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    Nursing home · Tyler, TX

    The Heights of Tyler

    2650 Elkton Trail, Tyler, TX 75703

    CMS certification number: 676262 · Updated October 1, 2026

    Request care assistance9032667200Directions

    At a glance

    Official CMS profile

    CMS overall rating

    3 / 5

    Certified beds

    120

    Residents / day

    108.7

    Ownership

    For profit - Partnership

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Partnership
    County
    Smith
    Certified beds
    120
    Average residents per day
    108.7
    First certified
    December 7, 2010

    CMS quality ratings

    Overall
    3 / 5
    Health inspections
    4 / 5
    Staffing
    1 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Smith, Texas. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    3.00
    County peers
    2.63
    n=16
    State peers
    2.75

    Nurse hours / resident / day

    This home
    3.37
    County peers
    3.67
    n=16
    State peers
    3.42
    n=1151

    Weekend nurse hours / resident / day

    This home
    2.97
    County peers
    3.20
    n=16
    State peers
    2.99
    n=1151

    Nursing staff turnover (%)

    This home
    51.40
    County peers
    53.36
    n=15
    State peers
    50.80
    n=1095

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 11.9% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 51.4% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    5
    Health citations
    18
    Resident measures
    17
    Ownership records
    28
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.37235
    Reported RN Staffing Hours per Resident per Day
    0.36616
    Reported LPN Staffing Hours per Resident per Day
    0.76293
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.24326
    Total number of nurse staff hours per resident per day on the weekend
    2.97201
    Registered Nurse hours per resident per day on the weekend
    0.38074
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.05185
    Total nursing staff turnover
    51.4
    Registered Nurse turnover
    66.7
    Number of administrators who have left the nursing home
    0
    Chain Name
    TOUCHSTONE COMMUNITIES
    Number of Facilities in Chain
    25
    Chain Average Overall 5-star Rating
    2.8
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    None
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    TX
    Urban
    Y
    Chain ID
    521
    Latitude
    32.2773
    Location
    2650 Elkton Trail,Tyler,TX,75703
    ZIP Code
    75703
    City/Town
    Tyler
    Longitude
    -95.339
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    TOUCHSTONE COMMUNITIES
    County/Parish
    Smith
    Provider Name
    The Heights of Tyler
    Provider Type
    Medicare and Medicaid
    Overall Rating
    3
    Ownership Type
    For profit - Partnership
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    1
    Provider Address
    2650 Elkton Trail
    Telephone Number
    9032667200
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    LIBERTY COUNTY HOSPITAL DISTRICT NO 1
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    2
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.39670
    Chain Average QM Rating
    4.2
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    4
    Number of Certified Beds
    120
    Provider SSA County Code
    892
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    66.7
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.99039
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    51.4
    Chain Average Staffing Rating
    1.5
    Number of Facilities in Chain
    25
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    676262
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    40
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    38.000
    With a Resident and Family Council
    None
    Average Number of Residents per Day
    108.7
    Chain Average Overall 5-star Rating
    2.8
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    32
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.9
    Rating Cycle 1 Health Deficiency Score
    40
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    32
    Rating Cycle 1 Standard Survey Health Date
    2026-02-25
    Rating Cycle 2 Standard Health Survey Date
    2024-10-30
    Rating Cycle 2/3 Number of Health Revisits
    0
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.36681
    Case-Mix RN Staffing Hours per Resident per Day
    0.68499
    Reported RN Staffing Hours per Resident per Day
    0.36616
    Adjusted LPN Staffing Hours per Resident per Day
    0.76429
    Case-Mix LPN Staffing Hours per Resident per Day
    0.85358
    Reported LPN Staffing Hours per Resident per Day
    0.76293
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    7
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    7
    Rating Cycle 1 Number of Standard Health Deficiencies
    6
    Rating Cycle 2 Number of Standard Health Deficiencies
    3
    Reported Licensed Staffing Hours per Resident per Day
    1.12908
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    1
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.24726
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.32480
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.24326
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.37835
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.86337
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    5
    Reported Total Nurse Staffing Hours per Resident per Day
    3.37235
    Registered Nurse hours per resident per day on the weekend
    0.38074
    Date First Approved to Provide Medicare and Medicaid Services
    2010-12-07
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.05185
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.97730
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.40004
    Total number of nurse staff hours per resident per day on the weekend
    2.97201

    COMMUNITY EXPERIENCE

    Reviews of The Heights of Tyler

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026