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    Nursing home · UTICA, NY

    THE GRAND REHABILITATION AND NURSING AT UTICA

    1657 SUNSET AVE, UTICA, NY 13502

    CMS certification number: 335600 · Updated October 1, 2026

    Request care assistance3157977392Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    220

    Residents / day

    210.9

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Oneida
    Certified beds
    220
    Average residents per day
    210.9
    First certified
    January 31, 1977

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    3 / 5
    Quality measures
    1 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Oneida, New York. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    1.94
    n=16
    State peers
    3.06

    Nurse hours / resident / day

    This home
    3.24
    County peers
    3.65
    n=15
    State peers
    3.69
    n=585

    Weekend nurse hours / resident / day

    This home
    2.88
    County peers
    3.13
    n=15
    State peers
    3.20
    n=585

    Nursing staff turnover (%)

    This home
    29.00
    County peers
    49.24
    n=14
    State peers
    40.28
    n=560

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 11.1% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 29.0% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    59
    Health citations
    50
    Resident measures
    17
    Ownership records
    7
    Penalties
    2
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.24184
    Reported RN Staffing Hours per Resident per Day
    0.29009
    Reported LPN Staffing Hours per Resident per Day
    0.99812
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.95363
    Total number of nurse staff hours per resident per day on the weekend
    2.88233
    Registered Nurse hours per resident per day on the weekend
    0.17373
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.09177
    Total nursing staff turnover
    29.0
    Registered Nurse turnover
    41.2
    Number of administrators who have left the nursing home
    1
    Chain Name
    THE GRAND HEALTHCARE
    Number of Facilities in Chain
    16
    Chain Average Overall 5-star Rating
    2.1
    Special Focus Status
    SFF Candidate
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Both
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NY
    Urban
    Y
    Chain ID
    509
    Latitude
    43.0912
    Location
    1657 SUNSET AVE,UTICA,NY,13502
    ZIP Code
    13502
    City/Town
    UTICA
    Longitude
    -75.257
    QM Rating
    1
    Abuse Icon
    N
    Chain Name
    THE GRAND HEALTHCARE
    County/Parish
    Oneida
    Provider Name
    THE GRAND REHABILITATION AND NURSING AT UTICA
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Corporation
    Number of Fines
    2
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    1657 SUNSET AVE
    Telephone Number
    3157977392
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    20
    Legal Business Name
    HERITAGE OPERATING ASSOCIATES LLC
    Long-Stay QM Rating
    1
    High Performing Icon
    N
    Short-Stay QM Rating
    Not reported
    Special Focus Status
    SFF Candidate
    Nursing Case-Mix Index
    1.20812
    Chain Average QM Rating
    2.1
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    220
    Provider SSA County Code
    510
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    41.2
    Total Number of Penalties
    2
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    20
    Nursing Case-Mix Index Ratio
    0.85667
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    29.0
    Chain Average Staffing Rating
    2.2
    Number of Facilities in Chain
    16
    Short-Stay QM Rating Footnote
    20
    CMS Certification Number (CCN)
    335600
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    132759.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    333
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    326.000
    With a Resident and Family Council
    Both
    Average Number of Residents per Day
    210.9
    Chain Average Overall 5-star Rating
    2.1
    Rating Cycle 1 Health Revisit Score
    111
    Rating Cycle 2/3 Total Health Score
    305
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    102
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.2
    Rating Cycle 1 Health Deficiency Score
    222
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    2
    Rating Cycle 2/3 Health Deficiency Score
    203
    Rating Cycle 1 Standard Survey Health Date
    2025-06-05
    Rating Cycle 2 Standard Health Survey Date
    2024-02-01
    Rating Cycle 2/3 Number of Health Revisits
    2
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.33596
    Case-Mix RN Staffing Hours per Resident per Day
    0.59251
    Reported RN Staffing Hours per Resident per Day
    0.29009
    Adjusted LPN Staffing Hours per Resident per Day
    1.15598
    Case-Mix LPN Staffing Hours per Resident per Day
    0.73833
    Reported LPN Staffing Hours per Resident per Day
    0.99812
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    16
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    22
    Rating Cycle 1 Number of Standard Health Deficiencies
    16
    Rating Cycle 2 Number of Standard Health Deficiencies
    21
    Reported Licensed Staffing Hours per Resident per Day
    1.28821
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    6
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.26259
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.01091
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.95363
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.75453
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.34175
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    13
    Reported Total Nurse Staffing Hours per Resident per Day
    3.24184
    Registered Nurse hours per resident per day on the weekend
    0.17373
    Date First Approved to Provide Medicare and Medicaid Services
    1977-01-31
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.09177
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.33816
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    2.94098
    Total number of nurse staff hours per resident per day on the weekend
    2.88233

    COMMUNITY EXPERIENCE

    Reviews of THE GRAND REHABILITATION AND NURSING AT UTICA

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026