At a glance
Official CMS profileCMS overall rating
4 / 5
Certified beds
60
Residents / day
54.5
Ownership
For profit - Limited Liability company
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Limited Liability company
- County
- King William
- Certified beds
- 60
- Average residents per day
- 54.5
- First certified
- September 1, 1995
CMS quality ratings
- Overall
- 4 / 5
- Health inspections
- 3 / 5
- Staffing
- 2 / 5
- Quality measures
- 5 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in King William, Virginia. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 4.00 | Not reported (n=0) | 3.06 |
| Nurse hours / resident / day | 3.26 | Not reported (n=0) | 3.88 (n=282) |
| Weekend nurse hours / resident / day | 2.97 | Not reported (n=0) | 3.35 (n=282) |
| Nursing staff turnover (%) | 48.90 | Not reported (n=0) | 47.52 (n=279) |
CMS overall rating / 5
- This home
- 4.00
- County peers
- Not reported
- n=0
- State peers
- 3.06
Nurse hours / resident / day
- This home
- 3.26
- County peers
- Not reported
- n=0
- State peers
- 3.88
- n=282
Weekend nurse hours / resident / day
- This home
- 2.97
- County peers
- Not reported
- n=0
- State peers
- 3.35
- n=282
Nursing staff turnover (%)
- This home
- 48.90
- County peers
- Not reported
- n=0
- State peers
- 47.52
- n=279
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 8.8% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 48.9% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 6
- Health citations
- 30
- Resident measures
- 17
- Ownership records
- 7
- Penalties
- 0
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.26028
- Reported RN Staffing Hours per Resident per Day
- 0.43350
- Reported LPN Staffing Hours per Resident per Day
- 0.94299
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.88378
- Total number of nurse staff hours per resident per day on the weekend
- 2.97306
- Registered Nurse hours per resident per day on the weekend
- 0.27263
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.02766
- Total nursing staff turnover
- 48.9
- Registered Nurse turnover
- 42.9
- Number of administrators who have left the nursing home
- 1
- Chain Name
- Not reported
- Number of Facilities in Chain
- Not reported
- Chain Average Overall 5-star Rating
- Not reported
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- VA
- Urban
- Y
- Chain ID
- Not reported
- Latitude
- 37.5629
- Location
- 2960 CHELSEA ROAD,WEST POINT,VA,23181
- ZIP Code
- 23181
- City/Town
- WEST POINT
- Longitude
- -76.798
- QM Rating
- 5
- Abuse Icon
- N
- Chain Name
- Not reported
- County/Parish
- King William
- Provider Name
- THREE RIVERS HEALTH & REHAB CENTER
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 4
- Ownership Type
- For profit - Limited Liability company
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 2
- Provider Address
- 2960 CHELSEA ROAD
- Telephone Number
- 7578434323
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- THREE RIVERS SNF OPERATIONS LLC
- Long-Stay QM Rating
- 5
- High Performing Icon
- N
- Short-Stay QM Rating
- 5
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.38968
- Chain Average QM Rating
- Not reported
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 3
- Number of Certified Beds
- 60
- Provider SSA County Code
- 500
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 42.9
- Total Number of Penalties
- 0
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.98541
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 48.9
- Chain Average Staffing Rating
- Not reported
- Number of Facilities in Chain
- Not reported
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 495303
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 40
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 51.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 54.5
- Chain Average Overall 5-star Rating
- Not reported
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 84
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- Not reported
- Rating Cycle 1 Health Deficiency Score
- 40
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 84
- Rating Cycle 1 Standard Survey Health Date
- 2024-03-01
- Rating Cycle 2 Standard Health Survey Date
- 2021-07-29
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.43647
- Case-Mix RN Staffing Hours per Resident per Day
- 0.68155
- Reported RN Staffing Hours per Resident per Day
- 0.43350
- Adjusted LPN Staffing Hours per Resident per Day
- 0.94944
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.84929
- Reported LPN Staffing Hours per Resident per Day
- 0.94299
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 8
- Most Recent Health Inspection More Than 2 Years Ago
- Y
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 15
- Rating Cycle 1 Number of Standard Health Deficiencies
- 8
- Rating Cycle 2 Number of Standard Health Deficiencies
- 15
- Reported Licensed Staffing Hours per Resident per Day
- 1.37650
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 0
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 1.89666
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.31311
- Number of administrators who have left the nursing home
- 1
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.88378
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 3.28257
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.84395
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 0
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.26028
- Registered Nurse hours per resident per day on the weekend
- 0.27263
- Date First Approved to Provide Medicare and Medicaid Services
- 1995-09-01
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.02766
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 2.99339
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.38296
- Total number of nurse staff hours per resident per day on the weekend
- 2.97306
COMMUNITY EXPERIENCE
Reviews of THREE RIVERS HEALTH & REHAB CENTER
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026