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    Nursing home · MACHIAS, NY

    THE PINES HEALTHCARE & REHAB CTRS MACHIAS CAMPUS

    9822 ROUTE 16, MACHIAS, NY 14101

    CMS certification number: 335578 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

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    At a glance

    Official CMS profile

    CMS overall rating

    2 / 5

    Certified beds

    115

    Residents / day

    106.7

    Ownership

    Government - County

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Government - County
    County
    Cattaraugus
    Certified beds
    115
    Average residents per day
    106.7
    First certified
    September 1, 1977

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    2 / 5
    Staffing
    4 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Cattaraugus, New York. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    3.50
    n=4
    State peers
    3.06

    Nurse hours / resident / day

    This home
    3.99
    County peers
    3.47
    n=4
    State peers
    3.69
    n=585

    Weekend nurse hours / resident / day

    This home
    3.61
    County peers
    2.97
    n=4
    State peers
    3.20
    n=585

    Nursing staff turnover (%)

    This home
    42.60
    County peers
    43.80
    n=4
    State peers
    40.25
    n=560

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 9.6% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 42.6% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    15
    Health citations
    11
    Resident measures
    17
    Ownership records
    7
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.99480
    Reported RN Staffing Hours per Resident per Day
    0.45766
    Reported LPN Staffing Hours per Resident per Day
    0.84102
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.69612
    Total number of nurse staff hours per resident per day on the weekend
    3.61112
    Registered Nurse hours per resident per day on the weekend
    0.21017
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.10569
    Total nursing staff turnover
    42.6
    Registered Nurse turnover
    23.1
    Number of administrators who have left the nursing home
    0
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Both
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NY
    Urban
    N
    Chain ID
    Not reported
    Latitude
    42.3934
    Location
    9822 ROUTE 16,MACHIAS,NY,14101
    ZIP Code
    14101
    City/Town
    MACHIAS
    Longitude
    -78.481
    QM Rating
    3
    Abuse Icon
    Y
    Chain Name
    Not reported
    County/Parish
    Cattaraugus
    Provider Name
    THE PINES HEALTHCARE & REHAB CTRS MACHIAS CAMPUS
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    Government - County
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    9822 ROUTE 16
    Telephone Number
    7163538516
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    COUNTY OF CATTARAUGUS
    Long-Stay QM Rating
    2
    High Performing Icon
    N
    Short-Stay QM Rating
    3
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.15780
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    115
    Provider SSA County Code
    040
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    23.1
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.82099
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    42.6
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    335578
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    125453.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    84
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    65.000
    With a Resident and Family Council
    Both
    Average Number of Residents per Day
    106.7
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    8
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    84
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    8
    Rating Cycle 1 Standard Survey Health Date
    2025-02-03
    Rating Cycle 2 Standard Health Survey Date
    2023-01-27
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.55308
    Case-Mix RN Staffing Hours per Resident per Day
    0.56783
    Reported RN Staffing Hours per Resident per Day
    0.45766
    Adjusted LPN Staffing Hours per Resident per Day
    1.01636
    Case-Mix LPN Staffing Hours per Resident per Day
    0.70758
    Reported LPN Staffing Hours per Resident per Day
    0.84102
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    6
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    3
    Rating Cycle 1 Number of Standard Health Deficiencies
    6
    Rating Cycle 2 Number of Standard Health Deficiencies
    3
    Reported Licensed Staffing Hours per Resident per Day
    1.29868
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    5
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    3.25823
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    1.92715
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.69612
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.82767
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.20255
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    3.99480
    Registered Nurse hours per resident per day on the weekend
    0.21017
    Date First Approved to Provide Medicare and Medicaid Services
    1977-09-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.10569
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    4.36400
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    2.81847
    Total number of nurse staff hours per resident per day on the weekend
    3.61112

    COMMUNITY EXPERIENCE

    Reviews of THE PINES HEALTHCARE & REHAB CTRS MACHIAS CAMPUS

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026