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    Nursing home · White Lake, MI

    The Neighborhoods of White Lake

    10770 Elizabeth Lake Road, White Lake, MI 48386

    CMS certification number: 235430 · Updated October 1, 2026

    Request care assistance2486184100Directions

    At a glance

    Official CMS profile

    CMS overall rating

    5 / 5

    Certified beds

    39

    Residents / day

    35

    Ownership

    Non profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Non profit - Corporation
    County
    Oakland
    Certified beds
    39
    Average residents per day
    35
    First certified
    March 17, 1983

    CMS quality ratings

    Overall
    5 / 5
    Health inspections
    5 / 5
    Staffing
    5 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Oakland, Michigan. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    5.00
    County peers
    2.54
    n=41
    State peers
    3.16

    Nurse hours / resident / day

    This home
    4.58
    County peers
    4.01
    n=42
    State peers
    4.03
    n=417

    Weekend nurse hours / resident / day

    This home
    4.12
    County peers
    3.50
    n=42
    State peers
    3.50
    n=417

    Nursing staff turnover (%)

    This home
    37.50
    County peers
    52.66
    n=41
    State peers
    44.57
    n=394

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 9.9% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 37.5% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    0
    Health citations
    7
    Resident measures
    17
    Ownership records
    17
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.57624
    Reported RN Staffing Hours per Resident per Day
    0.96621
    Reported LPN Staffing Hours per Resident per Day
    1.29282
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.31722
    Total number of nurse staff hours per resident per day on the weekend
    4.12108
    Registered Nurse hours per resident per day on the weekend
    0.47020
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.11106
    Total nursing staff turnover
    37.5
    Registered Nurse turnover
    28.6
    Number of administrators who have left the nursing home
    0
    Chain Name
    TRINITY HEALTH
    Number of Facilities in Chain
    18
    Chain Average Overall 5-star Rating
    3.4
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    MI
    Urban
    Y
    Chain ID
    525
    Latitude
    42.6434
    Location
    10770 Elizabeth Lake Road,White Lake,MI,48386
    ZIP Code
    48386
    City/Town
    White Lake
    Longitude
    -83.497
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    TRINITY HEALTH
    County/Parish
    Oakland
    Provider Name
    The Neighborhoods of White Lake
    Provider Type
    Medicare and Medicaid
    Overall Rating
    5
    Ownership Type
    Non profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    5
    Provider Address
    10770 Elizabeth Lake Road
    Telephone Number
    2486184100
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    TRINITY CONTINUING CARE SERVICES
    Long-Stay QM Rating
    2
    High Performing Icon
    Y
    Short-Stay QM Rating
    5
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.27219
    Chain Average QM Rating
    3.9
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    5
    Number of Certified Beds
    39
    Provider SSA County Code
    620
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    28.6
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.90210
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    37.5
    Chain Average Staffing Rating
    4.1
    Number of Facilities in Chain
    18
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    235430
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    8
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    10.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    35.0
    Chain Average Overall 5-star Rating
    3.4
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    16
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    3.2
    Rating Cycle 1 Health Deficiency Score
    8
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    0
    Rating Cycle 2/3 Health Deficiency Score
    16
    Rating Cycle 1 Standard Survey Health Date
    2025-05-29
    Rating Cycle 2 Standard Health Survey Date
    2024-05-22
    Rating Cycle 2/3 Number of Health Revisits
    0
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    1.06266
    Case-Mix RN Staffing Hours per Resident per Day
    0.62393
    Reported RN Staffing Hours per Resident per Day
    0.96621
    Adjusted LPN Staffing Hours per Resident per Day
    1.42187
    Case-Mix LPN Staffing Hours per Resident per Day
    0.77749
    Reported LPN Staffing Hours per Resident per Day
    1.29282
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    1
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    4
    Rating Cycle 1 Number of Standard Health Deficiencies
    0
    Rating Cycle 2 Number of Standard Health Deficiencies
    0
    Reported Licensed Staffing Hours per Resident per Day
    2.25902
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    1
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.54853
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.11755
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.31722
    Adjusted Total Nurse Staffing Hours per Resident per Day
    5.03306
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.51896
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    4
    Reported Total Nurse Staffing Hours per Resident per Day
    4.57624
    Registered Nurse hours per resident per day on the weekend
    0.47020
    Date First Approved to Provide Medicare and Medicaid Services
    1983-03-17
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.11106
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    4.53247
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.09694
    Total number of nurse staff hours per resident per day on the weekend
    4.12108

    COMMUNITY EXPERIENCE

    Reviews of The Neighborhoods of White Lake

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026