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    Nursing home · Southfield, MI

    The Lakeland Center

    26900 Franklin Road, Southfield, MI 48034

    CMS certification number: 235589 · Updated October 1, 2026

    Request care assistance2483508070Directions

    At a glance

    Official CMS profile

    CMS overall rating

    2 / 5

    Certified beds

    91

    Residents / day

    85.9

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Oakland
    Certified beds
    91
    Average residents per day
    85.9
    First certified
    March 4, 1999

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    1 / 5
    Staffing
    2 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Oakland, Michigan. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    2.61
    n=41
    State peers
    3.17

    Nurse hours / resident / day

    This home
    3.83
    County peers
    4.03
    n=42
    State peers
    4.03
    n=417

    Weekend nurse hours / resident / day

    This home
    3.56
    County peers
    3.52
    n=42
    State peers
    3.50
    n=417

    Nursing staff turnover (%)

    This home
    67.80
    County peers
    51.92
    n=41
    State peers
    44.50
    n=394

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 6.9% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 67.8% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    14
    Health citations
    44
    Resident measures
    17
    Ownership records
    32
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.82606
    Reported RN Staffing Hours per Resident per Day
    0.50655
    Reported LPN Staffing Hours per Resident per Day
    1.55784
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.76167
    Total number of nurse staff hours per resident per day on the weekend
    3.56346
    Registered Nurse hours per resident per day on the weekend
    0.33489
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.10906
    Total nursing staff turnover
    67.8
    Registered Nurse turnover
    76.5
    Number of administrators who have left the nursing home
    0
    Chain Name
    OPTALIS HEALTH & REHABILITATION
    Number of Facilities in Chain
    36
    Chain Average Overall 5-star Rating
    2.5
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    MI
    Urban
    Y
    Chain ID
    601
    Latitude
    42.4867
    Location
    26900 Franklin Road,Southfield,MI,48034
    ZIP Code
    48034
    City/Town
    Southfield
    Longitude
    -83.291
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    OPTALIS HEALTH & REHABILITATION
    County/Parish
    Oakland
    Provider Name
    The Lakeland Center
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    For profit - Corporation
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    2
    Provider Address
    26900 Franklin Road
    Telephone Number
    2483508070
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    LAKELAND NEURO CARE CENTER PTR
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.40480
    Chain Average QM Rating
    4.3
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    91
    Provider SSA County Code
    620
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    76.5
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.99613
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    67.8
    Chain Average Staffing Rating
    2.4
    Number of Facilities in Chain
    36
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    235589
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    15926.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    168
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    180.750
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    85.9
    Chain Average Overall 5-star Rating
    2.5
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    219
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.0
    Rating Cycle 1 Health Deficiency Score
    168
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    219
    Rating Cycle 1 Standard Survey Health Date
    2026-02-11
    Rating Cycle 2 Standard Health Survey Date
    2024-11-19
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.50453
    Case-Mix RN Staffing Hours per Resident per Day
    0.68896
    Reported RN Staffing Hours per Resident per Day
    0.50655
    Adjusted LPN Staffing Hours per Resident per Day
    1.55162
    Case-Mix LPN Staffing Hours per Resident per Day
    0.85853
    Reported LPN Staffing Hours per Resident per Day
    1.55784
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    22
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    19
    Rating Cycle 1 Number of Standard Health Deficiencies
    19
    Rating Cycle 2 Number of Standard Health Deficiencies
    10
    Reported Licensed Staffing Hours per Resident per Day
    2.06439
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    14
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.75464
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.33827
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.76167
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.81078
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.88576
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    10
    Reported Total Nurse Staffing Hours per Resident per Day
    3.82606
    Registered Nurse hours per resident per day on the weekend
    0.33489
    Date First Approved to Provide Medicare and Medicaid Services
    1999-03-04
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.10906
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.54923
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.41975
    Total number of nurse staff hours per resident per day on the weekend
    3.56346

    COMMUNITY EXPERIENCE

    Reviews of The Lakeland Center

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026