At a glance
Official CMS profileCMS overall rating
3 / 5
Certified beds
150
Residents / day
100.4
Ownership
For profit - Corporation
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Corporation
- County
- Guilford
- Certified beds
- 150
- Average residents per day
- 100.4
- First certified
- July 9, 2010
CMS quality ratings
- Overall
- 3 / 5
- Health inspections
- 3 / 5
- Staffing
- 2 / 5
- Quality measures
- 4 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Guilford, North Carolina. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 3.00 | 3.72 (n=18) | 3.01 |
| Nurse hours / resident / day | 3.79 | 4.02 (n=19) | 3.87 (n=404) |
| Weekend nurse hours / resident / day | 3.32 | 3.56 (n=19) | 3.40 (n=404) |
| Nursing staff turnover (%) | 52.10 | 46.12 (n=19) | 48.68 (n=394) |
CMS overall rating / 5
- This home
- 3.00
- County peers
- 3.72
- n=18
- State peers
- 3.01
Nurse hours / resident / day
- This home
- 3.79
- County peers
- 4.02
- n=19
- State peers
- 3.87
- n=404
Weekend nurse hours / resident / day
- This home
- 3.32
- County peers
- 3.56
- n=19
- State peers
- 3.40
- n=404
Nursing staff turnover (%)
- This home
- 52.10
- County peers
- 46.12
- n=19
- State peers
- 48.68
- n=394
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 12.2% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 52.1% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 4
- Health citations
- 10
- Resident measures
- 17
- Ownership records
- 1
- Penalties
- 0
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.78520
- Reported RN Staffing Hours per Resident per Day
- 0.30565
- Reported LPN Staffing Hours per Resident per Day
- 1.18397
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.29557
- Total number of nurse staff hours per resident per day on the weekend
- 3.32384
- Registered Nurse hours per resident per day on the weekend
- 0.17393
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.01574
- Total nursing staff turnover
- 52.1
- Registered Nurse turnover
- 58.8
- Number of administrators who have left the nursing home
- 2
- Chain Name
- Not reported
- Number of Facilities in Chain
- Not reported
- Chain Average Overall 5-star Rating
- Not reported
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- NC
- Urban
- Y
- Chain ID
- Not reported
- Latitude
- 35.9891
- Location
- 2005 Shannon Gray Court,Jamestown,NC,27282
- ZIP Code
- 27282
- City/Town
- Jamestown
- Longitude
- -79.951
- QM Rating
- 4
- Abuse Icon
- N
- Chain Name
- Not reported
- County/Parish
- Guilford
- Provider Name
- The Shannon Gray Rehabilitation & Recovery Center
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 3
- Ownership Type
- For profit - Corporation
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 2
- Provider Address
- 2005 Shannon Gray Court
- Telephone Number
- 3363074729
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- Legal Business Name Not Available
- Long-Stay QM Rating
- 3
- High Performing Icon
- N
- Short-Stay QM Rating
- 5
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.28290
- Chain Average QM Rating
- Not reported
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 3
- Number of Certified Beds
- 150
- Provider SSA County Code
- 400
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 58.8
- Total Number of Penalties
- 0
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.90969
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 52.1
- Chain Average Staffing Rating
- Not reported
- Number of Facilities in Chain
- Not reported
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 345552
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 20
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 19.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 100.4
- Chain Average Overall 5-star Rating
- Not reported
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 16
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- Not reported
- Rating Cycle 1 Health Deficiency Score
- 20
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 16
- Rating Cycle 1 Standard Survey Health Date
- 2026-06-26
- Rating Cycle 2 Standard Health Survey Date
- 2025-04-03
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.33336
- Case-Mix RN Staffing Hours per Resident per Day
- 0.62918
- Reported RN Staffing Hours per Resident per Day
- 0.30565
- Adjusted LPN Staffing Hours per Resident per Day
- 1.29129
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.78403
- Reported LPN Staffing Hours per Resident per Day
- 1.18397
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 5
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 4
- Rating Cycle 1 Number of Standard Health Deficiencies
- 4
- Rating Cycle 2 Number of Standard Health Deficiencies
- 4
- Reported Licensed Staffing Hours per Resident per Day
- 1.48962
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 2
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.50366
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.13537
- Number of administrators who have left the nursing home
- 2
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.29557
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 4.12831
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.54858
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 1
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.78520
- Registered Nurse hours per resident per day on the weekend
- 0.17393
- Date First Approved to Provide Medicare and Medicaid Services
- 2010-07-09
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.01574
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 3.62514
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.12300
- Total number of nurse staff hours per resident per day on the weekend
- 3.32384
COMMUNITY EXPERIENCE
Reviews of The Shannon Gray Rehabilitation & Recovery Center
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026