At a glance
Official CMS profileCMS overall rating
3 / 5
Certified beds
145
Residents / day
135.8
Ownership
Non profit - Corporation
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- Non profit - Corporation
- County
- Monroe
- Certified beds
- 145
- Average residents per day
- 135.8
- First certified
- January 9, 1995
CMS quality ratings
- Overall
- 3 / 5
- Health inspections
- 3 / 5
- Staffing
- 4 / 5
- Quality measures
- 3 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Monroe, New York. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 3.00 | 3.07 (n=30) | 3.06 |
| Nurse hours / resident / day | 5.22 | 3.86 (n=29) | 3.68 (n=585) |
| Weekend nurse hours / resident / day | 4.41 | 3.32 (n=29) | 3.20 (n=585) |
| Nursing staff turnover (%) | 45.90 | 52.29 (n=28) | 40.25 (n=560) |
CMS overall rating / 5
- This home
- 3.00
- County peers
- 3.07
- n=30
- State peers
- 3.06
Nurse hours / resident / day
- This home
- 5.22
- County peers
- 3.86
- n=29
- State peers
- 3.68
- n=585
Weekend nurse hours / resident / day
- This home
- 4.41
- County peers
- 3.32
- n=29
- State peers
- 3.20
- n=585
Nursing staff turnover (%)
- This home
- 45.90
- County peers
- 52.29
- n=28
- State peers
- 40.25
- n=560
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 15.4% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 45.9% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 9
- Health citations
- 25
- Resident measures
- 17
- Ownership records
- 13
- Penalties
- 0
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 5.22059
- Reported RN Staffing Hours per Resident per Day
- 0.61537
- Reported LPN Staffing Hours per Resident per Day
- 1.66130
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.94393
- Total number of nurse staff hours per resident per day on the weekend
- 4.41465
- Registered Nurse hours per resident per day on the weekend
- 0.26970
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.09938
- Total nursing staff turnover
- 45.9
- Registered Nurse turnover
- 6.3
- Number of administrators who have left the nursing home
- 0
- Chain Name
- Not reported
- Number of Facilities in Chain
- Not reported
- Chain Average Overall 5-star Rating
- Not reported
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- NY
- Urban
- Y
- Chain ID
- Not reported
- Latitude
- 43.1118
- Location
- 5901 Lac De Ville Boulevard,Rochester,NY,14618
- ZIP Code
- 14618
- City/Town
- Rochester
- Longitude
- -77.593
- QM Rating
- 3
- Abuse Icon
- N
- Chain Name
- Not reported
- County/Parish
- Monroe
- Provider Name
- The Highlands at Brighton
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 3
- Ownership Type
- Non profit - Corporation
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 4
- Provider Address
- 5901 Lac De Ville Boulevard
- Telephone Number
- 5854427960
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- MEADOWS AT WESTFALL INC
- Long-Stay QM Rating
- 3
- High Performing Icon
- N
- Short-Stay QM Rating
- 4
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.45896
- Chain Average QM Rating
- Not reported
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 3
- Number of Certified Beds
- 145
- Provider SSA County Code
- 370
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 6.3
- Total Number of Penalties
- 0
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 1.03454
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 45.9
- Chain Average Staffing Rating
- Not reported
- Number of Facilities in Chain
- Not reported
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 335778
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 36
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 34.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 135.8
- Chain Average Overall 5-star Rating
- Not reported
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 28
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- Not reported
- Rating Cycle 1 Health Deficiency Score
- 36
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 28
- Rating Cycle 1 Standard Survey Health Date
- 2025-08-13
- Rating Cycle 2 Standard Health Survey Date
- 2023-10-04
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.59016
- Case-Mix RN Staffing Hours per Resident per Day
- 0.71553
- Reported RN Staffing Hours per Resident per Day
- 0.61537
- Adjusted LPN Staffing Hours per Resident per Day
- 1.59323
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.89163
- Reported LPN Staffing Hours per Resident per Day
- 1.66130
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 9
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 8
- Rating Cycle 1 Number of Standard Health Deficiencies
- 7
- Rating Cycle 2 Number of Standard Health Deficiencies
- 7
- Reported Licensed Staffing Hours per Resident per Day
- 2.27666
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 2
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.82331
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.42844
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.94393
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 5.00669
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 4.03559
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 3
- Reported Total Nurse Staffing Hours per Resident per Day
- 5.22059
- Registered Nurse hours per resident per day on the weekend
- 0.26970
- Date First Approved to Provide Medicare and Medicaid Services
- 1995-01-09
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.09938
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 4.23376
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.55161
- Total number of nurse staff hours per resident per day on the weekend
- 4.41465
COMMUNITY EXPERIENCE
Reviews of The Highlands at Brighton
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.
Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026