington,NC,28412
- ZIP Code
- 28412
- City/Town
- Wilmington
- Longitude
- -77.891
- QM Rating
- 4
- Abuse Icon
- Y
- Chain Name
- LUTHERAN SERVICES CAROLINAS
- County/Parish
- New Hanover
- Provider Name
- Trinity Grove
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 3
- Ownership Type
- Non profit - Church related
- Number of Fines
- 4
- Processing Date
- 2026-10-01
- Staffing Rating
- 5
- Provider Address
- 631 Junction Creek Drive
- Telephone Number
- 9104423000
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- LUTHERAN HOME - WILMINGTON, INC.
- Long-Stay QM Rating
- 3
- High Performing Icon
- N
- Short-Stay QM Rating
- 4
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.24764
- Chain Average QM Rating
- 2.7
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 2
- Number of Certified Beds
- 100
- Provider SSA County Code
- 640
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 36.0
- Total Number of Penalties
- 4
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.88470
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 47.1
- Chain Average Staffing Rating
- 3.8
- Number of Facilities in Chain
- 9
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 345554
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 102910.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 36
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 45.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 93.9
- Chain Average Overall 5-star Rating
- 3.6
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 72
- Continuing Care Retirement Community
- Y
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 3.4
- Rating Cycle 1 Health Deficiency Score
- 36
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 72
- Rating Cycle 1 Standard Survey Health Date
- 2025-09-18
- Rating Cycle 2 Standard Health Survey Date
- 2024-10-10
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.94050
- Case-Mix RN Staffing Hours per Resident per Day
- 0.61189
- Reported RN Staffing Hours per Resident per Day
- 0.83864
- Adjusted LPN Staffing Hours per Resident per Day
- 0.83033
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.76249
- Reported LPN Staffing Hours per Resident per Day
- 0.74040
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 5
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 6
- Rating Cycle 1 Number of Standard Health Deficiencies
- 5
- Rating Cycle 2 Number of Standard Health Deficiencies
- 3
- Reported Licensed Staffing Hours per Resident per Day
- 1.57904
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 1
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 3.03988
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.07670
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.71064
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 4.81071
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.45107
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 3
- Reported Total Nurse Staffing Hours per Resident per Day
- 4.28968
- Registered Nurse hours per resident per day on the weekend
- 0.49253
- Date First Approved to Provide Medicare and Medicaid Services
- 2011-06-29
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.07473
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 4.23737
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.03719
- Total number of nurse staff hours per resident per day on the weekend
- 3.77844
COMMUNITY EXPERIENCE
Reviews of Trinity Grove
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026