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    Nursing home · RICHARDSON, TX

    THE RESERVE AT RICHARDSON

    1610 RICHARDSON DR, RICHARDSON, TX 75080

    CMS certification number: 676448 · Updated October 1, 2026

    Request care assistance9726008219Directions

    At a glance

    Official CMS profile

    CMS overall rating

    4 / 5

    Certified beds

    129

    Residents / day

    79.7

    Ownership

    Government - Hospital district

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Government - Hospital district
    County
    Dallas
    Certified beds
    129
    Average residents per day
    79.7
    First certified
    June 22, 2018

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    3 / 5
    Staffing
    2 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Dallas, Texas. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    2.65
    n=81
    State peers
    2.75

    Nurse hours / resident / day

    This home
    3.62
    County peers
    3.37
    n=81
    State peers
    3.42
    n=1151

    Weekend nurse hours / resident / day

    This home
    3.37
    County peers
    2.98
    n=81
    State peers
    2.99
    n=1151

    Nursing staff turnover (%)

    This home
    39.70
    County peers
    52.15
    n=76
    State peers
    50.81
    n=1095

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 7.0% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 39.7% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    10
    Health citations
    35
    Resident measures
    17
    Ownership records
    16
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.62467
    Reported RN Staffing Hours per Resident per Day
    0.22185
    Reported LPN Staffing Hours per Resident per Day
    1.08601
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.31682
    Total number of nurse staff hours per resident per day on the weekend
    3.37253
    Registered Nurse hours per resident per day on the weekend
    0.30740
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00000
    Total nursing staff turnover
    39.7
    Registered Nurse turnover
    57.1
    Number of administrators who have left the nursing home
    0
    Chain Name
    HAMILTON COUNTY HOSPITAL DISTRICT
    Number of Facilities in Chain
    10
    Chain Average Overall 5-star Rating
    2.7
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    TX
    Urban
    Y
    Chain ID
    589
    Latitude
    32.972
    Location
    1610 RICHARDSON DR,RICHARDSON,TX,75080
    ZIP Code
    75080
    City/Town
    RICHARDSON
    Longitude
    -96.728
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    HAMILTON COUNTY HOSPITAL DISTRICT
    County/Parish
    Dallas
    Provider Name
    THE RESERVE AT RICHARDSON
    Provider Type
    Medicare and Medicaid
    Overall Rating
    4
    Ownership Type
    Government - Hospital district
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    2
    Provider Address
    1610 RICHARDSON DR
    Telephone Number
    9726008219
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    HAMILTON COUNTY HOSPITAL DISTRICT
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    5
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.36934
    Chain Average QM Rating
    3.7
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    3
    Number of Certified Beds
    129
    Provider SSA County Code
    390
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    57.1
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.97099
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    39.7
    Chain Average Staffing Rating
    2.5
    Number of Facilities in Chain
    10
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    676448
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    14069.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    80
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    86.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    79.7
    Chain Average Overall 5-star Rating
    2.7
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    104
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.6
    Rating Cycle 1 Health Deficiency Score
    80
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    104
    Rating Cycle 1 Standard Survey Health Date
    2026-05-21
    Rating Cycle 2 Standard Health Survey Date
    2025-03-13
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.22668
    Case-Mix RN Staffing Hours per Resident per Day
    0.67157
    Reported RN Staffing Hours per Resident per Day
    0.22185
    Adjusted LPN Staffing Hours per Resident per Day
    1.10968
    Case-Mix LPN Staffing Hours per Resident per Day
    0.83686
    Reported LPN Staffing Hours per Resident per Day
    1.08601
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    16
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    17
    Rating Cycle 1 Number of Standard Health Deficiencies
    14
    Rating Cycle 2 Number of Standard Health Deficiencies
    9
    Reported Licensed Staffing Hours per Resident per Day
    1.30786
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    2
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.36731
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.27926
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.31682
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.70366
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.78770
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    9
    Reported Total Nurse Staffing Hours per Resident per Day
    3.62467
    Registered Nurse hours per resident per day on the weekend
    0.30740
    Date First Approved to Provide Medicare and Medicaid Services
    2018-06-22
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00000
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.44602
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.33345
    Total number of nurse staff hours per resident per day on the weekend
    3.37253

    COMMUNITY EXPERIENCE

    Reviews of THE RESERVE AT RICHARDSON

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026