At a glance
Official CMS profileCMS overall rating
2 / 5
Certified beds
100
Residents / day
84.2
Ownership
For profit - Limited Liability company
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Limited Liability company
- County
- Hennepin
- Certified beds
- 100
- Average residents per day
- 84.2
- First certified
- March 10, 2016
CMS quality ratings
- Overall
- 2 / 5
- Health inspections
- 2 / 5
- Staffing
- 4 / 5
- Quality measures
- 3 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Hennepin, Minnesota. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 2.00 | 3.09 (n=53) | 3.20 |
| Nurse hours / resident / day | 3.68 | 4.22 (n=51) | 4.27 (n=328) |
| Weekend nurse hours / resident / day | 3.27 | 3.78 (n=51) | 3.73 (n=328) |
| Nursing staff turnover (%) | 40.00 | 31.04 (n=49) | 42.07 (n=301) |
CMS overall rating / 5
- This home
- 2.00
- County peers
- 3.09
- n=53
- State peers
- 3.20
Nurse hours / resident / day
- This home
- 3.68
- County peers
- 4.22
- n=51
- State peers
- 4.27
- n=328
Weekend nurse hours / resident / day
- This home
- 3.27
- County peers
- 3.78
- n=51
- State peers
- 3.73
- n=328
Nursing staff turnover (%)
- This home
- 40.00
- County peers
- 31.04
- n=49
- State peers
- 42.07
- n=301
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 11.2% below the all-days average. How is weekend coverage maintained?
- What changes were made after the abuse-related CMS flag, and how are residents protected today?
- CMS reports 40.0% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 13
- Health citations
- 42
- Resident measures
- 17
- Ownership records
- 14
- Penalties
- 3
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.67904
- Reported RN Staffing Hours per Resident per Day
- 0.98444
- Reported LPN Staffing Hours per Resident per Day
- 0.80316
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.89144
- Total number of nurse staff hours per resident per day on the weekend
- 3.26591
- Registered Nurse hours per resident per day on the weekend
- 0.67471
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.04029
- Total nursing staff turnover
- 40.0
- Registered Nurse turnover
- 58.8
- Number of administrators who have left the nursing home
- 0
- Chain Name
- MONARCH HEALTHCARE MANAGEMENT
- Number of Facilities in Chain
- 45
- Chain Average Overall 5-star Rating
- 2.1
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Both
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- MN
- Urban
- Y
- Chain ID
- 361
- Latitude
- 45.1143
- Location
- 501 SECOND STREET SOUTHEAST,OSSEO,MN,55369
- ZIP Code
- 55369
- City/Town
- OSSEO
- Longitude
- -93.396
- QM Rating
- 3
- Abuse Icon
- Y
- Chain Name
- MONARCH HEALTHCARE MANAGEMENT
- County/Parish
- Hennepin
- Provider Name
- THE VILLAS AT OSSEO LLC
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 2
- Ownership Type
- For profit - Limited Liability company
- Number of Fines
- 3
- Processing Date
- 2026-10-01
- Staffing Rating
- 4
- Provider Address
- 501 SECOND STREET SOUTHEAST
- Telephone Number
- 7637621800
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- VILLAS AT OSSEO LLC
- Long-Stay QM Rating
- 5
- High Performing Icon
- N
- Short-Stay QM Rating
- 2
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.19977
- Chain Average QM Rating
- 3.0
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 2
- Number of Certified Beds
- 100
- Provider SSA County Code
- 260
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 58.8
- Total Number of Penalties
- 3
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.85075
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 40.0
- Chain Average Staffing Rating
- 3.7
- Number of Facilities in Chain
- 45
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 245629
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 48399.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 52
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 85.000
- With a Resident and Family Council
- Both
- Average Number of Residents per Day
- 84.2
- Chain Average Overall 5-star Rating
- 2.1
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 184
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 2.1
- Rating Cycle 1 Health Deficiency Score
- 52
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 0
- Rating Cycle 2/3 Health Deficiency Score
- 184
- Rating Cycle 1 Standard Survey Health Date
- 2026-09-03
- Rating Cycle 2 Standard Health Survey Date
- 2025-06-12
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 1.14807
- Case-Mix RN Staffing Hours per Resident per Day
- 0.58841
- Reported RN Staffing Hours per Resident per Day
- 0.98444
- Adjusted LPN Staffing Hours per Resident per Day
- 0.93666
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.73323
- Reported LPN Staffing Hours per Resident per Day
- 0.80316
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 9
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 29
- Rating Cycle 1 Number of Standard Health Deficiencies
- 1
- Rating Cycle 2 Number of Standard Health Deficiencies
- 8
- Reported Licensed Staffing Hours per Resident per Day
- 1.78760
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 8
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.20582
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 1.99700
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.89144
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 4.29055
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.31864
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 28
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.67904
- Registered Nurse hours per resident per day on the weekend
- 0.67471
- Date First Approved to Provide Medicare and Medicaid Services
- 2016-03-10
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.04029
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 3.80875
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 2.92064
- Total number of nurse staff hours per resident per day on the weekend
- 3.26591
COMMUNITY EXPERIENCE
Reviews of THE VILLAS AT OSSEO LLC
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.
Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026