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    Nursing home · Traverse City, MI

    The Villa at Traverse Point

    2828 Concord Street, Traverse City, MI 49684

    CMS certification number: 235412 · Updated October 1, 2026

    Request care assistance2319411200Directions

    At a glance

    Official CMS profile

    CMS overall rating

    4 / 5

    Certified beds

    96

    Residents / day

    78.8

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Grand Traverse
    Certified beds
    96
    Average residents per day
    78.8
    First certified
    August 25, 1981

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    3 / 5
    Staffing
    4 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Grand Traverse, Michigan. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    2.33
    n=3
    State peers
    3.16

    Nurse hours / resident / day

    This home
    3.91
    County peers
    3.98
    n=3
    State peers
    4.03
    n=417

    Weekend nurse hours / resident / day

    This home
    3.13
    County peers
    3.41
    n=3
    State peers
    3.51
    n=417

    Nursing staff turnover (%)

    This home
    58.60
    County peers
    41.35
    n=2
    State peers
    44.52
    n=394

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 19.9% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 58.6% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    14
    Health citations
    17
    Resident measures
    17
    Ownership records
    15
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.91053
    Reported RN Staffing Hours per Resident per Day
    0.86489
    Reported LPN Staffing Hours per Resident per Day
    0.51589
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.52974
    Total number of nurse staff hours per resident per day on the weekend
    3.13405
    Registered Nurse hours per resident per day on the weekend
    0.68985
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.12979
    Total nursing staff turnover
    58.6
    Registered Nurse turnover
    45.0
    Number of administrators who have left the nursing home
    1
    Chain Name
    VILLA HEALTHCARE
    Number of Facilities in Chain
    21
    Chain Average Overall 5-star Rating
    2.6
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Both
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    MI
    Urban
    Y
    Chain ID
    550
    Latitude
    44.7341
    Location
    2828 Concord Street,Traverse City,MI,49684
    ZIP Code
    49684
    City/Town
    Traverse City
    Longitude
    -85.632
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    VILLA HEALTHCARE
    County/Parish
    Grand Traverse
    Provider Name
    The Villa at Traverse Point
    Provider Type
    Medicare and Medicaid
    Overall Rating
    4
    Ownership Type
    For profit - Corporation
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    2828 Concord Street
    Telephone Number
    2319411200
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    TRAVERSE CITY OPCO LLC
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.15208
    Chain Average QM Rating
    4.3
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    3
    Number of Certified Beds
    96
    Provider SSA County Code
    270
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    45.0
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.81693
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    58.6
    Chain Average Staffing Rating
    2.7
    Number of Facilities in Chain
    21
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    235412
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    200424.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    68
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    55.000
    With a Resident and Family Council
    Both
    Average Number of Residents per Day
    78.8
    Chain Average Overall 5-star Rating
    2.6
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    16
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.2
    Rating Cycle 1 Health Deficiency Score
    68
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    16
    Rating Cycle 1 Standard Survey Health Date
    2026-07-22
    Rating Cycle 2 Standard Health Survey Date
    2025-05-08
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    1.05040
    Case-Mix RN Staffing Hours per Resident per Day
    0.56502
    Reported RN Staffing Hours per Resident per Day
    0.86489
    Adjusted LPN Staffing Hours per Resident per Day
    0.62655
    Case-Mix LPN Staffing Hours per Resident per Day
    0.70408
    Reported LPN Staffing Hours per Resident per Day
    0.51589
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    9
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    3
    Rating Cycle 1 Number of Standard Health Deficiencies
    8
    Rating Cycle 2 Number of Standard Health Deficiencies
    2
    Reported Licensed Staffing Hours per Resident per Day
    1.38079
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    2
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    3.07233
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    1.91763
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.52974
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.74928
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.18674
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    1
    Reported Total Nurse Staffing Hours per Resident per Day
    3.91053
    Registered Nurse hours per resident per day on the weekend
    0.68985
    Date First Approved to Provide Medicare and Medicaid Services
    1981-08-25
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.12979
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.80625
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    2.80456
    Total number of nurse staff hours per resident per day on the weekend
    3.13405

    COMMUNITY EXPERIENCE

    Reviews of The Villa at Traverse Point

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026