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    Nursing home · ALAMO, TX

    THE HEIGHTS OF ALAMO

    1214 S. ALAMO ROAD, ALAMO, TX 78516

    CMS certification number: 676441 · Updated October 1, 2026

    CMS overall rating

    5 / 5

    Certified beds

    130

    Residents / day

    106.3

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Hidalgo
    Certified beds
    130
    Average residents per day
    106.3
    First certified
    April 5, 2018

    CMS quality ratings

    Overall
    5 / 5
    Health inspections
    4 / 5
    Staffing
    2 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Hidalgo, Texas. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    5.00
    County peers
    3.00
    n=21
    State peers
    2.75

    Nurse hours / resident / day

    This home
    3.42
    County peers
    3.32
    n=21
    State peers
    3.42
    n=1151

    Weekend nurse hours / resident / day

    This home
    2.89
    County peers
    2.92
    n=21
    State peers
    2.99
    n=1151

    Nursing staff turnover (%)

    This home
    40.80
    County peers
    37.83
    n=21
    State peers
    50.81
    n=1095

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 15.4% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 40.8% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    3
    Health citations
    21
    Resident measures
    17
    Ownership records
    35
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.41617
    Reported RN Staffing Hours per Resident per Day
    0.30997
    Reported LPN Staffing Hours per Resident per Day
    0.91899
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.18721
    Total number of nurse staff hours per resident per day on the weekend
    2.89144
    Registered Nurse hours per resident per day on the weekend
    0.17082
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.04783
    Total nursing staff turnover
    40.8
    Registered Nurse turnover
    33.3
    Number of administrators who have left the nursing home
    0
    Chain Name
    TOUCHSTONE COMMUNITIES
    Number of Facilities in Chain
    25
    Chain Average Overall 5-star Rating
    2.8
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    None
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    TX
    Urban
    Y
    Chain ID
    521
    Latitude
    26.1627
    Location
    1214 S. ALAMO ROAD,ALAMO,TX,78516
    ZIP Code
    78516
    City/Town
    ALAMO
    Longitude
    -98.127
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    TOUCHSTONE COMMUNITIES
    County/Parish
    Hidalgo
    Provider Name
    THE HEIGHTS OF ALAMO
    Provider Type
    Medicare and Medicaid
    Overall Rating
    5
    Ownership Type
    For profit - Corporation
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    2
    Provider Address
    1214 S. ALAMO ROAD
    Telephone Number
    9567158600
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    UVALDE COUNTY HOSPITAL AUTHORITY
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    5
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.38440
    Chain Average QM Rating
    4.2
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    4
    Number of Certified Beds
    130
    Provider SSA County Code
    650
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    33.3
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.98167
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    40.8
    Chain Average Staffing Rating
    1.5
    Number of Facilities in Chain
    25
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    676441
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    8414.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    44
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    47.000
    With a Resident and Family Council
    None
    Average Number of Residents per Day
    106.3
    Chain Average Overall 5-star Rating
    2.8
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    56
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.9
    Rating Cycle 1 Health Deficiency Score
    44
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    56
    Rating Cycle 1 Standard Survey Health Date
    2026-08-05
    Rating Cycle 2 Standard Health Survey Date
    2025-06-05
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.31328
    Case-Mix RN Staffing Hours per Resident per Day
    0.67896
    Reported RN Staffing Hours per Resident per Day
    0.30997
    Adjusted LPN Staffing Hours per Resident per Day
    0.92881
    Case-Mix LPN Staffing Hours per Resident per Day
    0.84606
    Reported LPN Staffing Hours per Resident per Day
    0.91899
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    11
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    10
    Rating Cycle 1 Number of Standard Health Deficiencies
    9
    Rating Cycle 2 Number of Standard Health Deficiencies
    7
    Reported Licensed Staffing Hours per Resident per Day
    1.22896
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    4
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.21058
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.30432
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.18721
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.45266
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.82933
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    3
    Reported Total Nurse Staffing Hours per Resident per Day
    3.41617
    Registered Nurse hours per resident per day on the weekend
    0.17082
    Date First Approved to Provide Medicare and Medicaid Services
    2018-04-05
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.04783
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.92233
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.37009
    Total number of nurse staff hours per resident per day on the weekend
    2.89144

    COMMUNITY EXPERIENCE

    Reviews of THE HEIGHTS OF ALAMO

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

    Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.

    Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026