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    Nursing home · GRAYVILLE, IL

    The Haven on the River

    320 SOUTH 2ND STREET, GRAYVILLE, IL 62844

    CMS certification number: 146119 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance6183752171Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    66

    Residents / day

    46.8

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    White
    Certified beds
    66
    Average residents per day
    46.8
    First certified
    October 1, 2007

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    1 / 5
    Quality measures
    1 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in White, Illinois. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    2.50
    n=2
    State peers
    2.58

    Nurse hours / resident / day

    This home
    3.12
    County peers
    3.72
    n=2
    State peers
    3.47
    n=646

    Weekend nurse hours / resident / day

    This home
    2.82
    County peers
    3.13
    n=2
    State peers
    3.08
    n=646

    Nursing staff turnover (%)

    This home
    58.50
    County peers
    31.85
    n=2
    State peers
    43.70
    n=627

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 9.7% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 58.5% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    21
    Health citations
    39
    Resident measures
    17
    Ownership records
    13
    Penalties
    4
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.11967
    Reported RN Staffing Hours per Resident per Day
    0.67445
    Reported LPN Staffing Hours per Resident per Day
    0.25990
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.18532
    Total number of nurse staff hours per resident per day on the weekend
    2.81563
    Registered Nurse hours per resident per day on the weekend
    0.54264
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02779
    Total nursing staff turnover
    58.5
    Registered Nurse turnover
    33.3
    Number of administrators who have left the nursing home
    1
    Chain Name
    HAVEN HEALTHCARE
    Number of Facilities in Chain
    10
    Chain Average Overall 5-star Rating
    1.3
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    IL
    Urban
    N
    Chain ID
    761
    Latitude
    38.2547
    Location
    320 SOUTH 2ND STREET,GRAYVILLE,IL,62844
    ZIP Code
    62844
    City/Town
    GRAYVILLE
    Longitude
    -87.999
    QM Rating
    1
    Abuse Icon
    Y
    Chain Name
    HAVEN HEALTHCARE
    County/Parish
    White
    Provider Name
    The Haven on the River
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    3
    Processing Date
    2026-10-01
    Staffing Rating
    1
    Provider Address
    320 SOUTH 2ND STREET
    Telephone Number
    6183752171
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    THE HAVEN ON THE RIVER, LLC
    Long-Stay QM Rating
    1
    High Performing Icon
    N
    Short-Stay QM Rating
    Not reported
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.60759
    Chain Average QM Rating
    1.6
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    66
    Provider SSA County Code
    987
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    1
    Registered Nurse turnover
    33.3
    Total Number of Penalties
    4
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.13993
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    58.5
    Chain Average Staffing Rating
    1.2
    Number of Facilities in Chain
    10
    Short-Stay QM Rating Footnote
    2
    CMS Certification Number (CCN)
    146119
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    233305.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    267
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    224.250
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    46.8
    Chain Average Overall 5-star Rating
    1.3
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    96
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    1.8
    Rating Cycle 1 Health Deficiency Score
    267
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    96
    Rating Cycle 1 Standard Survey Health Date
    2025-05-16
    Rating Cycle 2 Standard Health Survey Date
    2024-03-08
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.58702
    Case-Mix RN Staffing Hours per Resident per Day
    0.78842
    Reported RN Staffing Hours per Resident per Day
    0.67445
    Adjusted LPN Staffing Hours per Resident per Day
    0.22620
    Case-Mix LPN Staffing Hours per Resident per Day
    0.98246
    Reported LPN Staffing Hours per Resident per Day
    0.25990
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    20
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    15
    Rating Cycle 1 Number of Standard Health Deficiencies
    5
    Rating Cycle 2 Number of Standard Health Deficiencies
    6
    Reported Licensed Staffing Hours per Resident per Day
    0.93435
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    15
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.90203
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.67582
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.18532
    Adjusted Total Nurse Staffing Hours per Resident per Day
    2.71525
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.44670
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    9
    Reported Total Nurse Staffing Hours per Resident per Day
    3.11967
    Registered Nurse hours per resident per day on the weekend
    0.54264
    Date First Approved to Provide Medicare and Medicaid Services
    2007-10-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02779
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.45062
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.91341
    Total number of nurse staff hours per resident per day on the weekend
    2.81563

    COMMUNITY EXPERIENCE

    Reviews of The Haven on the River

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026